Synchroteam
by Synchroteam
Provides highly flexible scheduling algorithms and real-time GPS route optimization to aggressively minimize technician travel time between service calls.
Highlights
Capabilities
Media
www.capterra.ca
About This Product
Cloud-based field service management with flexible scheduling algorithms and real-time GPS route optimization for mid-market HVAC service teams. Provides scheduling, dispatching, invoicing, and customer management with quick deployment and a lean interface. Positioned as a lighter-weight alternative to platforms like ServiceTitan for contractors who need fast setup.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
AI Approach
AI-Enhanced
AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.
FSH Score Breakdown
Ease of Use 5.0
Features 6.5
Support 5.0
Value 5.0
Integrations 8.0
AI Capabilities 5.0
Customer Reviews
Features
66 features confirmed across
14categories· Showing confirmed capabilities only
Platform & Customization16features
Data ImportData Import/ExportMulti-Language SupportMulti-language supportBack Office Data SyncCentralized Data StorageUnlimited storageDependency ColumnScheduling And Dispatch IntegrationSchedule & DispatchSlack and Webhook AlertsTwo-Factor Authentication
Show 8 more
Single Sign-OnSingle Sign On (SSO)Custom FieldsProject name field for service callsCustom TemplatesWord2PDF tags for InvoiceStatus, ContractNumber, and ContractNameData ExportLast sync dates in user exportsCustom BrandingCustomizationPasscode Management2-factor authenticationRole-Based Access ControlUser and Team managementThird-Party IntegrationData synchronization with Xero
Mobile & Field Tools9features
Offline ModeOffline mobile modeDigital SignaturesSignature captureField Note and Attachment ManagementField-Adjustable Job StatusesImage Capture And TaggingJob Checklists And PhotosOffline Mobile Data CollectionAI Photo AnalysisPhoto capture
Show 1 more
Mobile Worker Access from One Device
Scheduling & Dispatch8features
DispatchingDrag-and-drop dispatchingWork OrdersCanceled by field for job cancellationSchedulingFree note field in scheduling preferencesOnline BookingOnline BookingAdvanced Constraint ManagementConflict Detection in SchedulingReal Time Job Status Updates and NotificationsRecurring Job Scheduling
Inventory Management5features
Inventory ManagementInventory ManagementBarcode ScanningBarcode scanningParts and Stock LoggingSerial Number TrackingInventory Integration into Estimates and Invoices
Invoicing & Payments4features
Payment ProcessingPayment ProcessingInvoicingUnlink invoice from jobMobile Field Invoicing with QuickBooks PostingAutomatic Invoice Creation from Quotes, Bookings, and Completed Jobs
Technician Management4features
Skills ManagementTime TrackingActivity tracking (Travel, Clock IN/OUT, Unavailabilities)Checklists, Photos, and Forms for Job CompletionEmployee Activity Tracking and Maps
Estimating & Quoting3features
Quoting & EstimatesQuotesDuct Parts List Export to SpreadsheetEstimate to Job to Invoice Conversion
Fleet & GPS Management3features
GPS TrackingGPS TrackingGIS RoutingRoute OptimizationIntegrated Address Mapping With Directions
Customer Communication3features
Client PortalCustomer PortalNotificationsWebhook notificationsEmail IntegrationInvoicedCustomerName tag in billing emails
Reporting & Analytics3features
AnalyticsFilters applied to dashboard columnsReportingDashboard: Filters to columnsCustomizable Data Views and Filtering
CRM & Sales3features
CRMCustomer managementContract ManagementContract ManagementLead ManagementJob Management
Equipment & Asset Management2features
Equipment TrackingUnlimited storageAsset ManagementSkills management
Accounting Integration2features
Accounting Integration2-way Sync with QuickBooks OnlineAutomatic Mapping of QBO and Xero Clients with Grow and Payments
AI & Automation1feature
AI Assisted Ticket Creation and Management
Integrations 7 across 4 categories
Accounting 4
Pennylane
QuickBooks Online
QuickBooks Online
Sage
Sage
Xero
Xero
Payment Processing 1
Stripe
Stripe
CRM 1
Zoho CRM
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Quote Only
- Starting at
- $26/mo
- Notes
- From $26/user/mo (annual) or $33/user/mo (monthly). First admin license free with 1 paid mobile worker required. Enterprise tier available.
Related Products 10 across 1 category
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