ServiceWorks

Name: ServiceWorks
Price: 79 USD
Author: ServiceWorks

by ServiceWorks

Last updated Mar 29, 2026 · 1 revision

All-in-one HVAC and appliance repair software with inventory tracking, GPS, flat-rate pricing, and point-of-sale.

5.3 Good See breakdown →

Highlights

37 Features 14 Integrations

Capabilities

Subscription Free Trial Mobile App

Buy from ServiceWorks Visit website

Media

service.works

About This Product

ServiceWorks is a cloud-based field service management platform for HVAC, appliance repair, and home service businesses. It combines estimates, job scheduling, tech dispatching, inventory management, flat-rate pricing, point-of-sale, accounting integration, and real-time GPS tracking in a single platform. The drag-and-drop calendar enables easy scheduling and reassignment, and each subscription includes tailored onboarding and unlimited support.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Available
Free trial: Yes
Free tier: No
Public API: Yes
Deployment: Cloud

FSH Score Breakdown

Ease of Use

5.0

Features

7.0

Support

5.0

Value

5.5

Integrations

8.0

AI Capabilities

1.5

Customer Reviews

Features

37 features confirmed across 14categories· Showing confirmed capabilities only

Invoicing & Payments5features

InvoicingBilling and invoicingPayment ProcessingIntegrated payment processingPoint of Sale (POS) SystemPoint of Sale (POS)Price BookCost databasePoint of SalePoint-of-sale (POS)

Inventory Management5features

Inventory ManagementInventory managementMulti-Warehouse Inventory TrackingMulti Location Inventory ManagementPurchase OrdersPurchase order managementMaterial Order, Release and Tracking for Delivery or Pick Up at a Local BranchParts ReceivingBarcode Creation

CRM & Sales5features

CRMCRMMaintenance Agreement ManagerPreventive Maintenance Agreement ManagementAutomated Customer Touchpoints And SequencesCustomer feedbackAutomated Customer TouchpointsCustomer communication automation (email, SMS, robo calls)Centralized Customer InformationCustomer Information and History (CRM)

Platform & Customization5features

Custom FieldsCustom FormsData ImportData ImportScheduling And Dispatch IntegrationJob scheduling and dispatchingImport and Export DataData import and migrationImport from Access, Excel, or Delimited Files

Customer Communication3features

SMS MessagingText MessagingNotificationsCustomer Communication AutomationIn-App, Email, and SMS AlertsCommunication automation (Email, SMS, Robo Call)

Accounting Integration3features

Job CostingJob CostingAccounting IntegrationAccounting integrationMinutes Time Entry For PayrollTime Tracking for Payroll

Scheduling & Dispatch2features

DispatchingDispatchingSchedulingField Service Scheduling

Estimating & Quoting2features

Quoting & EstimatesEstimatesMulti-Tier Proposal GenerationMulti Option Quoting

Equipment & Asset Management2features

Refrigerant Charge And Service History TrackingService History TrackingAsset ManagementEmployee database

Fleet & GPS Management1feature

GIS RoutingRoute Optimization

Reporting & Analytics1feature

ReportingReal-Time Reporting

Mobile & Field Tools1feature

Link Notes And Photos To Customers, Sites, Work Orders, Or EquipmentPhoto Upload from Field

Technician Management1feature

Internal Employee CommunicationInternal Messaging

AI & Automation1feature

AI InsightsAI-driven insights

Integrations 14 across 8 categories

Payment Processing 3

Authorize.net

Authorize.Net

Square

Stripe

Industry-Specific 3

Encompass

First American Home Warranty

Marcone

Accounting 2

QuickBooks Desktop

QuickBooks Online

Field Service 2

ServiceBench

ServicePower

Marketing 1

Mailchimp

Productivity 1

Google Maps

eCommerce 1

Shopify

Data & Automation 1

Zapier

Pricing

Model: Subscription
Starting at: $79/mo
Notes: Starts at $79/mo (annual, includes 10 users). Custom pricing available for scaling. Free trial available. Significantly below industry average of $97/user/mo for FSM software.