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Telzio

by Telzio Inc.

Last updated Mar 29, 2026 · 1 revision

Usage-based VoIP with unlimited users, no per-seat fees, and HIPAA/GDPR compliance for cost-conscious contractors.

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About This Product

Telzio offers a usage-based VoIP phone system that charges by minutes and numbers rather than per user, allowing unlimited team members at no extra cost. HIPAA and GDPR compliant, it includes IVR menus, call recording, voicemail, and call forwarding. Contractors typically save 30-50% compared to per-user systems.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
7.3
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

71 features confirmed across 10categories· Showing confirmed capabilities only

Customer Communication31features

Call Flow AutomationIVR menusCall RecordingCall forwardingCall RoutingCall queuesFaxInbound and outbound faxSMS MessagingMessagingVideo ConferencingConference callingVoIP Phone SystemNumber portingChat and Email Support
Show 23 more
Fax InboundIndividual Voicemail InboxesIntegrated Caller IDIntelligent Spam Call ProtectionIVR (Interactive Voice Response) MenusOn-Hold MusicShared Phone NumbersAuto DialerCustom Caller IDAI ReceptionistvoicemailMissed Calls And Voicemails Email NotificationsCustomer SupportIn-house customer supportFax OutboundInbound and Outbound FaxCall Flip To TextCall ScreeningCustom IVRsLocal and Toll-Free NumbersUnified App for Calls, Video, Messaging, SMS, and FaxCall Transfers and ExtensionsUnlimited extensionsAutonomous Call HandlingAvailability Status (BLF)Business Hours ManagementVoicemail ManagementMissed Call Text BackMissed call alerts

Platform & Customization15features

Unlimited Sub UsersUnlimited usersSingle Sign-OnSSORole-Based Access ControlAccess Controls/PermissionsThird-Party IntegrationThird-Party IntegrationsAutomated Data DeletionDynamic User Group CreationHTTP Basic Auth and OAuth 2.0 AuthenticationAI Document Editor With Co-AuthoringSMS collaboration
Show 7 more
Cross-Platform SupportMobile, Web & Desktop AppsExcel and Google Sheets IntegrationData GovernanceAutomated data retention controlsCustom API AccessAPI key authenticationSCIM ProvisioningMulti-Language SupportIn-house supportBrowser ExtensionsUnlimited extensions

Technician Management6features

Call Monitoring & CoachingCall recordingInternal Employee CommunicationInternal messagingEmployee Self-Service PortalSelf-provisioningOnboardingJust-In-Time User ProvisioningBenefits AdministrationAdministrationLicense ManagementSelf-provisioning

Reporting & Analytics4features

AnalyticsAnalyticsData WarehousingData retention toolsCall TrackingCall loggingCall InsightsCall Disposition

CRM & Sales4features

CRMCRM integrationAI Lead ScreeningCall ScreeningCall TaggingConversation collaboration (tagging, commenting, reassigning)Click to Call within CRM

AI & Automation4features

AI TranscriptionCall transcriptionAI Assisted Ticket Creation and ManagementAutomation RulesAutomated data deletionAI SupportPhone, chat and email support

Compliance & Safety3features

GDPR ComplianceGDPR complianceHIPAA ComplianceHIPAA complianceAICPA SOC 2 Type 1 and Type 2 CertificationsSOC2 Type 1 Compliance

Scheduling & Dispatch2features

SchedulingCall schedulingDispatchingMobile app

Mobile & Field Tools1feature

Digital FormsDigital fax

Equipment & Asset Management1feature

AlertsMissed call and voicemail alerts to messaging apps

Integrations 17 across 5 categories

Productivity 8
Active Directory

Azure Active Directory

Dropbox

Dropbox

Fireflies.ai

Fireflies.ai

Google Calendar

Google Calendar

Google Drive

Google Drive

Google Sheets

Google Sheets

Jira
Microsoft Entra ID

Microsoft Entra ID

CRM 6
Close

Close

HubSpot

HubSpot

Pipedrive

Pipedrive

Salesforce

Salesforce

Vtiger
Zendesk

Zendesk

Communication 1
Slack

Slack

Marketing 1
Mailchimp

Mailchimp

Data & Automation 1
Zapier

Zapier

Pricing

Model
Subscription
Starting at
$40/mo
Notes
Cloud PBX business phone system. Pay-as-you-go model starting at $50/month. Pricing scales by minutes, numbers, and usage — NOT per user. Unlimited users included at all tiers. Example: 25-user business deployment ~$574/month (includes ~7,000 local/toll-free minutes, SMS quotas, analytics). No per-seat fees, which differentiates from RingCentral/8x8.
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