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Full Stack HVAC Full Stack HVAC

ElevenLabs AI Answering Service

by ElevenLabs

Home services 24/7 AI answering service & virtual receptionist

5.6 Good See breakdown →

Highlights

41 Features35 Integrations
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About This Product

An AI-powered virtual receptionist designed for home services companies (HVAC, plumbing, electrical, roofing) that answers inbound calls 24/7, qualifies jobs, captures project details via SMS, books estimates, and handles after-hours emergencies with smart escalation.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
No
Public API
No
Deployment
Cloud

FSH Score Breakdown

Ease of Use
6.0
Features
6.0
Support
5.0
Value
5.0
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

41 features confirmed across 9categories· Showing confirmed capabilities only

AI & Automation9features

AI Knowledge BasePersonalized service with caller recognitionCustomizable ToneCustomizable brand voicesAI TranscriptionText to SpeechAutomation RulesWorkflow automationAI + Human HandoffHuman handoff with full contextAI Agent BuilderWebsite Scanning for Business InformationAI Powered Security and Compliance ControlsEnterprise-grade security (SOC 2, HIPAA, GDPR)
Show 1 more
Brand Voice Selection and Cloning

Platform & Customization8features

Multi-Language SupportMultilingual support (30+ languages)Role-Based Access ControlRole-based access controlThird-Party IntegrationCRM, calendar, and ticketing system integrationVisual Workflow DiagrammingVisual workflow builderAI Document Editor With Co-AuthoringTeam collaborationCustom BrandingVoice cloning and brand customizationTeam CollaborationDocument ManagementShared knowledge base integration

Customer Communication6features

AI Chat ReceptionistMultichannel support (calls, web chat, SMS)AI ReceptionistInbound call answeringDedicated Phone NumberDedicated phone numberCall RoutingSmart call routing and schedulingVoIP Phone SystemWorks with any phone systemProgrammable Voice Calls Across Time Zones

Mobile & Field Tools5features

Job Checklists And PhotosSMS photo and detail collectionGuided Step-by-Step Data Intake with Field-Level Error CheckingQuote-ready job intake with trade-specific questionsAI Photo AnalysisSMS photo and note collectionImage UploadSMS photo and detail captureDigital SignaturesDocument signing workflows

CRM & Sales5features

CRMCRM, calendar, and ticketing system integrationSales AutomationEmail follow-upsContact Data AccessIntelligent Follow-UpsCase ManagementTicket resolution

Scheduling & Dispatch4features

Appointment Waitlist with Auto NotificationsAppointment scheduling and remindersEmail & Calendar SyncCRM and calendar integrationsOnline BookingAppointment schedulingProject ManagementTask management

Reporting & Analytics2features

AnalyticsAnalytics for business performance and call metricsAI Powered Call Tracking and AnalyticsAnalytics for business performance and call metrics

Compliance & Safety1feature

AICPA SOC 2 Type 1 and Type 2 Certifications

Training & Education1feature

Live Interactive ConversationsReal-time voice conversations

Integrations 35 across 8 categories

Communication 10
Amazon Connect
Exotel
Genesys

Genesys

Ozonetel
Plivo
RingCentral

RingCentral

Slack

Slack

Telnyx

Telnyx

Twilio

Twilio

Vonage

Vonage

Data & Automation 9
Cloudflare
GroqCloud
Make

Make

Palantir Foundry
SambaNova Cloud
Supabase

Supabase

Together AI
Zapier

Zapier

n8n

n8n

Productivity 7
Airtable

Airtable

Asana

Asana

Cal.com

Cal.com

Calendly

Calendly

DocuSign

Docusign

Jotform

Jotform

monday.com

Monday.com

CRM 5
HubSpot

Hubspot

Pipedrive

Pipedrive

Salesforce

Salesforce

Zendesk

Zendesk

Zoho CRM
Payment Processing 1
Stripe

Stripe

Field Service 1
ServiceNow

ServiceNow

Marketing 1
Mailchimp

Mailchimp

eCommerce 1
Shopify

Shopify

Pricing

Model
Custom
Starting at
Contact for pricing

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