FieldEdge vs ServiceTitan
Side-by-side comparison of features, pricing, and FSH scores
| Feature | FieldEdge | ServiceTitan |
|---|---|---|
| Pricing | ||
| Pricing Model | Quote Only | Per User |
| Starting Price | Contact for pricing | From $245/mo |
| Free Trial | ||
| Free Tier | ||
| FSH Score | ||
| Overall | 5.8 | 6.5 |
| Ease of Use | 6.0 | 6.0 |
| Features | 7.1 | 8.0 |
| Support | 5.0 | 5.0 |
| Value | 4.0 | 5.5 |
| Integrations | 8.0 | 8.0 |
| Category Strength | ||
| Field Service Management (FSM) | 83 | 100 |
| Maintenance Agreement & Service Contract Management | N/A | 100 |
| Capabilities | ||
| API Access | ||
| Mobile App | ||
| Deployment | cloud | cloud |
Taxonomy Comparison 43 differentiators found
Canonical features and integrations compared across 435 features and 63 integrations.
FieldEdge 73 of 435 compared features (17%)
ServiceTitan 160 of 435 compared features (37%)
Show all features
| Feature | FieldEdge | ServiceTitan |
|---|---|---|
| Technician Management 7 diff | ||
| AC Fault Simulator | ||
| AI Logbook | ||
| AI Supervisor Assist | ||
| Agent Scorecards | ||
| Applicant Tracking System | ||
| Apprenticeship Tracking | ||
| Associate Availability and Utilization Tracking | ||
| Automated Quality Assurance | ||
| Benefits Administration | ||
| Call Monitoring & Coaching | ||
| Certification Management | ||
| Contractor Vetting | ||
| DTC Code Lookup | · | |
| Electrical Measurement Tracking | ||
| Employee Rewards & Recognition | ||
| Error Code And SOP Library | ||
| Face Recognition | ||
| GPS Check-ins | ||
| Geofenced Photo Verification | ||
| Headcount Planning | ||
| In-App Clock In/Out | ||
| Inspection Management | ||
| Internal Employee Communication | ||
| Job Site Credentials Management | ||
| Kiosk Time Clock | ||
| License Management | ||
| Live Streaming | ||
| Live Video Support | ||
| Real-Time Schedule and Staffing Monitoring | ||
| Ride Along Tracking | ||
| Subcontractor Management | ||
| Team Management | ||
| Technician Coaching | ||
| Technician Skill Tracking | ||
| Time Off Management | ||
| Training Courses | ||
| Workers Compensation Management | ||
| Time Tracking | ||
| Commission Tracking | ||
| Checklists | ||
| Onboarding | ||
| Platform & Customization 7 diff | ||
| AI Template Builder | ||
| Approval Management | ||
| Audit Trail | ||
| Back Office Data Sync | ||
| Browser Extensions | ||
| CMMS FSM ERP and Planning System Interoperability | ||
| Commercial Workflows | · | |
| Contract and Form Customization | ||
| Custom API Access | ||
| Custom Templates | ||
| Data Export | ||
| Data Import | ||
| Departments And Permissions | ||
| Desktop App | ||
| Developer Portal | ||
| Document Management | ||
| Field Data Integration | ||
| Health Impact API | ||
| Incentives API | ||
| Kanban View | ||
| Multi-Company Management | ||
| Multi-Language Support | ||
| Passcode Management | ||
| Real-Time System Synchronization | ||
| Redline Document Tracking | ||
| Role-Based Access Control | ||
| Scheduling And Dispatch Integration | ||
| Third-Party Integration | ||
| UI Embedding | ||
| Unit Conversion | ||
| Zip Code Database | ||
| hpXML Support | ||
| Single Sign-On | ||
| Custom Fields | ||
| Multi-Location | ||
| Custom Branding | ||
| Accounting Integration 6 diff | ||
| Job Costing | ||
| AI Bill Scanning | ||
| Accounting Integration | ||
| Accounts Payable | ||
| Accounts Receivable | ||
| Automated Payroll | ||
| Budgeting | ||
| Burden Rate And Margin Calculation | ||
| CapEx Planning | ||
| Certified Payroll | ||
| Co-op Fund Management | ||
| Corporate Card Management | ||
| Deferred Revenue Handling | ||
| Per Diem Management | ||
| Tax Filing | ||
| Union Reporting | ||
| Customer Communication 5 diff | ||
| AI Chat Receptionist | ||
| AI Concierge | ||
| AI Receptionist | ||
| Auto Dialer | ||
| Automated Outbound Calling Campaigns and Voicemails | ||
| Business Hours Configuration | ||
