Loc8

Name: Loc8
Author: Loc8

by Loc8

Last updated Mar 29, 2026 · 1 revision

CMMS and field service platform with customer portal for job browsing, asset problem reporting, and contractor collaboration.

5.6 Good See breakdown →

Media

www.loc8.com

About This Product

Loc8 provides a customer portal where clients can log in to browse their jobs and assets, report problems on assets, and collaborate with contractors through dedicated portals. Features task-based work orders with photo documentation, GPS-capable mobile apps for iOS and Android (online and offline), region and trade-based technician dispatch, and integrated billing with partial/combined invoicing. Free license for up to 5 users with volume-based pricing beyond that.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Available
Free trial: Yes
Free tier: Yes
Public API: Yes
Deployment: Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data deletion honored on request

"You may also ask us to erase personal data if you do not believe that we need to continue retaining it (you may have heard of this right described as the "right to be forgotten")."

Confidence: high Source

Primary policy document: https://loc8commercial.com/page/details/privacy-policy

FSH Score Breakdown

Ease of Use

6.0

Features

6.3

Support

5.0

Value

6.5

Integrations

8.0

AI Capabilities

1.5

Customer Reviews

Features

62 features confirmed across 14categories· Showing confirmed capabilities only

Platform & Customization13features

Custom FieldsTailor form logicData ImportData Import ToolsDocument ManagementKnowledge BaseThird-Party IntegrationAutomated Form Routing Based on Form ValuesDrag And Drop Form BuilderApproval ManagementPre-require comments, attachments, or signatures before status changeCustom API AccessPrivate App/Integration Layer

Show 5 more

Data ExportAdvanced exports with additional columns in job workspaceCloud HostingSandbox AccountSingle Sign-OnSingle Sign-On (SSO) per-user controlTask and Subtask Tracking

Scheduling & Dispatch9features

SchedulingMaintenance PlanningWork OrdersWork order managementDispatchingCoordinate field staffCreate and Schedule Work OrdersJob Assignment and DispatchingJob Status Tracking with Time TickersOn-Call Technician Work Order CreationMobile work order creationProject ManagementTask and sub-task management

Show 1 more

Real Time Job Status Updates and Notifications

Mobile & Field Tools7features

Offline ModeOffline functionalityDigital FormsConditional Forms Management ModuleDigital Field Data Capture with Date, Time, and Username StampsJob Address Management and Signature CaptureTechnician Mobile AppMobile AccessDigital SignaturesDigital signature captureField Note and Attachment Management

Customer Communication6features

Automated Status UpdatesClient PortalCustomer portal for accepting or denying estimates via emailChat SupportHelp Desk And TicketingCustomer SupportTicketed SupportNotificationsReal time dispatch and notifications

Estimating & Quoting4features

Quoting & EstimatesQuoting And InvoicingProposal Managementestimate managementMobile EstimatesIn-field quote creationMobile Estimate Creation and Customer Payments

Reporting & Analytics4features

AnalyticsReporting & AnalyticsReportingCustomisationReporting ForecastingListed as an Add-onCustomizable Data Views and Filtering

Equipment & Asset Management4features

Asset ManagementAsset Lifecycle ManagementBulk Import/Export with AHRI/SEER2 ValidationNested Asset FilteringWarranties and Guarantees Management

CRM & Sales4features

CRMCustomer EngagementMaintenance Agreement ManagerPreventative MaintenanceExtended Labor Warranty ManagementAutomated Customer Touchpoints And Sequences

Fleet & GPS Management3features

GPS TrackingGPS location trackingBreadcrumb Location History with Speed, Direction, and StopsGeofencingIn-field user location and location history display on workforce inspector map

AI & Automation3features

Automation RulesAutomate workflowsAI Field Auto-FillForm field pre-filling from related entity fieldsDual Knowledge Base Architecture

Compliance & Safety2features

Data EncryptionWarranty ClaimsWarranty period management for new builds

Invoicing & Payments1feature

Quoting And InvoicingQuoting And Invoicing

Inventory Management1feature

Inventory ManagementInventory and labor recording

Accounting Integration1feature

BudgetingBudgeting & Forecasting

Integrations 18 across 8 categories

Accounting 5

FreeAgent

MYOB Partner

QuickBooks Online Native

Sage Partner

Xero Native

Productivity 4

Calendly API

Google Calendar API

Google Sheets API

Microsoft 365

Outlook Calendar

Data & Automation 3

Microsoft Power BI

Tableau API

Zoho Analytics Native

CRM 2

HubSpot API

Microsoft Dynamics 365 API

Communication 1

Outlook

Field Service 1

IBM Maximo

HR & Payroll 1

Deputy API

eCommerce 1

Reece API

Pricing

Model: Freemium
Starting at: Free
Notes: Loc8's pricing page now directs users to contact sales for custom quotes rather than showing public pricing. Third-party review sites report Starter at $20/user/month and Professional at $35/user/month. Some sources report pricing starting at $75/user. The discrepancy may reflect different tiers or plan configurations. Enterprise pricing requires direct engagement. Previously offered tiered plans (Lite free, Pro AUD $15, Pro+ AUD $35).