Skip to main content

Sera

by Sera

AI-powered HVAC business management

Buy from Sera Visit website

Media

About This Product

AI-driven field service management for HVAC and plumbing contractors with 5-30 technicians. AI dispatcher reduces manual scheduling by up to 80%, matching jobs by location, skills, and performance. Pricing optimization identifies margin gaps. Modern tech stack, founded 2020.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

AI Approach

AI-Powered

Major features are AI-driven. Several core workflows are powered by AI models that materially change the day-to-day experience.

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data deletion honored on request

"Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases."
Confidence: high Source

Primary policy document: https://sera.tech/privacy-policy

FSH Score Breakdown

Ease of Use
6.5
Features
6.0
Support
5.0
Value
5.0
Integrations
8.0
AI Capabilities
6.5

Customer Reviews

Features

23 features confirmed across 12categories· Showing confirmed capabilities only

Invoicing & Payments4features

Payment ProcessingInvoicingOn-Site Invoicing and PaymentsPrice BookCustomizable price bookProposal Creation With Integrated Financing OptionsIn-app financing options presentation

CRM & Sales4features

Maintenance Agreement ManagerMarketing SegmentationCentralized Customer InformationCustomer Information and Service History AccessAdvanced Audience SegmentationCustomer segmentation and marketing export

Platform & Customization4features

Scheduling, Dispatch, And Project Management IntegrationSmart schedulingData ImportCustom BrandingCustomizable BrandingThird-Party IntegrationThird-Party Integrations

Reporting & Analytics3features

ReportingDetailed ReportingGoal TrackingJob Progress TrackingJob Productivity ReportingReal-time technician productivity monitoring

Scheduling & Dispatch1feature

Online Booking

Estimating & Quoting1feature

Quoting & EstimatesQuote Builder

Fleet & GPS Management1feature

GPS TrackingReal-time job tracking

Customer Communication1feature

Client Portal

Inventory Management1feature

Inventory ManagementInventory Tracking

Mobile & Field Tools1feature

Technician Mobile AppTechnician App

Technician Management1feature

Onboarding

Accounting Integration1feature

Burden Rate And Margin CalculationMargin Pricing

Integrations 6 across 4 categories

Accounting 2
QuickBooks Desktop

QuickBooks Desktop

QuickBooks Online

QuickBooks

Marketing 2
CAMP Digital
PulseM

pulseM

Field Service 1
ServiceTitan

ServiceTitan

Data & Automation 1
Zapier

Zapier

Pricing

Model
Quote Only
Starting at
Contact for pricing
Notes
Limited public pricing. Requires demo.

Related Products 3 across 2 categories

Alternatives & Competitors

ServiceTitan Evidence-backed Good
ServiceTitan Good match
Why these are related — sources 2
  • fieldservicesoftware.io

    “ServiceTitan vs Sera: HVAC FSM Compared (2026)”

  • servicetitan.com

    “In this review, we take a close look at what Sera does well, where it falls short, and how it compares with other solutions, such as ServiceTitan.”