| Call Flow Automation | ||
| Call Routing | ||
| Client Portal | ||
| Community App | ||
| Community Forum | ||
| Email Integration | ||
| Explicit Opt-In For Marketing Texts | ||
| Fax | ||
| Individual Voicemail Inboxes | ||
| Missed Call Text Back | ||
| Team Messaging | ||
| Video Conferencing | ||
| VoIP Phone System | ||
| Call Recording | ||
| SMS Messaging | ||
| Notifications | ||
| AI & Automation 5 diff | ||
| AI Agent Builder | ||
| AI Calling | ||
| AI Curated Building Permit Records | ||
| AI Driven Workflows with Templates | ||
| AI Email Assistant | ||
| AI Enabled Invoicing | ||
| AI Feedback Analysis | ||
| AI Field Auto-Fill | ||
| AI Powered Matching Algorithm | ||
| AI Powered Sales Recommendations | ||
| AI Transcription | ||
| Anomaly Detection | ||
| Call Summarization | ||
| Configurable Workflows | ||
| Person Detection | ||
| Real-Time Sentiment and Topic Trend Insights | ||
| Sentiment Analysis | ||
| AI Support | ||
| Automation Rules | ||
| AI Review Responses | ||
| Equipment & Asset Management 3 diff | ||
| Equipment Tracking | ||
| AHRI Database Integration | ||
| AHRI Matchups | ||
| AHRI Search | ||
| Air Quality Monitoring | ||
| BAS Automation | ||
| Battery Monitoring | ||
| Chiller Evaluation | ||
| Dataplate Analysis | ||
| Demand Control | ||
| Demand Response | ||
| Dynamic Load Shaping | ||
| EV Charging Integration | ||
| Energy Management System | ||
| Equipment Recall Tracking | ||
| Event Setback Management | ||
| Findings | ||
| HVAC Zoning Management | ||
| Lighting Automation | ||
| Live Monitoring | ||
| Long-Term Environmental Measurement | ||
| Microgrid Monitoring | ||
| Modular Sensor Integration | ||
| NREL Database Integration | ||
| O2 Sensor Life Monitoring | ||
| Oil Capacity Tracking | ||
| Outage Monitoring | ||
| Parts Cross Reference | ||
| Power Distribution Management | ||
| Power Management | ||
| Predictive Maintenance | ||
| Product Registration | ||
| Radar Sensing Integration | ||
| Sensor Replacement Tracking | ||
| Submetering | ||
| VAV Grouping | ||
| VOC Sensor Integration | ||
| Water Treatment Management | ||
| Wiring Diagrams | ||
| Asset Management | ||
| Remote Diagnostics | ||
| Alerts | ||
| Remote Monitoring | ||
| Equipment Selection | ||
| CRM & Sales 3 diff | ||
| CRM | ||
| AI Lead Screening | ||
| Ad Performance And ROAS Tracking | ||
| Automated Customer Touchpoints | ||
| Automated Customer Touchpoints And Sequences | ||
| Automated Email Marketing for Renewals | ||
| Automated Review Requests | ||
| Automatic Customer Membership Status Recognition | ||
| Centralized Marketing Hub | ||
| Contract Management | ||
| Contract Tracking | ||
| Customer Concern Tracking | ||
| Customer Loyalty Program | ||
| Customer Referral Platform | ||
| Customizable Membership Management | ||
| Dealer Locator | ||
| Embeddable Calculators | ||
| Google Business Profile Management | ||
| Incentive Search | ||
| Integrated Marketing Campaigns | ||
| Interaction History | ||
| Maintenance Agreement Manager | ||
| Marketing and Lead Generation | ||
| Membership Add-Ons | ||
| Membership Programs | ||
| Membership Renewal Management | ||
| Membership Tiers | ||
| SMS and Email Marketing | ||
| Zip Code Search | ||
| Lead Management | ||
| Sales Automation | ||
| Marketing Tools | ||
| Scheduling & Dispatch 2 diff | ||
| Scheduling | ||
| Dispatching | ||
| Work Orders | ||
| Adaptive Capacity Management | ||
| Auto Assign Jobs | ||
| Calendar Board | ||
| Department Based Job Views | ||
| Email & Calendar Sync | ||
| Email to Job Conversion | ||
| Emergency Response Management | ||
| Gantt Charts | ||
| Map Based Scheduling | ||
| Real-Time Synchronization of Work Orders | ||
| Recurring Job Scheduling | ||
| Scheduling Optimization | ||
| Smart Job Matching by Location, Skill, and Availability | ||
| Weather Data Integration | ||
| Online Booking | ||
