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Google Workspace

by Google

Last updated Mar 29, 2026 · 1 revision

Business email, cloud storage, video meetings, and collaborative documents for contractor office operations.

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About This Product

Google Workspace provides Gmail, Drive, Docs, Sheets, Meet, and Calendar as an integrated productivity suite for HVAC businesses. Offers shared drives for document management, spreadsheet-based job tracking, professional email with custom domains, and 14-day free trials across all plans.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Doesn't share data with third parties

"We do not share your personal information with companies, organizations, or individuals outside of Google except in the following cases:"
Confidence: high Source

Data export available on request

"You can export a copy of content in your Google Account if you want to back it up or use it with a service outside of Google."
Confidence: high Source

Data deletion honored on request

"To delete your information, you can:"
Confidence: medium Source

Primary policy document: https://policies.google.com/privacy?hl=en-US

FSH Score Breakdown

Ease of Use
8.0
Features
6.0
Support
6.0
Value
6.5
Integrations
8.0
AI Capabilities
1.5

Features

73 features confirmed across 11categories· Showing confirmed capabilities only

Platform & Customization22features

Single Sign-Onsecure ldapAI Document Editor With Co-AuthoringOnline document editingAudit TrailAudit reports for data regionsCustom API AccessREST APIsData ImportData import for migration to Google WorkspaceIntegrations MarketplaceMarketplaceCustom Email AddressCustom business email addressesAnalytics API
Show 14 more
Centralized Data StorageCustom BrandingListed as a feature of the Standard plan.Custom TemplatesListed as a feature of the Standard plan.Excel and Google Sheets IntegrationFull Text SearchGranular Controls for Multi-Party Approvals for Sensitive Admin ActionsImport and Export DataData import migration toolDesign CollaborationReal-time collaborationApproval ManagementGranular controls for multi-party approvalsCentralized ArchivingEmail and chat archivingAutomatic Monthly Data BackupData Archiving and RetentionTwo-Factor AuthenticationCustom Fieldsdata loss prevention (dlp)

Customer Communication15features

Call RoutingRing groupsChat AppsChat appsIntelligent Spam Call ProtectionSpam call blockingProfessional EmailProfessional emailScreen SharingScreen sharingVoIP Phone SystemMulti-level auto attendantsVideo MeetingsVideo meetings with up to 1000 participantsChat and Email Support24/7 phone, email, and chat support
Show 7 more
Call Flip To TextVoicemail transcriptionCascade RingRing groupsChat FeatureE911 SupportMessage PersonalizationCustomer Support24/7 supportCall RecordingMeeting recording

AI & Automation11features

AI SupportGemini AI assistantAI Email AssistantAutomation RulesAI AssistantsAI Powered Security and Compliance ControlsMeeting Recording and TranscriptionAI TranscriptionMentioned under Standard plan features (Video meetings with recording).AI Generated Response Drafts
Show 3 more
Persistent User ContextAI Powered SearchCloud SearchAI Powered App SummariesAI-Powered app summaries in the AppSheet Admin console

Scheduling & Dispatch5features

Email & Calendar SyncShared calendarsOnline BookingProject ManagementCalendar AppEmergency Response ManagementEmergency dialing support

CRM & Sales5features

CRMContactsContract ManagementMembership Add-OnsMarketing ToolsListed as a feature of the Standard plan.Click to Call within CRM

Technician Management4features

Call Monitoring & CoachingCall recordingLive Streamingin-domain live streamingAI LogbookAI-powered app summaries in AppSheet Admin consoleLicense ManagementAppSheet license management with group-based controls

Mobile & Field Tools3features

Offline ModeOffline accessDigital FormsDigital Signatures

Compliance & Safety3features

HIPAA ComplianceHIPAA compliance supportData EncryptionData loss prevention (DLP)Audits And ComplianceAI-powered security and compliance controls

Reporting & Analytics2features

AnalyticsReporting

Equipment & Asset Management2features

Multi-Zone System ConfigurationAsset ManagementMobile device management

Accounting Integration1feature

AI Bill ScanningGemini-powered data extraction and categorization in AppSheet

Integrations 26 across 8 categories

Productivity 13
Adobe Workfront
Bluehost
Box
ClickUp
DocuSign
Google Calendar

Google Calendar

Google Drive

OneDrive

Lucidchart
Microsoft SharePoint
Miro
SignEasy
Smartsheet
Zoho Projects
Communication 5
Gmail

Gmail

Google Meet

Google Meet

Microsoft Exchange Online
Microsoft Teams

Microsoft Teams

Poly

Polycom

CRM 2
Infusionsoft by Keap
Salesflare
Data & Automation 2
AppSheet
Google Looker Studio
Marketing 1
Vendasta
HR & Payroll 1
Zoho Recruit
eCommerce 1
WordPress
GPS & Fleet 1
Uber

Pricing

Model
Per User
Starting at
$9/mo
Notes
Business Starter $7/user/mo (annual) or $8.40 flexible. Business Standard $14/user/mo (annual) or $16.80 flexible. Business Plus $22/user/mo (annual). Enterprise: custom pricing (300+ users). Includes Gmail, Drive, Meet, Docs, Sheets, Slides, Chat, Calendar. Gemini AI bundled in all plans (17-22% price increase in Jan 2025). 14-day free trial available.
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