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Central

by Central

The AI operating system that runs your entire business, so you don't have to.

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Central - website image

About This Product

An all-in-one AI platform to handle your front desk and back office, so you can focus on growing your business.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
No
Public API
No
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
6.5
Support
5.0
Value
5.5
Integrations
7.0
AI Capabilities
1.5

Customer Reviews

Features

46 features confirmed across 8categories· Showing confirmed capabilities only

CRM & Sales12features

CRMCentral CRMAI Lead ScreeningAI lead qualificationAI Website BuilderCentral BuilderBusiness And People IdentificationContact EnrichmentIntelligent Lead GenerationLead GeneratorLead ManagementLead captureSales AutomationCentral SDRCustomer OnboardingSelf-serve onboarding
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Automatic Marketing Data Capture (UTM, Click IDs)Automatic marketing data capture (UTM, click IDs, referring URL)Done-for-You ServiceAutomated Customer TouchpointsContent Sourcing from Client Website and Stock Photos

AI & Automation12features

AI + Human HandoffLive agent escalationAI Agents for Engagement, Qualification, and ConversionLead qualification and meeting bookingAI Executive AssistantAI Executive AssistantAI Email AssistantExecutive AssistantDynamic AI Escalation AssignmentLive agent escalationAI Knowledge BaseTraining on website content and FAQsAI Call QualificationAI-powered call answeringAI Generated Work Order Summaries and Prioritization RecommendationsAutomated Meeting Summaries
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AI Agent BuilderBuilderAI SupportChat AgentAI Employee for Automated Lead Response and Appointment SettingAI Follow-Up Tasks

Customer Communication10features

AI Chat ReceptionistLive Chat AgentAI ReceptionistAI ReceptionistCall RoutingCall routingCustomizable Greeting MessageCustomizable greetings and escalation protocolsQuick Actions in ChatQuick actions in chat (booking, callbacks, file downloads, links)Centralized Multi-Channel CommunicationMulti-channel messaging (website, SMS, WhatsApp, social media)Call Flow Automation24/7 call handlingFAQ Automation
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Omni-Channel InboxChat handlingAI ConciergeAI Executive Assistant

Platform & Customization5features

Audit TrailActivity LoggingDocument ManagementCentral DocsThird-Party IntegrationCRM integrationsMulti-Language SupportMulti-language support (30+ languages)Integrations Marketplace

Scheduling & Dispatch4features

SchedulingCentral SchedulerOnline BookingAppointment schedulingReal-Time Task Status TrackingTask TrackingEmail & Calendar Sync

Estimating & Quoting1feature

Assembly BuilderBuilder

Reporting & Analytics1feature

Centralized Dashboard

Technician Management1feature

Automated Quality AssuranceAutomated CRM Updates

Integrations 20 across 7 categories

Marketing 6
Amplemarket
Facebook

Facebook Messenger

GoHighLevel

GoHighLevel

Google Analytics

Google Analytics

Instagram

Instagram

LinkedIn
Communication 5
Google Chat

Google Chat

Google Meet

Google Meet

Microsoft Teams

Microsoft Teams

WhatsApp

WhatsApp

Wonderchat
Productivity 4
Google Calendar

Google Calendar

Google Docs

Google Docs

Google Drive

Google Drive

Google Sheets

Google Sheets

Accounting 2
QuickBooks Online

QuickBooks

Zoho Invoice

Zoho Invoice

CRM 1
Salesforce

Salesforce

Data & Automation 1
Zapier

Zapier

Industry-Specific 1
AgencyBloc

Pricing

Model
Custom
Starting at
Contact for pricing
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