Data export available on request
"you can request the portability of your personal data"
Confidence: high
Source
Praxedo
by Praxedo
Last updated Mar 29, 2026 · 2 revisions
Highly specialized in improving first-time resolution rates for complex HVAC and commercial refrigeration specialists.
Highlights
Capabilities
Trust
Media
en.praxedo.ca
About This Product
Field service management platform with a focus on commercial HVAC and refrigeration operations, emphasizing first-time resolution rates. Provides field teams with technical specifications and real-time job data to resolve complex commercial cooling issues on-site. Specialized dispatching and documentation tools suit refrigeration service teams.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Data deletion honored on request
"you can request that your personal data be corrected, updated or deleted"
Confidence: high
Source
Primary policy document: https://en.praxedo.ca/privacy-policy
FSH Score Breakdown
Ease of Use 7.0
Features 7.2
Support 5.0
Value 5.5
Integrations 8.0
AI Capabilities 1.5
Features
81 features confirmed across
13categories· Showing confirmed capabilities only
Platform & Customization18features
Back Office Data SyncData synchronizationCustom TemplatesCustomizable platformScheduling And Dispatch IntegrationScheduling and dispatchingDocument ManagementData ImportData Import/ExportDrag And Drop Form BuilderDrag & DropBusiness Process BlueprintsRole-Based Access ControlRole-based access control
Show 10 more
Single Sign-OnSecure connection via Public or Private SSOThird-Party IntegrationReady-to-use connectorsCode and No-Code Business LogicNo-code form configurationScheduling, Dispatch, And Project Management IntegrationAPI PlaygroundFTP data exchangeAI Template BuilderNear Real-Time Access to Critical InformationCustom FieldsCustomizable form design with prepopulated fieldsBidirectional Data ConnectionData synchronization with ERP/CRM solutionsDesign Collaboration
Mobile & Field Tools12features
Offline ModeDigital SignaturesCustomer co-signature on mobile devicesAuto Data EntryAutomated data captureLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentPhoto attachmentsTechnician Mobile AppMobile app for field techniciansDigital FormsMobile Worker Access from One DeviceMobile access for field techniciansOffline Mobile Data Collection
Show 4 more
Job Address Management and Signature CaptureElectronic signature capture on mobile devicesAI Photo VerificationImage And Video Upload For TroubleshootingAI Photo AnalysisAI-verified photo quality control
Scheduling & Dispatch10features
DispatchingSchedulingWork OrdersJob History AccessJob history accessRecurring Job SchedulingRecurring work order schedulingOnline BookingScheduling OptimizationMap Based Scheduling
Show 2 more
On-Call Technician Work Order CreationReal-Time Synchronization of Work OrdersReal-time work order synchronization with Salesforce
Technician Management7features
Live Video SupportSmart video assistanceTechnician Skill TrackingTechnician performance trackingTime TrackingLog field tasks and track technician activity timeTraining CoursesReal-time data synchronizationAutomated Quality AssuranceAutomated quality control with AI-verified photos for work ordersBlended Workforce ManagementDesktop Activity Tracking
Reporting & Analytics6features
AnalyticsKPI monitoring with customizable dashboardsReportingCustomizable Financial and Operational Data ViewsCustomizable dashboards and reportingAudit Report GenerationPDF and Word report generationPdf And Excel Report GenerationAutomated PDF/Word report generationDesign Your Own Reports
Customer Communication5features
Video ConferencingVideo call recording and classificationClient PortalNotificationsAutomated Status UpdatesReal-time work order status updatesIntelligent Notifications
Equipment & Asset Management5features
AlertsAutomated alerts on work orders at risk of delayAsset ManagementVehicle stock trackingRemote MonitoringStatus trackingRemote Diagnosticsremote video diagnosticsRefrigerant Charge And Service History Tracking
AI & Automation5features
AI TranscriptionAI-powered video call summarizationAI Powered Scheduling and DispatchAI-powered scheduling and route optimizationAI Powered Video Call AnalysisAI-powered video call analysisAI Powered ETL ConnectorsConfigurable WorkflowsBusiness process configuration
Invoicing & Payments3features
Payment ProcessingMobile payment terminal integrationInvoicingAutomated invoicingMobile Payment Terminal IntegrationIntegration with mobile payment terminals
CRM & Sales3features
Contract ManagementManaging contractsAutomated Customer TouchpointsReal-time customer notifications via e-mail / SMSInteraction HistoryJob history access
Compliance & Safety3features
Refrigerant Usage TrackingRefrigerant Recovery TrackingRefrigerant usage trackingAudits And Compliance
Fleet & GPS Management2features
GPS TrackingGIS RoutingRoute optimization
Inventory Management2features
Inventory ManagementPost-service stock and hours trackingPurchase OrdersReal-time work order tracking
Integrations 17 across 7 categories
Accounting 10
ACCEO Acomba
ACCEO Avantage
ACCEO Ogasys
Divalto
EBP
Infor
Infor
Microsoft Dynamics 365 Business Central
NetSuite
QuickBooks Online
QuickBooks
Sage
CRM 2
Microsoft Dynamics 365
Salesforce
Salesforce
Communication 1
One2Team
Field Service 1
IBM Maximo
Marketing 1
GoCare
GPS & Fleet 1
Geothentic
Industry-Specific 1
ViiBE
Pricing
- Model
- Custom
- Starting at
- $39
- Notes
- Starting at $39/user/mo. Three plans: Essential (basic scheduling/workforce), Business (route optimization, real-time monitoring), Enterprise (complex field service). Annual subscriptions save ~20%. Volume discounts for larger deployments. French-origin company (Praxedo SARL) with global presence. Used in telecom, energy, utilities, HVAC, refrigeration, plumbing.