| Project Management | ||
| Estimating & Quoting 2 diff | ||
| Quoting & Estimates | ||
| 60,000+ Item Database Updated Weekly | ||
| Adjustable Pricing Factors | ||
| Assembly Builder | ||
| AutoCAD Generation | ||
| Built-in Database of Price Estimates for HVAC Components and Services | ||
| Change Orders | ||
| Customizable Job Templates | ||
| Dynamic Material Cost Updates and Revised Pricing | ||
| Dynamic Presentation Builder | ||
| Labor and Material Cost Calculation | ||
| Multi-Tier Proposal Generation | ||
| Proposal Management | ||
| Sheet Metal Design | ||
| Specification Editor | ||
| System Design | ||
| Mobile Estimates | ||
| Digital Takeoff | ||
| Reporting & Analytics 2 diff | ||
| Reporting | ||
| Analytics | ||
| AI Powered Call Tracking and Analytics | ||
| Automated Dashboards and System Status Reports | ||
| Breadcrumb Tracking | ||
| Business Evaluator | ||
| Business Vitals Scoring | ||
| Call Insights | ||
| Call Tracking | ||
| Contract Performance Reporting | ||
| Customizable Data Views and Filtering | ||
| Data Warehousing | ||
| Departmentalized Performance Tracking | ||
| Design Your Own Reports | ||
| Dynamic Dashboard | ||
| Economic Analysis | ||
| Efficiency Yield Tracking | ||
| Energy Rate Analysis | ||
| Goal Tracking | ||
| Job Type and Margin Performance Tracking | ||
| KPI Dashboards | ||
| MIRR Calculation | ||
| Measured Savings Support | ||
| Membership Reporting | ||
| Net Promoter Score (NPS) Tracking | ||
| Pdf And Excel Report Generation | ||
| Real Time Marketing ROI Dashboards | ||
| Real Time Performance Monitoring | ||
| Reporting Forecasting | ||
| Revenue and Trend Tracking | ||
| Inventory Management 1 diff | ||
| Inventory Management | ||
| Materials Assessment | ||
| Parts And Materials Purchasing | ||
| Parts Database | ||
| Supplier Catalog Integration | ||
| Vendor Tracking | ||
| Barcode Scanning | ||
| Purchase Orders | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Payment Processing | ||
| AHRI Rebate Tracking | ||
| Auto Apply Pricing | ||
| Auto Calculate Taxes And Fees | ||
| Backcharge Management | ||
| Consumer Financing | ||
| Customizable Flat Rate Price Books Creation | ||
| Customizable Flat Rate Pricing Columns and Task Groups | ||
| Memberships and Subscriptions with Automated Billing | ||
| Milestone Or Percentage Billing | ||
| Multi-Currency Support | ||
| Pricebook With Images | ||
| Quoting And Invoicing | ||
| Recurring Revenue Management | ||
| Price Book | ||
| Fleet & GPS Management | ||
| GPS Tracking | ||
| Dashcam Integration | ||
| Driver Behavior Monitoring | ||
| Driver Vehicle Inspection Report | ||
| Electronic Logging Device Integration | ||
| GIS Routing | ||
| IFTA Reporting | ||
| Route Replay | ||
| Vehicle Maintenance Tracking | ||
| Geofencing | ||
| Mileage Tracking | ||
| Mobile & Field Tools | ||
| AI Photo Analysis | ||
| AR Virtual Installations | ||
| AR Visualization | ||
| Auto Data Entry | ||
| Bluetooth Printing | ||
| Bluetooth Probe Integration | ||
| Digital Forms | ||
| Digital Scale Integration | ||
| Digital Signatures | ||
| Field Sketching | ||
| Gated Work Sequences | ||
| Image And Video Upload For Problem Solving | ||
| Image Upload | · | |
| Job Checklists And Photos | ||
| Label Generation | ||
| LiDAR Integration | ||
| Link Notes And Photos To Customers, Sites, Work Orders, Or Equipment | ||
| Mobile Presentation Tools | ||
| NFC Tagging | ||
| Smart Lock Integration | ||
| Technician Mobile App | ||
| Thermography Analysis | ||
| Offline Mode | ||
| Compliance & Safety | ||
| A2L Refrigerant Compliance | ||
| ASHRAE 152 Compliance | ||
| ASHRAE 62 Compliance | ||
| Air Balancing | ||
| Air Density Calculator | ||
| Airflow Calculations | ||
| Block Load Calculations | ||
| Blower Door Testing | ||
| Building Code Compliance | ||
| CO2 Efficiency Calculation | ||
| Capacitor Test Calculator | ||
| Capture Hood Sizing | ||
