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ServiceBridge

by ServiceBridge

Simple field service management

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About This Product

Field service management platform offering scheduling, dispatching, invoicing, and customer management for HVAC and home service contractors. Provides a free tier for small operations with paid upgrades for growing businesses.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
Yes
Public API
Yes
Deployment
Cloud

AI Approach

AI-Enhanced

AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data export available on request

"Where applicable under law, you have a right to receive your Personal Information in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller where technically feasible."
Confidence: high Source

Data deletion honored on request

"You have a right to request the deletion of the Personal Information that GPS Insight holds."
Confidence: high Source

Primary policy document: https://servicebridge.com/privacy-policy

FSH Score Breakdown

Ease of Use
6.0
Features
6.9
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
5.0

Customer Reviews

Features

73 features confirmed across 15categories· Showing confirmed capabilities only

Platform & Customization13features

Custom FieldsCustom fieldsCustom BrandingBrand ConsistencyCustom TemplatesCustom Forms & TemplatesDocument ManagementPhoto and Video UploadsMulti-LocationMulti-Location ManagementRole-Based Access ControlRoles & PermissionsCustom API AccessPublic APICentralized Data Management
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Multi-Language SupportSpanish language supportThird-Party IntegrationIntegration with plumbing supplier catalogsContract and Form CustomizationDrag And Drop Form BuilderMaps IntegrationIntegrated Map

CRM & Sales9features

CRMCustomer ManagementAd Performance And ROAS TrackingMarketing ROIFranchise ManagementFranchise ManagementLead ManagementJob managementMaintenance Agreement ManagerService AgreementsDynamic Territory ManagementCustomer and Site Data ManagementJob and customer managementContract ManagementCustom Terms + Third Parties
Show 1 more
Marketing ToolsMarketing ROI

Invoicing & Payments7features

InvoicingCustom invoice termsPayment ProcessingField payment processingConsumer FinancingConsumer FinancingMobile Payment Terminal IntegrationPayment in the FieldPrice BookCustom PricingAuto Apply Customer PricingInvoice TrackingPast due invoice tracking

Mobile & Field Tools7features

Offline ModeFast syncing between office and fieldDigital SignaturesDigital SignaturesField SketchingSketches and drawingsImage And Video Upload For Problem SolvingPhoto and Video CaptureImage Capture And TaggingPhoto captureTechnician Mobile AppMobile Technician AppIn-App Camera and Photo MarkupPhoto and Video Capture

Scheduling & Dispatch5features

SchedulingTeam availability schedulingWork OrdersWork order managementDispatchingReal-time job dispatchingProject ManagementProject ManagementScheduling OptimizationSmart Scheduler

Technician Management5features

ChecklistsChecklistsCommission TrackingCommissionsGPS Check-insJob Site VerificationTime TrackingTimesheetsInternal Employee CommunicationAutomated customer communication

Equipment & Asset Management5features

Equipment TrackingAsset trackingAsset ManagementAsset ManagementAlertsAutomated alertsRefrigerant Charge And Service History TrackingEquipment and asset tracking with service historyPredictive MaintenancePredictive analytics

Fleet & GPS Management4features

GPS TrackingDrop a Pin location markingGIS RoutingRoute OptimizationIntegrated Address Mapping With DirectionsFleet Management ToolsField fleet management

Customer Communication4features

NotificationsPast Due invoice notificationsClient PortalCustomer PortalProposal Sharing And Feedback CollectionCustomer Feedback and ReviewsIn-App, Email, and SMS AlertsSend invoices via text message or email with digital payment

Reporting & Analytics4features

AnalyticsPredictive analyticsReportingCustom ReportsExecutive DashboardReal-time Financial Performance DashboardOn-Demand Reporting

Inventory Management3features

Inventory ManagementInventory managementBarcode ScanningBarcode ScanningSupplier Catalog Integration

Accounting Integration3features

Accounting IntegrationExpense trackingFranchise Royalty TrackingRoyalty CollectionAccounts PayableNational Accounts

Estimating & Quoting2features

Quoting & EstimatesEstimatesAdjustable Pricing FactorsPricing Groups

Compliance & Safety1feature

Safety Rating TrackingDriver safety monitoring

AI & Automation1feature

Automation RulesMandated Settings

Integrations 10 across 5 categories

Accounting 3
QuickBooks Online

QuickBooks Online

Sage Intacct

Sage Intacct

Xero

Xero

Payment Processing 3
Authorize.net
CardConnect
GreenSky

GreenSky

CRM 2
Microsoft Dynamics 365

Microsoft Dynamics

Salesforce

Salesforce

Marketing 1
ReviewBuzz

Reviewbuzz

GPS & Fleet 1
GPS Insight

Pricing

Model
Quote Only
Starting at
Free
Notes
Free tier available with limited features. Paid plans for additional capabilities. Limited public pricing information.

Related Products 10 across 1 category