Synchroteam
by Synchroteam
Provides highly flexible scheduling algorithms and real-time GPS route optimization to aggressively minimize technician travel time between service calls.
Highlights
Capabilities
Media
www.capterra.ca
About This Product
Cloud-based field service management with flexible scheduling algorithms and real-time GPS route optimization for mid-market HVAC service teams. Provides scheduling, dispatching, invoicing, and customer management with quick deployment and a lean interface. Positioned as a lighter-weight alternative to platforms like ServiceTitan for contractors who need fast setup.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
AI Approach
AI-Enhanced
AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.
FSH Score Breakdown
Ease of Use 6.0
Features 6.3
Support 5.0
Value 4.5
Integrations 8.0
AI Capabilities 5.0
Features
82 features confirmed across
14categories· Showing confirmed capabilities only
Platform & Customization18features
Data ImportData Import/ExportBack Office Data SyncEditing signature names from Back OfficeCustom API AccessAPI: profile filter in user listCustom BrandingCustomizationCustom TemplatesProject TemplatesDependency ColumnLast intervention date column in recurrencesSingle Sign-OnSingle Sign-On (SSO)Slack and Webhook AlertsWebhook notification
Show 10 more
Multi-Language SupportThird-Party IntegrationData ExportLast sync date in user exportsRole-Based Access ControlAccess Controls/PermissionsCentralized Data StorageUnlimited storageScheduling And Dispatch IntegrationSchedule & DispatchTwo-Factor AuthenticationAWS Cognito Authentication2-factor authenticationCustom FieldsProject name field for service callsPasscode Management2-factor authentication
Mobile & Field Tools12features
Offline ModeOffline mobile modeDigital SignaturesSignature captureField Note and Attachment ManagementFree note field in scheduling preferencesTechnician Mobile AppMobile AppsDigital FormsField-Adjustable Job StatusesImage Capture And TaggingJob Checklists And PhotosInteractive job reports with signature, photo, barcode capture
Show 4 more
Customizable Forms and ContractsCustomizationAI Photo AnalysisPhoto captureOffline Mobile Data CollectionMobile offline client (iOS, Android)Mobile Worker Access from One Device
Scheduling & Dispatch10features
DispatchingSchedulingWork OrdersProject ManagementResource AllocationOnline BookingScheduling OptimizationConflict Detection in SchedulingReal Time Job Status Updates and Notifications
Show 2 more
Recurring Job SchedulingAdvanced Constraint ManagementConflict detection in scheduling
Inventory Management5features
Inventory ManagementInventory ManagementBarcode ScanningBarcode scanningSerial Number TrackingStock management and tracking of serialised partsParts and Stock LoggingInventory Integration into Estimates and Invoices
Technician Management5features
Recruiting & StaffingEmployee ManagementSkills ManagementSkills managementTime TrackingTime TrackingChecklists, Photos, and Forms for Job CompletionEmployee Activity Tracking and Maps
Invoicing & Payments4features
InvoicingInvoicingPayment ProcessingPayment ProcessingMobile Field Invoicing with QuickBooks PostingMobile invoicing and collectionAutomatic Invoice Creation from Quotes, Bookings, and Completed Jobs
Estimating & Quoting4features
Quoting & EstimatesQuotesDuct Parts List Export to SpreadsheetMobile EstimatesCreate estimates from field data or on the flyEstimate to Job to Invoice Conversion
Customer Communication4features
NotificationsWebhook notificationsClient PortalEmail IntegrationEmail ManagementOne-Click Service RequestService Request Form
Equipment & Asset Management4features
Equipment TrackingActivity TrackingAlertsAsset ManagementEmployee DatabaseBAS AutomationRecurring job automation
CRM & Sales4features
CRMField Service CRMLead ManagementJob ManagementContract ManagementInteraction HistoryActivity History
Accounting Integration4features
Job CostingJob ManagementBudgetingBudget ManagementAccounting IntegrationThird-Party Accounting IntegrationAutomatic Mapping of QBO and Xero Clients with Grow and Payments
Fleet & GPS Management3features
GPS TrackingGPS TrackingGIS RoutingRoute OptimizationIntegrated Address Mapping With Directions
Reporting & Analytics3features
ReportingCustomizable reportsAnalyticsActivity DashboardCustomizable Data Views and FilteringCustom dashboard filters
AI & Automation2features
Automation RulesAI Assisted Ticket Creation and Management
Integrations 9 across 6 categories
Accounting 4
Pennylane
QuickBooks Online
QuickBooks Online
Sage
Sage
Xero
Xero
Payment Processing 1
Stripe
Stripe
CRM 1
Zoho CRM
Communication 1
Outlook
Microsoft Outlook
Productivity 1
Google Calendar
Google Calendar
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Quote Only
- Starting at
- $26/mo
- Notes
- From $26/user/mo (annual) or $33/user/mo (monthly). First admin license free with 1 paid mobile worker required. Enterprise tier available.
