Data export available on request
"you can request the portability of your personal data"
Confidence: high
Source
Praxedo
by Praxedo
Last updated Mar 29, 2026 · 2 revisions
Highly specialized in improving first-time resolution rates for complex HVAC and commercial refrigeration specialists.
Highlights
Capabilities
Trust
Media
en.praxedo.ca
About This Product
Field service management platform with a focus on commercial HVAC and refrigeration operations, emphasizing first-time resolution rates. Provides field teams with technical specifications and real-time job data to resolve complex commercial cooling issues on-site. Specialized dispatching and documentation tools suit refrigeration service teams.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Data deletion honored on request
"you can request that your personal data be corrected, updated or deleted"
Confidence: high
Source
Primary policy document: https://en.praxedo.ca/privacy-policy
FSH Score Breakdown
Ease of Use 7.0
Features 7.2
Support 5.0
Value 5.5
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
67 features confirmed across
13categories· Showing confirmed capabilities only
Platform & Customization17features
Back Office Data SyncData synchronizationCustom TemplatesCustomizable platformDocument ManagementData ImportData Import/ExportDrag And Drop Form BuilderDrag & DropBusiness Process BlueprintsRole-Based Access ControlRole-based access controlSingle Sign-OnSecure connection via Public or Private SSO
Show 9 more
Third-Party IntegrationReady-to-use connectorsCode and No-Code Business LogicNo-code form configurationScheduling, Dispatch, And Project Management IntegrationAPI PlaygroundFTP data exchangeAI Template BuilderNear Real-Time Access to Critical InformationCustom FieldsCustomizable form design with prepopulated fieldsBidirectional Data ConnectionData synchronization with ERP/CRM solutionsDesign Collaboration
Mobile & Field Tools9features
Digital SignaturesCustomer co-signature on mobile devicesAuto Data EntryAutomated data captureLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentPhoto attachmentsTechnician Mobile AppMobile app for field techniciansOffline Mobile Data CollectionJob Address Management and Signature CaptureElectronic signature capture on mobile devicesAI Photo VerificationImage And Video Upload For Troubleshooting
Show 1 more
AI Photo AnalysisAI-verified photo quality control
Technician Management7features
Live Video SupportSmart video assistanceTechnician Skill TrackingTechnician performance trackingTime TrackingLog field tasks and track technician activity timeTraining CoursesReal-time data synchronizationAutomated Quality AssuranceAutomated quality control with AI-verified photos for work ordersBlended Workforce ManagementDesktop Activity Tracking
Scheduling & Dispatch5features
Job History AccessJob history accessRecurring Job SchedulingRecurring work order schedulingMap Based SchedulingOn-Call Technician Work Order CreationReal-Time Synchronization of Work OrdersReal-time work order synchronization with Salesforce
Equipment & Asset Management5features
AlertsAutomated alerts on work orders at risk of delayAsset ManagementVehicle stock trackingRemote MonitoringStatus trackingRemote Diagnosticsremote video diagnosticsRefrigerant Charge And Service History Tracking
AI & Automation5features
AI TranscriptionAI-powered video call summarizationAI Powered Scheduling and DispatchAI-powered scheduling and route optimizationAI Powered Video Call AnalysisAI-powered video call analysisAI Powered ETL ConnectorsConfigurable WorkflowsBusiness process configuration
Reporting & Analytics4features
AnalyticsKPI monitoring with customizable dashboardsAudit Report GenerationPDF and Word report generationPdf And Excel Report GenerationAutomated PDF/Word report generationDesign Your Own Reports
Invoicing & Payments3features
Payment ProcessingMobile payment terminal integrationInvoicingAutomated invoicingMobile Payment Terminal IntegrationIntegration with mobile payment terminals
Customer Communication3features
Video ConferencingVideo call recording and classificationAutomated Status UpdatesReal-time work order status updatesIntelligent Notifications
CRM & Sales3features
Contract ManagementManaging contractsAutomated Customer TouchpointsReal-time customer notifications via e-mail / SMSInteraction HistoryJob history access
Compliance & Safety3features
Refrigerant Usage TrackingRefrigerant Recovery TrackingRefrigerant usage trackingAudits And Compliance
Inventory Management2features
Inventory ManagementPost-service stock and hours trackingPurchase OrdersReal-time work order tracking
Fleet & GPS Management1feature
GIS RoutingRoute optimization
Integrations 17 across 7 categories
Accounting 10
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ACCEO Avantage
ACCEO Ogasys
Divalto
EBP
Infor
Infor
Microsoft Dynamics 365 Business Central
NetSuite
QuickBooks Online
QuickBooks
Sage
CRM 2
Microsoft Dynamics 365
Salesforce
Salesforce
Communication 1
One2Team
Field Service 1
IBM Maximo
Marketing 1
GoCare
GPS & Fleet 1
Geothentic
Industry-Specific 1
ViiBE
Pricing
- Model
- Custom
- Starting at
- $39
- Notes
- Starting at $39/user/mo. Three plans: Essential (basic scheduling/workforce), Business (route optimization, real-time monitoring), Enterprise (complex field service). Annual subscriptions save ~20%. Volume discounts for larger deployments. French-origin company (Praxedo SARL) with global presence. Used in telecom, energy, utilities, HVAC, refrigeration, plumbing.
