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simPRO

by simPRO Software

Powerful job management for trade contractors

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About This Product

Cloud-based field service and project management for commercial HVAC contractors with 10-200+ employees. Strongest project management in FSM with multi-stage progress billing, variation tracking, and cost-to-complete reporting. Founded 2002 in Brisbane, Australia. Acquired by EverCommerce.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

AI Approach

AI-Enhanced

AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.

FSH Score Breakdown

Ease of Use
5.0
Features
7.5
Support
5.0
Value
5.0
Integrations
8.0
AI Capabilities
5.0

Customer Reviews

Features

117 features confirmed across 16categories· Showing confirmed capabilities only

Platform & Customization18features

Custom FieldsCustomizable FormsDocument ManagementFile StorageProfessional ServicesProfessional ServicesThird-Party IntegrationData FeedCustom API AccessAPI AccessImport from Access, Excel, or Delimited FilesReal-Time Sync of Field Data and Financial DataMulti-Company ManagementMulti-Site Operations
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Multi-LocationMulti-Site OperationsCustom BrandingCustomizable quotes with brandingHelp CenterCommercial WorkflowsCommercial WorkflowsMobile Only LicenseRole-Based Access ControlEmployee managementIdeas ManagementImplementation ConsultingMixed Service and Project WorkflowsSingle Sign-OnOAuth2 authentication

Reporting & Analytics14features

AnalyticsReal-Time DataReportingReporting & StatisticsAutomated Dashboards and System Status ReportsAutomated and scheduled reportingCustomer Profitability AnalysisCustomer profitability analysisJob Productivity and WIP ReportingProfit and Loss by Job reportingAI Driven Forecasting and Cost to Complete ReportingBenchmarking ReportsBI Tool Integration (Crystal, Tableau, Power BI)
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Customer Profitability TrackingCustomer Reports with PPM TrackingJob Type and Margin Performance TrackingPayments Reporting with Payment Method TrackingCS AnalyticsCustomer service analytics reportsJob Productivity and Labor TrackingJob productivity and labor tracking

Invoicing & Payments12features

InvoicingInvoicing and paymentsPayment ProcessingPayment Collection in the FieldInvoice TrackingPayment method tracking per invoicePrice BookVendor pricing comparisonsAutomated Progressive BillingMobile Payment Terminal IntegrationRecurring InvoicingMilestone Or Percentage BillingProgressive invoicing for projects
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Pricing And CommissionsAI CollectionsInvoice ReconciliationMilestone Tracking

Scheduling & Dispatch10features

Work OrdersWork Order ManagementDispatchingDispatchingSchedulingCreate new time blocks for quotes, jobs and activitiesProject ManagementProject WorkflowsRecurring Job SchedulingRecurring job schedulingGantt ChartsProject Management with Gantt ChartsJob Details Notes and AttachmentsJob details and attachmentsMinute-Level Scheduling TrackingScheduling to the Minute
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Daily Field ManagementIndividual Notifications Per Scheduled Event

Technician Management8features

Time TrackingOnline Time ClockRecruiting & StaffingEmployee managementSubcontractor ManagementContractor managementAutomated Work SummariesJob summariesGuided Onboarding and ComplianceLicense ManagementContractor licensing trackingOnboardingEmployee managementSafety Documentation ManagementSafety management

CRM & Sales8features

CRMContact DatabaseContract and License TrackingContractor licensing trackingContract ManagementContract ManagementLead ManagementLead managementMaintenance Agreement ManagerService AgreementsSales AutomationAutomated processesAI Assisted MarketingCustomer and Site Data Management

Estimating & Quoting7features

Quoting & EstimatesQuotes/EstimatesDigital TakeoffTakeoffsEstimates with Online ApprovalsMobile EstimatesAdd Materials & Labor in MobileMobile Estimate Creation and Customer PaymentsMulti-Tier Proposal GenerationUnified Materials Pricing and Labor Rates Screen

Mobile & Field Tools7features

Offline ModeOffline Mobile FunctionalityDigital FormsDigital FormsDigital SignaturesElectronic SignatureTechnician Mobile AppField Mobile AppField Note and Attachment ManagementLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentField notes and attachmentsReal Time Mobile Alerts

Inventory Management6features

Inventory ManagementInventory ManagementPurchase OrdersPurchase OrdersSupplier Catalog IntegrationWholesaler integration for catalogs and invoicingVendor TrackingVendor managementPart OrderingParts assignment from mobileReal Time Inventory and Pricing

AI & Automation6features

AI SupportAI-powered toolsAutomation RulesData AutomationAI Automation for SchedulingAI Powered Marketing Automation for Customer EngagementAI Powered Scheduling and DispatchData Feed Automation

Customer Communication5features

Client PortalCustomer portal for paymentsNotificationsNotifications and alertsSMS MessagingSMSCustomer Support24/6 Live Customer SupportIn-App, Email, and SMS Alerts

Equipment & Asset Management4features

Equipment TrackingAsset TrackingAsset ManagementAsset ManagementRefrigerant Charge And Service History TrackingEquipment Maintenance Tracking

Accounting Integration4features

Job CostingJob Cost TrackingAccounting IntegrationAccounting IntegrationCash Flow ManagementCash flow managementBudgetingCash flow management

Fleet & GPS Management3features

GPS TrackingSimtrac GPS Fleet trackingGIS RoutingHigh accuracy GPS navigationDriver Hours of Service (HOS) TrackingDrive time tracking

Compliance & Safety3features

Audits And CompliancePre and post-audits for enhanced safetyCode Enforcement TrackingCompliance managementSafety ManagementCompliance and safety management

Training & Education2features

Contractor Training and Support IncludedIn-App Guidance and Tutorials

Integrations 38 across 10 categories

Accounting 9
Access Dimensions
Acumatica
Avalara
MYOB

MYOB

NetSuite

NetSuite

QuickBooks Online

Quickbooks

Sage

Sage

Sage Intacct

Sage Intacct

Xero

Xero

Industry-Specific 6
4Cabling
Airefrig
Autamigo
BGIS
BGW Technologies
SPARX
Communication 5
Aircall

Aircall

Gmail

Gmail

Outlook

Outlook

PineVox
Supportiyo
Data & Automation 4
Microsoft Power BI

Power BI

Syncezy
Zapier

Zapier

zzBots
CRM 3
HubSpot

Hubspot

Microsoft Dynamics 365

Dynamics 365

Podium

Podium

eCommerce 3
ADI Global Distribution

ADI

Active Electrical Suppliers
Advance Electrical

Advance Electrical

Payment Processing 2
Square

Square

Stripe

Stripe

Field Service 2
Arkturus
Pylon
Marketing 2
BetterBunch
Mailchimp

Mailchimp

Productivity 2
Asana

Asana

Google Sheets

Google Sheets

Pricing

Model
Subscription
Starting at
$30/mo
Notes
From ~$30/user/mo; custom pricing based on team size and add-ons. Contact for quote. Enterprise FSM for HVAC, electrical, plumbing.

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