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ServiceWorks

by ServiceWorks

Last updated Mar 29, 2026 · 1 revision

All-in-one HVAC and appliance repair software with inventory tracking, GPS, flat-rate pricing, and point-of-sale.

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About This Product

ServiceWorks is a cloud-based field service management platform for HVAC, appliance repair, and home service businesses. It combines estimates, job scheduling, tech dispatching, inventory management, flat-rate pricing, point-of-sale, accounting integration, and real-time GPS tracking in a single platform. The drag-and-drop calendar enables easy scheduling and reassignment, and each subscription includes tailored onboarding and unlimited support.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
6.0
Features
4.6
Support
6.5
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

22 features confirmed across 10categories· Showing confirmed capabilities only

Platform & Customization4features

Import from Access, Excel, or Delimited FilesScheduling And Dispatch IntegrationJob scheduling and dispatchingRole-Based Access ControlRolesMulti-LocationLocation

Scheduling & Dispatch3features

DispatchingDispatchSchedulingCalendarWork Ordersjob creation

Inventory Management3features

Barcode CreationPurchase Orderspart orderingPart Ordering

CRM & Sales3features

CRMcustomer historyAutomated Customer TouchpointsAutomated Customer Touchpoints And Sequences

Invoicing & Payments2features

InvoicingInvoicingPoint of Sale (POS) System

Fleet & GPS Management2features

GPS TrackingmapsDriver Behavior MonitoringBehavior Monitoring

Reporting & Analytics2features

AnalyticsAnalyticsReportingReports

Estimating & Quoting1feature

Quoting & Estimatesestimates

Equipment & Asset Management1feature

Refrigerant Charge And Service History Tracking

Compliance & Safety1feature

Warranty Claims

Integrations 14 across 8 categories

Payment Processing 3
Authorize.net

Authorize.Net

Square

Square

Stripe

Stripe

Industry-Specific 3
Encompass
First American Home Warranty
Marcone
Accounting 2
QuickBooks Desktop

QuickBooks Desktop

QuickBooks Online

QuickBooks Online

Field Service 2
ServiceBench
ServicePower
Marketing 1
Mailchimp

Mailchimp

Productivity 1
Google Maps

Google Maps

eCommerce 1
Shopify

Shopify

Data & Automation 1
Zapier

Zapier

Pricing

Model
Subscription
Starting at
$79/mo
Notes
Starts at $79/mo (annual, includes 10 users). Custom pricing available for scaling. Free trial available. Significantly below industry average of $97/user/mo for FSM software.
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