Telzio
by Telzio Inc.
Last updated Mar 29, 2026 · 1 revision
Usage-based VoIP with unlimited users, no per-seat fees, and HIPAA/GDPR compliance for cost-conscious contractors.
Highlights
Capabilities
Media
telzio.com
About This Product
Telzio offers a usage-based VoIP phone system that charges by minutes and numbers rather than per user, allowing unlimited team members at no extra cost. HIPAA and GDPR compliant, it includes IVR menus, call recording, voicemail, and call forwarding. Contractors typically save 30-50% compared to per-user systems.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 7.3
Support 5.0
Value 5.0
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
73 features confirmed across
11categories· Showing confirmed capabilities only
Customer Communication34features
Call Flow AutomationIVR menusCall RecordingCall forwardingCall RoutingCall queuesSMS MessagingMessagingVoIP Phone SystemNumber portingNotificationsAlerts/NotificationsChat and Email SupportFax
Show 26 more
Fax InboundFax OutboundIndividual Voicemail InboxesIntegrated Caller IDIntelligent Spam Call ProtectionIVR (Interactive Voice Response) MenusOn-Hold MusicShared Phone NumbersMissed Calls And Voicemails Email NotificationsCustomer SupportIn-house customer supportVideo ConferencingCall ConferencingBring Your Own NumbersCall Flip To TextCall Queue ManagementCall ScreeningCentralized Multi-Channel CommunicationCustom IVRsCall Transfers and ExtensionsLocal and Toll-Free NumbersUnified App for Calls, Video, Messaging, SMS, and FaxEmail IntegrationChat/MessagingAutonomous Call HandlingAvailability Status (BLF)Business Hours ManagementVoicemail ManagementMissed Call Text BackMissed call alerts
Platform & Customization12features
Single Sign-OnSSOUnlimited Sub UsersUnlimited usersRole-Based Access ControlAccess Controls/PermissionsThird-Party IntegrationThird-Party IntegrationsAutomated Data DeletionDynamic User Group CreationHTTP Basic Auth and OAuth 2.0 AuthenticationExcel and Google Sheets Integration
Show 4 more
Custom API AccessAPI key authenticationSCIM ProvisioningTeam CollaborationBrowser ExtensionsUnlimited extensions
Technician Management6features
Call Monitoring & CoachingCall recordingOnboardingJust-In-Time User ProvisioningBenefits AdministrationAdministrationEmployee Self-Service PortalLicense ManagementSelf-provisioningInternal Employee CommunicationCollaboration Tools
Reporting & Analytics5features
AnalyticsActivity DashboardReportingCustomizable ReportsData WarehousingData retention toolsCall TrackingCall loggingCall InsightsCall collaboration (tagging, commenting, reassigning)
CRM & Sales4features
CRMCRM integrationAI Lead ScreeningCall ScreeningCall TaggingClick to Call within CRM
AI & Automation4features
AI TranscriptionCall transcriptionAI Assisted Ticket Creation and ManagementAI Assist for Voice/Text QueriesAI SupportPhone, chat and email support
Compliance & Safety3features
AICPA SOC 2 Type 1 and Type 2 CertificationsGDPR ComplianceGDPR complianceHIPAA ComplianceHIPAA compliant secure calling and texting
Scheduling & Dispatch2features
SchedulingCall schedulingDispatchingMobile app
Inventory Management1feature
Purchase OrdersPurchasing & Receiving
Mobile & Field Tools1feature
Digital FormsDigital fax
Equipment & Asset Management1feature
AlertsMissed call and voicemail alerts to messaging apps
Integrations 17 across 5 categories
Productivity 8
Active Directory
Azure Active Directory
Dropbox
Dropbox
Fireflies.ai
Fireflies.ai
Google Calendar
Google Calendar
Google Drive
Google Drive
Google Sheets
Google Sheets
Jira
Microsoft Entra ID
Microsoft Entra ID
CRM 6
Close
Close
HubSpot
HubSpot
Pipedrive
Pipedrive
Salesforce
Salesforce
Vtiger
Zendesk
Zendesk
Communication 1
Slack
Slack
Marketing 1
Mailchimp
Mailchimp
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Subscription
- Starting at
- $40/mo
- Notes
- Cloud PBX business phone system. Pay-as-you-go model starting at $50/month. Pricing scales by minutes, numbers, and usage — NOT per user. Unlimited users included at all tiers. Example: 25-user business deployment ~$574/month (includes ~7,000 local/toll-free minutes, SMS quotas, analytics). No per-seat fees, which differentiates from RingCentral/8x8.
