mHelpDesk
by mHelpDesk
Field service made easy
Highlights
Capabilities
Media
www.mhelpdesk.com
About This Product
Web and mobile field service management for small HVAC businesses with 1-20 technicians. Supports both QuickBooks Desktop and Online, which many competitors lack. Recurring Jobs feature automates repeat HVAC maintenance scheduling. Real-time en-route customer notifications. Plans from $99/month.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- No
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
AI Approach
AI-Enhanced
AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.
FSH Score Breakdown
Ease of Use 6.5
Features 5.5
Support 5.0
Value 5.0
Integrations 7.5
AI Capabilities 5.0
Customer Reviews
Features
20 features confirmed across
8categories· Showing confirmed capabilities only
Scheduling & Dispatch6features
SchedulingScheduling & DispatchWork OrdersWorkflow ManagementDispatchingText Message DispatchingOnline BookingOnline BookingAuto Dispatch To Alternate ProvidersAutomated Booking Triggers
Platform & Customization4features
Custom FieldsCustom FormsScheduling And Dispatch IntegrationAttach Manual J and Design Reports to ServiceTitan Customer RecordsSelective Sync
Mobile & Field Tools3features
Offline ModeOffline AccessDigital SignaturesElectronic SignaturesDigital Field Data Capture with Date, Time, and Username Stamps
CRM & Sales3features
Lead ManagementLead ManagementAI Lead AssignmentAutomated Customer Touchpoints
Fleet & GPS Management1feature
GPS TrackingGPS Tracking
Inventory Management1feature
Inventory ManagementInventory Tracking
Technician Management1feature
Internal Employee CommunicationStaff Communication
AI & Automation1feature
AI Estimates
Integrations 5 across 3 categories
Accounting 2
QuickBooks Desktop Native
QuickBooks Online Native
Productivity 2
Google Calendar
Google Calendar
Google Maps
Marketing 1
Angi
HomeAdvisor
Pricing
- Model
- Subscription
- Starting at
- $55/mo
- Notes
- Basic plan ~$55/user/mo (annual). Advanced ~$75/user/mo, Pro ~$95/user/mo. No free plan.
Related Products 7 across 1 category
Alternatives & Competitors
Housecall Pro Service Plans Good
Housecall Pro Partial match
FieldBoss Good
FieldBoss Inc. (Resco) Partial match
Clarro Good
Clarro Partial match
SAMPro Good
SAMPro Software (Jonas Software) Partial match
SAMPro Enterprise Good
Data-Basics Partial match
Aptora Total Office Manager Good
Aptora Corporation Partial match
SAWIN Pro Good
SAWIN Service Automation Partial match