Trains AI models on your data
"this use of information might involve the use of statistical analysis, benchmarking and forecasting services, predictive analysis and artificial intelligence/machine learning."
Confidence: high
Source
Sage Field Operations
by Sage Group
Last updated Mar 29, 2026 · 1 revision
Cloud-based field service management for HVAC, plumbing, electrical, and specialty contractors with Sage ERP integration
Highlights
Capabilities
Trust
Media
www.sage.com
About This Product
Sage Field Operations is a purpose-built FSM solution for specialty contractors with service technicians, including HVAC, MEP, refrigeration, fire protection, and electrical companies. It connects field technicians and office staff with real-time job data, integrates natively with Sage 300 CRE, Sage Intacct, and Sage 100, and supports service agreement management, inventory, and compliance. Strong Canadian presence.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- No
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Shares data with third parties
"third parties for marketing purposes, e.g. our partners and other third parties with whom we work and whose products or services we think will interest you in the operation of your business activities."
Confidence: high
Source
Data export available on request
"the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, when technically feasible (“data portability”)"
Confidence: high
Source
Data deletion honored on request
"the right to have your information rectified or erased or place restrictions on processing your information"
Confidence: high
Source
Primary policy document: https://www.sage.com/en-us/legal/privacy/
FSH Score Breakdown
Ease of Use 6.5
Features 6.1
Support 5.0
Value 4.0
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
54 features confirmed across
14categories· Showing confirmed capabilities only
Scheduling & Dispatch11features
SchedulingschedulingWork Orderswork order managementAssignment ManagementCreate and Schedule Work OrdersCustom Work Order ManagementDaily Schedule VisibilityJob History AccessJob Travel and Service Time Tracking
Show 3 more
Real Time Job Tracking with Maps and PhotosReal-Time Synchronization of Work OrdersRFI And Submittal Management
Platform & Customization8features
Back Office Data SyncReal-time data synchronizationNear Real-Time Access to Critical InformationRead And Edit Form SeparationRead and Edit form separationReal-Time Sync of Field Data and Financial DataScheduling, Dispatch, And Project Management IntegrationService managementTeam CollaborationCustom FieldsCustomizable forms and checklistsAutomatic Routing of Field Content to Office Workflows
Mobile & Field Tools7features
Field CollaborationField Data SynchronizationImage Capture And TaggingLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentAI Photo Analysison-site photo captureAuto Data EntryGeo-Located Photo Capture of Installed Equipment
Reporting & Analytics6features
AnalyticsBusiness intelligence and forecastingReporting360-degree job visibilityDaily Field ReportsDaily field reportsRevenue and Backlog ForecastingReporting Forecastinglabor resource forecastingHistorical Data Access
Technician Management6features
Internal Employee Communicationfield-to-office communicationTime Trackingtime trackingChecklists, Photos, and Forms for Job CompletionIn-App Clock In/OutTeam ManagementChecklistsDigital forms and checklists
Inventory Management3features
Inventory ManagementInventory managementParts And Materials PurchasingReal Time Product Availability and Specs Lookup
CRM & Sales3features
CRMMaintenance Agreement ManagerService agreement managementLead Management
Invoicing & Payments2features
InvoicingInvoicingPayment ProcessingMobile invoicing and payment processing
Estimating & Quoting2features
Quoting & EstimatesEstimatingLabor and Material Cost Calculation
Customer Communication2features
Community ForumIn-App Messaging and Photo Sharing
Fleet & GPS Management1feature
GPS TrackingGPS Tracking
Equipment & Asset Management1feature
Equipment Maintenance Tracking
Accounting Integration1feature
Job Costing
Compliance & Safety1feature
QC and Safety Issue Tracking
Integrations 4 across 2 categories
Accounting 3
Sage
Sage 300 CRE
Sage 300 Construction and Real Estate
Sage Intacct
Sage Intacct Construction
Field Service 1
BuildOps
BuildOps
Pricing
- Model
- Custom
- Starting at
- Contact for pricing
- Notes
- Sage Field Operations does not publish pricing. Requires contacting Sage directly or a Sage partner for a custom quote based on business needs. No free trial advertised publicly. Formerly known as Sage Service Operations.
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