Loc8

Name: Loc8
Author: Loc8

by Loc8

Last updated Mar 29, 2026 · 1 revision

CMMS and field service platform with customer portal for job browsing, asset problem reporting, and contractor collaboration.

5.8 Good See breakdown →

Media

www.loc8.com

About This Product

Loc8 provides a customer portal where clients can log in to browse their jobs and assets, report problems on assets, and collaborate with contractors through dedicated portals. Features task-based work orders with photo documentation, GPS-capable mobile apps for iOS and Android (online and offline), region and trade-based technician dispatch, and integrated billing with partial/combined invoicing. Free license for up to 5 users with volume-based pricing beyond that.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Available
Free trial: Yes
Free tier: Yes
Public API: Yes
Deployment: Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data deletion honored on request

"You may also ask us to erase personal data if you do not believe that we need to continue retaining it (you may have heard of this right described as the "right to be forgotten")."

Confidence: high Source

Primary policy document: https://loc8commercial.com/page/details/privacy-policy

FSH Score Breakdown

Ease of Use

6.5

Features

7.0

Support

5.0

Value

6.5

Integrations

8.0

AI Capabilities

1.5

Customer Reviews

Features

75 features confirmed across 15categories· Showing confirmed capabilities only

Platform & Customization15features

Custom FieldsTailor form logicDocument ManagementDocument ManagementDrag And Drop Form Builderdrag and drop interfaceCloud HostingPrivate CloudData ImportThird-Party IntegrationScheduling And Dispatch IntegrationJobs scheduling and dispatchingAutomated Form Routing Based on Form Values

Show 7 more

Multi-Company ManagementMultisite ManagementSandbox AccountUAT/Sandbox EnvironmentApproval ManagementPre-require comments, attachments, or signatures before status changeCustom API AccessListed as an Add-onData ExportAdvanced exports with additional columns in job workspaceSingle Sign-OnPer-user SSO configurationTask and Subtask Tracking

Scheduling & Dispatch8features

DispatchingCoordinate field staffSchedulingMaintenance PlanningJob Assignment and DispatchingJobs scheduling and dispatchingCreate and Schedule Work OrdersOn-Call Technician Work Order CreationMobile work order creationJob Status Tracking with Time TickersColor-coded job statusesProject ManagementTask and sub-task managementReal Time Job Status Updates and Notifications

Mobile & Field Tools8features

Offline ModeOffline FunctionalityDigital Field Data Capture with Date, Time, and Username StampsStreamline data captureJob Address Management and Signature CaptureSignature capture on job status changeTechnician Mobile AppMobile AccessDigital FormsAuto Data EntryStreamline data captureDigital SignaturesCustomer Sign-Off / Signature CollectionField Note and Attachment Management

Customer Communication6features

NotificationsReal-Time Push NotificationsChat SupportChat Based SupportHelp Desk And TicketingTicketed SupportAutomated Status UpdatesCustomer Support24/7 live chat supportClient PortalCustomer portal for accepting or denying estimates via email

Equipment & Asset Management6features

Equipment TrackingEquipment TrackingAutomatic Triggering of MaintenancePreventive Maintenance PlanningPredictive MaintenancePlan and optimise maintenanceNested Asset FilteringWarranties and Guarantees ManagementBulk Import/Export with AHRI/SEER2 ValidationJob import editing/updating existing activities

CRM & Sales6features

CRMCustomer EngagementExtended Labor Warranty ManagementWarranty period managementMaintenance Agreement ManagerPreventive MaintenanceLead ManagementJob managementAuto Generated QR Codes for Pre-Qualification FormsCustom Work Request FormsAutomated Customer Touchpoints And Sequences

Reporting & Analytics5features

AnalyticsReportingReporting ForecastingListed as an Add-onKPI Dashboardscolor-coded status trackingCustomizable Data Views and Filtering

Estimating & Quoting4features

Quoting & EstimatesQuoting And InvoicingProposal Managementestimate managementMobile EstimatesIn-field quote creationMobile Estimate Creation and Customer Payments

Compliance & Safety4features

Automatic Logout After InactivityAutomatic logout after inactivityAudits And ComplianceSafety and ComplianceData EncryptionEncryption at RestWarranty Claimswarranty period management

Fleet & GPS Management3features

GPS TrackingGPS location trackingGeofencingIn-field user location and location history display on workforce inspector mapBreadcrumb Location History with Speed, Direction, and StopsWorkforce inspector map with user location history

Technician Management3features

Business Account DashboardAccount ManagerBlended Workforce ManagementWorkforce managementDesktop Activity TrackingActivity management

AI & Automation3features

Automation RulesAI Field Auto-FillForm field pre-fill from related entity dataDual Knowledge Base Architecture

Inventory Management2features

Inventory ManagementInventory ManagementVendor TrackingVendor Management

Invoicing & Payments1feature

Quoting And InvoicingQuoting And Invoicing

Accounting Integration1feature

BudgetingListed as an Add-on

Integrations 18 across 8 categories

Accounting 5

FreeAgent

MYOB Partner

QuickBooks Online Native

Sage Partner

Xero Native

Productivity 4

Calendly API

Google Calendar API

Google Sheets API

Microsoft 365

Outlook Calendar

Data & Automation 3

Microsoft Power BI

Tableau API

Zoho Analytics Native

CRM 2

HubSpot API

Microsoft Dynamics 365 API

Communication 1

Outlook

Field Service 1

IBM Maximo

HR & Payroll 1

Deputy API

eCommerce 1

Reece API

Pricing

Model: Freemium
Starting at: Free
Notes: Loc8's pricing page now directs users to contact sales for custom quotes rather than showing public pricing. Third-party review sites report Starter at $20/user/month and Professional at $35/user/month. Some sources report pricing starting at $75/user. The discrepancy may reflect different tiers or plan configurations. Enterprise pricing requires direct engagement. Previously offered tiered plans (Lite free, Pro AUD $15, Pro+ AUD $35).