| Carbon Monoxide Measurement | ||
| Code Enforcement Tracking | ||
| Combustion Analysis | ||
| DOE Energy Simulation | ||
| Decarbonization Tracking | ||
| Demand Controlled Ventilation Optimization | ||
| Demand Ventilation | ||
| Duct Design | ||
| Duct Traversal Measurement | ||
| EMF Testing | ||
| Equipment Weight Alerts | ||
| Evacuation Monitoring | ||
| Fire System Inspections | ||
| Flow Rate Calculator | ||
| Food Safety Compliance | ||
| Gas Pressure Measurement | ||
| HERS Rater Preparation | ||
| HIPAA Compliance | ||
| HVAC Commissioning | ||
| Heat Rise Calculator | ||
| IECC Compliance | ||
| Leak Calculation | ||
| Leak Detection Tracking | ||
| Leak Testing | ||
| Makeup Air Calculation | ||
| Manual D Duct Design | ||
| Manual N Commercial Load Calculation | ||
| NABCEP PV Installation Package | ||
| NIST Calibration Tracking | ||
| NOx Emissions Testing | ||
| PPE Compliance Scanning | ||
| PV Solar Modeling | ||
| Pearl Score Tracking | ||
| Permit Management | ||
| Pipe Design | ||
| Prevailing Wage Compliance | ||
| Prioritized Recommendations | ||
| Psychrometric Calculations | ||
| Pump Design | ||
| Refrigerant Compatibility Checker | ||
| Refrigerant Recovery Tracking | ||
| SMACNA Standards Compliance | ||
| Safety Rating Tracking | ||
| Static Pressure Measurement | ||
| TXV Tuning Calculator | ||
| Temperature Split Calculator | ||
| Title 24 Compliance | ||
| VOC Measurement | ||
| Vacuum Testing | ||
| Voltage Imbalance Calculator | ||
| Manual J Calculations | ||
| Manual S Calculations | ||
| Refrigerant Calculations | ||
| Superheat/Subcool Calc | ||
| Energy Modeling | ||
| Warranty Claims | ||
| Training & Education | ||
| Gamification Leaderboards | ||
| Simulation-Based Training | ||
| Self-Paced Online Learning | ||
| Live Instructor-Led Classes | ||
| In-Person Hands-On Lab | ||
| On-Demand Video Library | ||
| Mobile-Friendly Learning | ||
| EPA 608 Certification Prep | ||
| NATE Certification Prep | ||
| OSHA Safety Training | ||
| Journeyman/Master License Prep | ||
| A2L Refrigerant Handling (AIM Act) | ||
| Manual J/S/D Load Calculations | ||
| Building Automation & Controls | ||
| Building Code Compliance | ||
| Energy Auditing & Performance | ||
| Business Management & Operations | ||
| Sales & Customer Relations | ||
| Registered Apprenticeship Program | ||
| Job Placement Assistance | ||
| Entry-Level / No Prerequisites | ||
| Enterprise LMS Platform | ||
| White-Label / Custom Branding | ||
| YouTube Course Creation | ||
Integration Overlap
4
Shared integrations
0
Only in FieldEdge
59
Only in ServiceTitan
Shared integrations (4)
QuickBooks Desktop QuickBooks Online Sage Intacct Zapier
Unique to ServiceTitan (59)
Avalara Bench Accounting NetSuite GreenSky Turns Opportunity Manager Podium Avoca CallPoint Dialpad Nationwide Inbound ArcSite Conduit Convex FieldRoutes Sales Builder Pro ServiceChannel ServiceTitan Trakopolis ActiveProspect Angi Birdeye Broadly FreshLime Google Local Service Ads LeadsNearby Nearby Now PulseM ReviewBuzz Scorpion Thumbtack To Your Success Vital Storm Google Calendar Schedule Engine Aspire Zubie ABC Supply Ferguson Azuga ClearPath GPS Fleet Nova GPS Insight InTouch GPS One Step GPS US Fleet Venture APR Supply Co. AirAdvice Amana American Standard BDR Clopay MyDoor Lennox Nexstar Network OnCall Air Trane XOi iPermit
Frequently Asked Questions
What is the difference between FieldEdge and ServiceTitan?
FieldEdge by FieldEdge and ServiceTitan by ServiceTitan are both HVAC software solutions. They differ in pricing, features, and vendor trust practices. Use the comparison table above to see a detailed side-by-side breakdown.
Which is cheaper, FieldEdge or ServiceTitan?
Pricing varies. Check each product's page for the latest information.
Which has a better FSH Score?
FieldEdge has an FSH Score of 5.8/10 and ServiceTitan has 6.5/10.
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