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SAWIN Pro

by SAWIN Service Automation

Last updated Mar 29, 2026 · 1 revision

Veteran HVAC-first FSM platform with both cloud/SaaS and client/server deployment options, rare among modern FSM tools.

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About This Product

25+ year legacy FSM platform specifically targeting HVAC, plumbing, telecom, and maintenance contractors. Offers scheduling, dispatching, invoicing, payroll management, and comprehensive reporting. User satisfaction rating 87% on SelectHub across 25 reviews. Notable for flexible hybrid deployment when most competitors are cloud-only.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data export available on request

"receive your personal information in a useable electronic format and transmit it to a third party (right to data portability)"
Confidence: high Source

Data deletion honored on request

"You may contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information, which requests we will do our best to honor subject to any legal and contractual obligations."
Confidence: high Source

Primary policy document: https://sawinpro.com/privacy-policy

FSH Score Breakdown

Ease of Use
5.0
Features
6.4
Support
5.0
Value
4.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

43 features confirmed across 13categories· Showing confirmed capabilities only

Scheduling & Dispatch5features

DispatchingDispatchingSchedulingSchedulingWork OrdersCompleting service callsOnline BookingCall BookingScheduling Optimization

Mobile & Field Tools5features

Digital SignaturesContactless eSign solutionsTechnician Mobile AppImage Tagging And Job GalleryDigital FormsProof of DeliveryLink Notes And Photos To Customers, Sites, Work Orders, Or Equipment

Accounting Integration5features

Job CostingJob CostingAutomated PayrollPayrollAccounting IntegrationGeneral LedgerAccounts PayableAccounts PayableAccounts ReceivableAccounts Receivable

Platform & Customization5features

Third-Party IntegrationPhone System IntegrationDocument ManagementDrag And Drop Form BuilderScheduling And Dispatch IntegrationCustom BrandingCustomer Experience

Customer Communication4features

Client PortalCustomer Web PortalNotificationsAppointment RemindersSMS MessagingCall RecordingVoice Note Recording

CRM & Sales4features

CRMCustomer ManagementMaintenance Agreement ManagerMembershipsAutomated Customer Touchpoints And SequencesInteraction History

Invoicing & Payments3features

InvoicingDigital invoicingPayment ProcessingCredit Card ProcessingPrice BookPricebook

Fleet & GPS Management3features

GPS TrackingGPS Fleet TrackingDriver Behavior MonitoringGIS RoutingCommercial Truck Navigation

Technician Management3features

Call Monitoring & CoachingCall recordingTime TrackingTime SheetsChecklistsChecklist completion

Inventory Management2features

Inventory ManagementInventory TrackingBarcode ScanningBarcode Scanning

Equipment & Asset Management2features

Refrigerant Charge And Service History TrackingAsset ManagementEquipment history view

Estimating & Quoting1feature

Quoting & EstimatesAdd Parts to Quote

Reporting & Analytics1feature

ReportingReporting

Integrations 15 across 5 categories

GPS & Fleet 7
FleetBoss
Fleetmatics
Nextraq
Rastrac
Teletrac Navman
Telogis
Verizon Connect
Accounting 3
QuickBooks Online

QuickBooks

SAWIN Professional Enterprise ERP
Sage Intacct
Productivity 3
Microsoft Excel

Microsoft Excel

Microsoft Word
Schedule Engine
Communication 1
Outlook
Field Service 1
Trimble

Pricing

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