Signpost
by Signpost
CRM-integrated reputation automation for local contractors: collects reviews, manages feedback, and sends targeted marketing tied to purchase history.
Highlights
Capabilities
Media
www.signpost.com
About This Product
Explicitly targets HVAC contractors with reputation management and answering service products. Combines review collection with CRM-driven customer marketing (follow-ups based on purchase history). 3.7/5 on G2 from 55 reviews — lower scores than competitors suggest the product is less polished but still actively used by small contractors. Has a dedicated 'Contractor's Corner' signup page indicating trades focus.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 8.2
Support 5.0
Value 5.5
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
47 features confirmed across
10categories· Showing confirmed capabilities only
Customer Communication14features
AI ReceptionistLive receptionistsMissed Call Text BackAutomated instant text responses to missed calls or leadsAI Chat ReceptionistLive chatChat EngagementEmail Based Skip or Pause ManagementInstant Text Message Responses To LeadsOmni-Channel InboxEmail IntegrationShared inbox
Show 6 more
Call Flow AutomationInstant lead responseVoIP Phone SystemCall transferBlacklist ManagementIntelligent Spam Call ProtectionUnified Messaging InboxNotificationsAutomated messaging
CRM & Sales12features
CRMCRM integrationAutomated Review RequestsAutomated review requestsMarketing ToolsMarketing automationAutomated Customer TouchpointsAutomated Customer Touchpoints And SequencesCampaign PlanningContact Data AccessContact Record Creation
Show 4 more
Create ContactImage And Video SharingRatings And ReviewsReview Generation and Requests
Platform & Customization5features
Custom Scripting SupportCustom scriptingAnalytics APIHTTP Basic Auth and OAuth 2.0 AuthenticationCustom TemplatesCustom text message templates24/7 Access
Scheduling & Dispatch4features
SchedulingCRM SchedulingCreate AppointmentOnline BookingAppointment SchedulingProject ManagementCampaign and promotion management
AI & Automation4features
Automation RulesText automationAI Generated Call NotesCall SummarizationAI Review ResponsesAutomated review requests triggered after project completion
Reporting & Analytics3features
AnalyticsLive Dashboard to Monitor Minute UsageReportingFull CustomizationAI Agent Usage Dashboard
Invoicing & Payments2features
Payment ProcessingPaymentsInvoicingPayment collection and tracking
Fleet & GPS Management1feature
Integrated Address Mapping With Directions
Technician Management1feature
Automated Work Summaries
Accounting Integration1feature
Batch Transaction Posting
Integrations 13 across 5 categories
Marketing 6
Angi
Angi
Facebook Native
Google Business Profile Native
Mailchimp Native
Thumbtack
Thumbtack
Yelp Native
Payment Processing 3
PayPal Native
Square Native
Stripe Native
Accounting 2
QuickBooks Desktop Native
QuickBooks Online Native
Field Service 1
JobNimbus
JobNimbus
Data & Automation 1
Zapier Zapier
Pricing
- Model
- Subscription
- Starting at
- $199/mo
- Notes
- $299/mo for 1 location, $999/mo up to 10 users. Larger plans custom-quoted. CRM and review automation for local businesses.
Related Products 12 across 2 categories
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