Synchroteam
by Synchroteam
Provides highly flexible scheduling algorithms and real-time GPS route optimization to aggressively minimize technician travel time between service calls.
Highlights
Capabilities
Media
www.capterra.ca
About This Product
Cloud-based field service management with flexible scheduling algorithms and real-time GPS route optimization for mid-market HVAC service teams. Provides scheduling, dispatching, invoicing, and customer management with quick deployment and a lean interface. Positioned as a lighter-weight alternative to platforms like ServiceTitan for contractors who need fast setup.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
AI Approach
AI-Enhanced
AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.
FSH Score Breakdown
Ease of Use 6.0
Features 6.3
Support 5.0
Value 4.5
Integrations 8.0
AI Capabilities 5.0
Customer Reviews
Features
63 features confirmed across
14categories· Showing confirmed capabilities only
Platform & Customization16features
Data ImportData Import/ExportBack Office Data SyncEditing signature names from Back OfficeCustom API AccessAPI: profile filter in user listCustom BrandingCustomizationCustom TemplatesProject TemplatesDependency ColumnLast intervention date column in recurrencesSingle Sign-OnSingle Sign-On (SSO)Slack and Webhook AlertsWebhook notification
Show 8 more
Data ExportLast sync date in user exportsRole-Based Access ControlAccess Controls/PermissionsCentralized Data StorageUnlimited storageScheduling And Dispatch IntegrationSchedule & DispatchTwo-Factor AuthenticationAWS Cognito Authentication2-factor authenticationCustom FieldsProject name field for service callsPasscode Management2-factor authentication
Mobile & Field Tools11features
Offline ModeOffline mobile modeDigital SignaturesSignature captureField Note and Attachment ManagementFree note field in scheduling preferencesTechnician Mobile AppMobile AppsField-Adjustable Job StatusesImage Capture And TaggingJob Checklists And PhotosInteractive job reports with signature, photo, barcode captureCustomizable Forms and ContractsCustomization
Show 3 more
AI Photo AnalysisPhoto captureOffline Mobile Data CollectionMobile offline client (iOS, Android)Mobile Worker Access from One Device
Scheduling & Dispatch5features
Project ManagementResource AllocationConflict Detection in SchedulingReal Time Job Status Updates and NotificationsRecurring Job SchedulingAdvanced Constraint ManagementConflict detection in scheduling
Estimating & Quoting4features
Quoting & EstimatesQuotesDuct Parts List Export to SpreadsheetMobile EstimatesCreate estimates from field data or on the flyEstimate to Job to Invoice Conversion
Inventory Management4features
Barcode ScanningBarcode scanningSerial Number TrackingStock management and tracking of serialised partsParts and Stock LoggingInventory Integration into Estimates and Invoices
Technician Management4features
Recruiting & StaffingEmployee ManagementSkills ManagementSkills managementChecklists, Photos, and Forms for Job CompletionEmployee Activity Tracking and Maps
Customer Communication3features
NotificationsWebhook notificationsEmail IntegrationEmail ManagementOne-Click Service RequestService Request Form
Reporting & Analytics3features
ReportingCustomizable reportsAnalyticsActivity DashboardCustomizable Data Views and FilteringCustom dashboard filters
Equipment & Asset Management3features
Equipment TrackingActivity TrackingAsset ManagementEmployee DatabaseBAS AutomationRecurring job automation
Accounting Integration3features
BudgetingBudget ManagementAccounting IntegrationThird-Party Accounting IntegrationAutomatic Mapping of QBO and Xero Clients with Grow and Payments
Invoicing & Payments2features
Mobile Field Invoicing with QuickBooks PostingMobile invoicing and collectionAutomatic Invoice Creation from Quotes, Bookings, and Completed Jobs
Fleet & GPS Management2features
GIS RoutingRoute OptimizationIntegrated Address Mapping With Directions
CRM & Sales2features
Lead ManagementJob ManagementInteraction HistoryActivity History
AI & Automation1feature
AI Assisted Ticket Creation and Management
Integrations 7 across 4 categories
Accounting 4
Pennylane
QuickBooks Online
QuickBooks Online
Sage
Sage
Xero
Xero
Payment Processing 1
Stripe
Stripe
CRM 1
Zoho CRM
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Quote Only
- Starting at
- $26/mo
- Notes
- From $26/user/mo (annual) or $33/user/mo (monthly). First admin license free with 1 paid mobile worker required. Enterprise tier available.
