Data deletion honored on request
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Confidence: high
Source
Schedule Engine Live Chat
by ServiceTitan
Last updated Mar 29, 2026 · 1 revision
24/7 live chat and voice support for home service contractors, staffed by industry-trained professionals.
Highlights
Trust
Media
scheduleengine.com
About This Product
Schedule Engine provides automated online scheduling, 24/7 live chat, and voice support staffed by industry-trained professionals for home service contractors. Acquired by ServiceTitan, it integrates with leading field service platforms to ensure contractors never miss a job while optimizing dispatcher and technician efficiency.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Primary policy document: https://servicetitan.com/privacy-policy
FSH Score Breakdown
Ease of Use 5.0
Features 6.3
Support 5.0
Value 4.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
33 features confirmed across
9categories· Showing confirmed capabilities only
Customer Communication8features
Call ScriptingChat FeatureChat SupportExplicit Opt-In For Marketing TextsAI Chat Receptionist24/7 live chatNotificationsAutomated messaging notifications24/7/365 CoverageCustomer Support24/7 voice support
Platform & Customization6features
Field Data IntegrationScheduling And Dispatch IntegrationCustom Scripting SupportCustomizable call scriptingDispatch Or FSM Software IntegrationNear Real-Time Access to Critical InformationThird-Party IntegrationFSM software integration
Scheduling & Dispatch5features
SchedulingPreferred arrival window selectionDispatchingDirect dispatch board bookingOnline Booking24/7 online booking capture from website and GoogleEmergency Response ManagementEmergency escalation workflowsService Zone Management by Zip Code
AI & Automation5features
AI Feedback AnalysisCustomer sentiment analysisAI Generated Work Order Summaries and Prioritization RecommendationsCall SummarizationAutomation RulesCustomizable WorkflowsAI Support24/7 voice support
Reporting & Analytics3features
AnalyticsReal-time dashboard with call recordingsCentralized DashboardReal Time Project Dashboards with Cost to Complete and Schedule Variance
Mobile & Field Tools2features
Image And Video Upload For Problem SolvingDigital FormsPhoto and video upload for lead intake
CRM & Sales2features
Lead ManagementJob type and campaign mappingReview Widget For Website Display
Equipment & Asset Management1feature
Self-Diagnostic Mode
Certifications & Standards1feature
Industry Recognized Certifications or Credentials
Integrations 4 across 3 categories
Field Service 2
ServiceChannel
ServiceTitan Native
eCommerce 1
Ferguson
Industry-Specific 1
XOi
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing
- Notes
- No pricing information found for this product on the provided page.
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