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Praxedo

by Praxedo

Last updated Mar 29, 2026 · 2 revisions

Highly specialized in improving first-time resolution rates for complex HVAC and commercial refrigeration specialists.

Praxedo - Field Service Management (FSM) software - logo 6.0 Good See breakdown →

Highlights

77 Features17 Integrations

Capabilities

Custom Free TrialMobile App

Trust

Data ExportData Deletion
Buy from Praxedo Visit website

Media

About This Product

Field service management platform with a focus on commercial HVAC and refrigeration operations, emphasizing first-time resolution rates. Provides field teams with technical specifications and real-time job data to resolve complex commercial cooling issues on-site. Specialized dispatching and documentation tools suit refrigeration service teams.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
No
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data export available on request

"you can request the portability of your personal data"
Confidence: high Source

Data deletion honored on request

"you can request that your personal data be corrected, updated or deleted"
Confidence: high Source

Primary policy document: https://en.praxedo.ca/privacy-policy

FSH Score Breakdown

Ease of Use
6.5
Features
7.9
Support
5.0
Value
6.0
Integrations
8.0
AI Capabilities
2.5

Customer Reviews

Features

77 features confirmed across 14categories· Showing confirmed capabilities only

Platform & Customization16features

Back Office Data SyncBusiness Process BlueprintsRole-Based Access ControlRole-based access controlAudit TrailAudit LogsCustom API AccessLow-Code Application BuilderCustom TemplatesPre-designed LayoutsDocument ManagementDocument ManagementData ExportSearch/filter
Show 8 more
Single Sign-OnSecure connection via Public or Private SSOThird-Party IntegrationReady-to-use connectorsScheduling, Dispatch, And Project Management IntegrationAI Template BuilderNear Real-Time Access to Critical InformationCustom FieldsCustomizable form design with prepopulated fieldsDesign CollaborationData ImportCalendar synchronization

Scheduling & Dispatch10features

Work OrdersWork order history accessDispatchingdispatchingSchedulingMap-based scheduling and geolocationScheduling OptimizationAssisted, algorithm-based scheduling (SmartScheduler)Job History AccessMap Based SchedulingOn-Call Technician Work Order CreationRecurring Job Scheduling
Show 2 more
Project ManagementResource allocationOnline BookingAppointment portal for self-scheduling

Mobile & Field Tools9features

Offline ModeOffline modeDigital SignaturesCustomer co-signature on mobile devicesAuto Data EntryOffline Mobile Data CollectionDigital FormsAdvanced form design with prepopulated fields and drop-down menusAI Photo VerificationImage And Video Upload For TroubleshootingAI Photo AnalysisAI-verified photo quality control
Show 1 more
Image Capture And Tagging

Technician Management6features

Time TrackingLog field tasks and track technician activity timeInspection ManagementInspection ManagementAutomated Quality AssuranceAutomated quality control with AI-verified photos for work ordersBlended Workforce ManagementLive Video SupportVideo-assistance module for work ordersDesktop Activity Tracking

Equipment & Asset Management6features

Equipment TrackingActivity TrackingAlertsAutomated alerts on work orders at risk of delayAsset ManagementAsset ManagementRemote MonitoringStatus trackingRemote Diagnosticsremote video diagnosticsRefrigerant Charge And Service History Tracking

Customer Communication5features

Video ConferencingVideo call recording and classificationClient PortalCustomer PortalAutomated Status UpdatesNotificationsReal-time notificationsIntelligent Notifications

CRM & Sales5features

CRMCRMContract ManagementContract managementLead ManagementJob ManagementMaintenance Agreement ManagerPreventive MaintenanceAutomated Customer Touchpoints

Reporting & Analytics4features

ReportingService report retrieval and consolidationAnalyticsKPI monitoring with customizable dashboardsAudit Report GenerationDesign Your Own Reports

AI & Automation4features

AI TranscriptionAI-powered video call summarizationAI Powered ETL ConnectorsAI Powered Video Call AnalysisAutomation RulesWorkflow Automation

Invoicing & Payments3features

Payment ProcessingMobile payment terminal integrationInvoicingInvoicingMobile Payment Terminal Integration

Compliance & Safety3features

Refrigerant Usage TrackingRefrigerant Recovery TrackingRefrigerant usage trackingAudits And Compliance

Fleet & GPS Management2features

GPS TrackingReal-time technician geolocationGIS RoutingRoute optimization

Inventory Management2features

Inventory ManagementPost-service stock and hours trackingBarcode ScanningBarcode Scanning

Accounting Integration2features

Job CostingJob ManagementAccounting IntegrationTime & Expense Tracking

Integrations 17 across 7 categories

Accounting 10
ACCEO Acomba
ACCEO Avantage
ACCEO Ogasys
Divalto
EBP
Infor

Infor

Microsoft Dynamics 365 Business Central
NetSuite
QuickBooks Online

QuickBooks

Sage
CRM 2
Microsoft Dynamics 365
Salesforce

Salesforce

Communication 1
One2Team
Field Service 1
IBM Maximo
Marketing 1
GoCare
GPS & Fleet 1
Geothentic
Industry-Specific 1
ViiBE

Pricing

Model
Custom
Starting at
$39
Notes
Starting at $39/user/mo. Three plans: Essential (basic scheduling/workforce), Business (route optimization, real-time monitoring), Enterprise (complex field service). Annual subscriptions save ~20%. Volume discounts for larger deployments. French-origin company (Praxedo SARL) with global presence. Used in telecom, energy, utilities, HVAC, refrigeration, plumbing.

Related Products 10 across 1 category