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ServiceM8

by ServiceM8 Inc.

Job management for tradespeople, priced per job

ServiceM8 - by ServiceM8 Inc. - Field Service Management (FSM) software - logo 6.5 Good See breakdown →

Highlights

AI-Enhanced79 Features15 Integrations

Capabilities

Per Job Free TrialFree TierMobile App
Buy from ServiceM8 Inc. Visit website

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About This Product

Australian-origin job management platform with a unique per-job pricing model rather than per-user. Offers quoting, scheduling, invoicing, and payment collection for small trade businesses. Growing North American user base among HVAC and plumbing contractors.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
Yes
Public API
Yes
Deployment
Cloud

AI Approach

AI-Enhanced

AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.

FSH Score Breakdown

Ease of Use
7.0
Features
7.6
Support
5.0
Value
6.5
Integrations
8.0
AI Capabilities
5.0

Customer Reviews

Features

79 features confirmed across 14categories· Showing confirmed capabilities only

Scheduling & Dispatch11features

SchedulingSchedulingWork OrdersCreate digital job cardsDispatchingDispatch MapOnline BookingOnline BookingsAuto Assign JobsJob Assignment and DispatchingJob History AccessJob Queues
Show 3 more
Job SearchRecurring Job SchedulingJob Details Notes and Attachments

CRM & Sales10features

CRMJob & Client HistoryImage And Video SharingAutomated Customer TouchpointsAutomated Customer Touchpoints And SequencesCustomer FeedbackContact Information SynchronizationContractor Website DesignIntelligent Follow-UpsInteraction History
Show 2 more
Marketing ToolsEmail ManagementWebsite Builder With Themes

Customer Communication9features

NotificationsBooking ConfirmationsEmail IntegrationAutomated Status UpdatesChat InboxEmail InboxOn My Way Text MessagesSMS MessagingTwo-way SMS and email client communicationCall RecordingServiceM8 Phone with call recording and transcriptionCustomer Communication Tools
Show 1 more
VoIP Phone SystemManage your phone calls

Platform & Customization8features

Custom TemplatesCustom TemplatesActivity FeedDesktop AppDuplicate ProjectScheduling And Dispatch IntegrationThird-Party IntegrationIntegrated NavigationAudit TrailActivity FeedDocument ManagementEmail Management

Technician Management7features

ChecklistsChecklists & TasksTime TrackingTimesheetsOnboardingChecklists and TasksStaff Attendance Tracking with Selfie, Timestamp, and Geo LocationTechnician Skill TrackingTechnician StatusCertification ManagementElectronic forms and PDF certificate generation

Invoicing & Payments6features

Payment ProcessingDepositsInvoicingInvoicingPrice BookBundlesMilestone Or Percentage BillingQuoting And InvoicingMobile Payment Terminal Integration

Mobile & Field Tools6features

Offline ModeOffline AccessDigital SignaturesSignature CaptureGPS Job Location ConfirmationLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentDigital FormsProduce PDF forms, certificates & reportsImage And Video Upload For Problem Solving

AI & Automation5features

AI Enabled InvoicingAI EstimatingAI Invoice ProcessingAI Knowledge BaseAI Insights

Accounting Integration4features

Bill And Pay Rate ManagementAccounting IntegrationAccounting IntegrationsAutomated PayrollAuto Payroll TimesheetsAutomatic Mapping of QBO and Xero Clients with Grow and Payments

Estimating & Quoting3features

Quoting & EstimatesQuoting & InvoicingMulti-Tier Proposal GenerationProposal Management

Fleet & GPS Management3features

GPS TrackingTrack My ArrivalIntegrated Address Mapping With DirectionsGIS RoutingAuto Routing

Inventory Management3features

Inventory ManagementStock LevelsBarcode ScanningBarcode ScanningPurchase Order and Procurement

Reporting & Analytics2features

ReportingSmart Report HelperCentralized Dashboard

Equipment & Asset Management2features

Asset ManagementCatalogue & service client assetsCatalogue And Service Client Assets

Integrations 15 across 8 categories

Data & Automation 4
Wink Reports
Workato
Zapier

Zapier

n8n

n8n

Accounting 3
MYOB

MYOB

QuickBooks Online

QuickBooks Online

Xero

Xero

Productivity 3
Apple CarPlay
Google Calendar

Google Calendar

Microsoft 365

Office 365

Payment Processing 1
Stripe

Stripe

Communication 1
Outlook

Microsoft Outlook

Field Service 1
ServiceM8
Marketing 1
Mailchimp

MailChimp

HR & Payroll 1
Deputy

Pricing

Model
Per Job
Starting at
Free
Notes
Free for up to 15 jobs/mo. Lite $29/mo (50 jobs), Starter $79/mo (150 jobs), Growing $149/mo (500 jobs), Premium $349/mo (unlimited). Per-job pricing model.

Related Products 10 across 1 category