Shares data with third parties
"To third parties to market their products or services to you if you have not opted out of this disclosure, these disclosures."
Confidence: high
Source
BuildOps
by BuildOps
Built for commercial contractors
Highlights
Capabilities
Trust
Media
buildops.com
About This Product
Field service management built exclusively for commercial HVAC and MEP contractors with 20-500+ technicians. Customer hierarchy management handles multi-site enterprises. VC-backed with $200M+ raised, claims up to 40% operational efficiency improvement. No residential focus.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- No
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
AI Approach
AI-Powered
Major features are AI-driven. Several core workflows are powered by AI models that materially change the day-to-day experience.
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Data deletion honored on request
"You may also send us an e-mail at info@buildops.com to request access to, correct or delete any personal or business information that you have provided to us."
Confidence: high
Source
Primary policy document: https://buildops.com/privacy-policy
FSH Score Breakdown
Ease of Use 6.0
Features 7.5
Support 5.0
Value 5.0
Integrations 8.0
AI Capabilities 6.5
Features
112 features confirmed across
15categories· Showing confirmed capabilities only
Platform & Customization18features
Custom FieldsSmart fields make job documentation faster and cleanerData ExportData exportData ImportData importExcel and Google Sheets IntegrationGoogle Apps integrationImport Files Via Project BrowserProject Planning Import from Excel, MS Project, or Primavera P6Integrations MarketplaceExternal integrationsKanban ViewKanban boardsMulti-LocationMulti-location management
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Role-Based Access ControlRole-based permissionsScheduling And Dispatch IntegrationDispatch and schedulingMulti-Company ManagementBatch Updates for Multiple EntitiesBatch permissions and accessScheduling, Dispatch, And Project Management IntegrationService managementPlatform Development Environment for Custom Applications and ObjectsTwo-Factor Authentication2-factor authenticationCustom API AccessREST APIsCustom TemplatesPlatform CustomizationHelp CenterIn-app Help Center
Scheduling & Dispatch13features
DispatchingSchedulingWork OrdersGantt ChartsGantt chartsOnline BookingAppointment schedulingScheduling OptimizationGroup visits by location to reduce drive timeEmergency Response ManagementProject Management
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Job Task Creation During SchedulingTask scheduling/trackingLinked TasksPre-loaded workflows for techniciansRFI And Submittal ManagementRFI and Submittal management with custom numbering and void markingRFI And SubmittalsAuto Assign Jobs
Reporting & Analytics13features
AnalyticsReportingCall TrackingCall trackingCustomer Profitability AnalysisCustomer profitability analysisMap Based Data VisualizationMap visualizationCustomer Profitability TrackingDesign Your Own ReportsCustomizable Reporting & DashboardsJob Productivity Reporting
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Job Type and Margin Performance TrackingQuote Volume And Close Rate TrackingRevenue and Trend TrackingPlanned vs. actual maintenance spend comparisonDepartmentalized Performance TrackingJob type and margin performance trackingJob Productivity and Labor TrackingTechnician productivity monitoring
Mobile & Field Tools10features
Offline ModeAccess site plans, manuals, and job details on the goDigital FormsCustom data formsTechnician Mobile AppMobile appAuto Data EntryField-Adjustable Job StatusesGated Work SequencesMobile Search FunctionAI Photo AnalysisPhoto Capture & Auto-Organization
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Field Data SynchronizationGeo-Located Photo Capture of Installed Equipment
CRM & Sales10features
CRMQuickly access the right contact for any propertyLead ManagementPull-through work captureMarketing ToolsSocial media integrationSales AutomationSales automationMaintenance Agreement ManagerAd ManagementCampaign managementAd Platform IntegrationSocial media integrationAI Lead ScreeningLead scoring
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Dedicated Success ManagerProperty ProfilesQuickly access the right contact for any property
Technician Management9features
Certification ManagementSkills & Certifications trackingTime TrackingTechnician Skill TrackingSkills & Certifications tracking with 0-5 proficiency scaleChecklistsPredefined tasks and parts for schedulingAutomated Work SummariesChecklists, Photos, and Forms for Job CompletionAutomated Quality AssuranceIn-field task and photo reviewInspection ManagementForms tied directly to specific assets for inspections and checklists
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Internal Employee CommunicationAutomated Customer Communications
Invoicing & Payments7features
InvoicingPayment ProcessingInvoicing & Payment ProcessingPrice BookAuto-apply customer-specific pricing on every jobInvoice and Collection MonitoringQuoting And InvoicingQuoting and invoicingAuto Apply Customer PricingAuto-apply customer-specific pricingInvoice Status Tracking
Accounting Integration6features
Job CostingAccounting IntegrationExpense trackingBusiness Travel Booking and ManagementTravel managementCorporate Card ManagementSpend ControlBudgetingSpend ControlTax FilingMulti-State Tax Compliance
Customer Communication5features
Auto DialerClick-to-dialEmail IntegrationEmail integrationNotificationsReceive real-time updates from the officeAutomated Status UpdatesGet real-time updates from the officeVoIP Phone SystemClick-to-dial
Equipment & Asset Management5features
Equipment TrackingBuild a site history that protects against disputesAsset ManagementTrack time, cost, and work history down to the asset levelRefrigerant Charge And Service History TrackingEnhanced Asset Management with refrigerant type, service history, and parts fieldsAlertsDetailed Asset Information Tracking
Estimating & Quoting4features
Quoting & EstimatesChange OrdersChange OrdersProposal ManagementQuote Management ToolsCustomizable Job TemplatesPredefine tasks and parts for recurring service visits
AI & Automation4features
AI Field Auto-FillOCR auto-fills info from equipment data platesAutomation RulesWorkflow managementAI SupportAI Automation for Scheduling
Inventory Management3features
Inventory ManagementInventory managementSupplier ManagementSupplier managementPurchase Orders
Compliance & Safety3features
Fire System InspectionsMulti-State Tax ComplianceCode Enforcement TrackingCompliance and safety data management
Fleet & GPS Management2features
GPS TrackingFleet+ Geo-Fenced Time Tracking AlertsGIS RoutingRoute optimization
Integrations 15 across 6 categories
Accounting 8
Avalara
NetSuite
NetSuite
QuickBooks Desktop
QuickBooks Desktop
QuickBooks Online
QuickBooks
Sage
Sage
Sage Intacct
Sage Intacct
Viewpoint Spectrum
Viewpoint Spectrum
Viewpoint Vista
Viewpoint Vista
Field Service 2
ServiceChannel
ServiceChannel
Spectrum
Spectrum
Industry-Specific 2
Bluon
Bluon
Kojo
Kojo
HR & Payroll 1
Miter
GPS & Fleet 1
Coast
Coast
Data & Automation 1
Snowflake
Pricing
- Model
- Per User
- Starting at
- Contact for pricing
- Notes
- Custom enterprise pricing. No published rates. Demo required.
Related Products 4 across 3 categories
Alternatives & Competitors
ServiceTitan
Evidence-backed
Good
ServiceTitan Good match
Why these are related — sources 2
- servicetrade.com
“If you’re looking for a BuildOps alternative for commercial contractors who also run residential work, ServiceTitan is a strong contender.”
- servicetitan.com
“First, we’ll discuss some key differences between BuildOps and our product, ServiceTitan.”
