Aircall adds five updates to AI Assist, including Predicted CSAT and new languages
Aircall · Aircall SAS Aircall detailed five updates to AI Assist, including Predicted CSAT, real-time assistance cards drawn from a knowledge base, and 10 new languages, according to an aircall.io post.
Aircall published five updates to AI Assist, according to an aircall.io post. The company describes the changes as including Predicted CSAT, real-time assistance cards generated from a knowledge base, and support for 10 new languages.
The aircall.io post also describes Live Prompts that generate from a knowledge base, along with scorecard templates and Playbook adherence tracking as part of the same set of updates. Aircall frames these as the latest updates to AI Assist.
"Everything you need to know about the latest updates to AI Assist and AI Assist Pro: Live Prompts that generate from your knowledge base, scorecard templates, Playbook adherence me..."