Central

Name: Central
Author: Central

by Central

The AI operating system that runs your entire business, so you don't have to.

5.5 Good See breakdown →

Highlights

46 Features 62 Integrations

Capabilities

Custom Free Trial

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Media

trycentral.com

About This Product

An all-in-one AI platform to handle your front desk and back office, so you can focus on growing your business.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Not available
Free trial: Yes
Free tier: No
Public API: No
Deployment: Cloud

FSH Score Breakdown

Ease of Use

5.0

Features

6.5

Support

5.0

Value

5.5

Integrations

7.0

AI Capabilities

1.5

Features

46 features confirmed across 8categories· Showing confirmed capabilities only

CRM & Sales12features

CRMCentral CRMAI Lead ScreeningAI lead qualificationAI Website BuilderCentral BuilderBusiness And People IdentificationContact EnrichmentIntelligent Lead GenerationLead GeneratorLead ManagementLead captureSales AutomationCentral SDRCustomer OnboardingSelf-serve onboarding

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Automatic Marketing Data Capture (UTM, Click IDs)Automatic marketing data capture (UTM, click IDs, referring URL)Done-for-You ServiceAutomated Customer TouchpointsContent Sourcing from Client Website and Stock Photos

AI & Automation12features

AI + Human HandoffLive agent escalationAI Agents for Engagement, Qualification, and ConversionLead qualification and meeting bookingAI Executive AssistantAI Executive AssistantAI Email AssistantExecutive AssistantDynamic AI Escalation AssignmentLive agent escalationAI Knowledge BaseTraining on website content and FAQsAI Call QualificationAI-powered call answeringAI Generated Work Order Summaries and Prioritization RecommendationsAutomated Meeting Summaries

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AI Agent BuilderBuilderAI SupportChat AgentAI Employee for Automated Lead Response and Appointment SettingAI Follow-Up Tasks

Customer Communication10features

AI Chat ReceptionistLive Chat AgentAI ReceptionistAI ReceptionistCall RoutingCall routingCustomizable Greeting MessageCustomizable greetings and escalation protocolsQuick Actions in ChatQuick actions in chat (booking, callbacks, file downloads, links)Centralized Multi-Channel CommunicationMulti-channel messaging (website, SMS, WhatsApp, social media)Call Flow Automation24/7 call handlingFAQ Automation

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Omni-Channel InboxChat handlingAI ConciergeAI Executive Assistant

Platform & Customization5features

Audit TrailActivity LoggingDocument ManagementCentral DocsThird-Party IntegrationCRM integrationsMulti-Language SupportMulti-language support (30+ languages)Integrations Marketplace

Scheduling & Dispatch4features

SchedulingCentral SchedulerOnline BookingAppointment schedulingReal-Time Task Status TrackingTask TrackingEmail & Calendar Sync

Estimating & Quoting1feature

Assembly BuilderBuilder

Reporting & Analytics1feature

Centralized Dashboard

Technician Management1feature

Automated Quality AssuranceAutomated CRM Updates

Integrations 62 across 10 categories

Productivity 17

Agiled

Airtable

Cal.com

Calendly

Canva

Dropbox

Figma

Framer

GitHub

Google Calendar

Google Docs

Google Drive

Google Sheets

Jira

Linear

Microsoft Excel

Excel

Notion

Communication 13

Discord

Gmail

Google Chat

Google Meet

Microsoft Teams

Outlook

Slack

Vonage

Wonderchat

Zoho Mail

Zoom

Marketing 11

Amplemarket

Apollo.io

Apollo

Facebook

Facebook Messenger

GoHighLevel

Google Analytics

Instagram

Mailchimp

Mixpanel

X (Twitter)

Twitter / X

YouTube

CRM 7

Act!

AeroLeads

Attio

HubSpot

Pipedrive

Salesforce

Zendesk

eCommerce 5

BigCommerce

Shopify

Wix

WooCommerce

WordPress

Accounting 3

QuickBooks Online

QuickBooks

Xero

Zoho Invoice

Data & Automation 2

Supabase

Zapier

Industry-Specific 2

AgencyBloc

Clio

Payment Processing 1

Stripe

Field Service 1

Housecall Pro

Pricing

Model: Custom
Starting at: Contact for pricing

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Media

About This Product

Capabilities

FSH Score Breakdown

Features

CRM & Sales12features

AI & Automation12features

Customer Communication10features

Platform & Customization5features

Scheduling & Dispatch4features

Estimating & Quoting1feature

Reporting & Analytics1feature

Technician Management1feature

Integrations 62 across 10 categories

Pricing

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