The New Flat Rate
by The New Flat Rate
Last updated Mar 29, 2026 · 1 revision
Provides an automated 5-option menu pricing system that completely removes the need for technicians to sell, shifting customer psychology to self-selection.
Highlights
Capabilities
Media
thenewflatrate.com
About This Product
Menu pricing software presenting five service tiers per job so HVAC customers self-select their service level. Thousands of pre-built pricing menus plus AI-assisted diagnostic checklists that auto-generate proposals. Integrates with 250+ FSM platforms including ServiceTitan.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 6.5
Features 5.9
Support 7.0
Value 4.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
41 features confirmed across
10categories· Showing confirmed capabilities only
Invoicing & Payments9features
Payment ProcessingPayment plan creationConsistent Professional PricingPrice BookPre-set repair options menuCustomizable Flat Rate Price Books CreationDeposit And Milestone PaymentsPricebook BuilderCustomizable Flat Rate Pricing Columns and Task GroupsFlat Rate Pricing and CRM Data Import
Show 1 more
Ready-Made Price Books for HVAC, Plumbing, and Electrical
Estimating & Quoting7features
Quoting & EstimatesPre-built service or replacement optionsMobile EstimatesGood Better Best Option GenerationGood Better Best OptionsHVAC Menu Pricing ToolPre-Set Repair OptionsAdjustable Pricing Factors
Platform & Customization7features
CMMS FSM ERP and Planning System InteroperabilityCross-Platform SupportDispatch Or FSM Software IntegrationMulti-Device SupportCustom TemplatesPre-built pricing menusThird-Party IntegrationAutomatic line item sync to Housecall ProAttach Manual J and Design Reports to ServiceTitan Customer Records
Technician Management4features
Ride Along TrackingLive training and ride-alongsTraining Courses2-Day Implementation ClassOnboardingTechnician CoachingPre-Launch Coaching
Customer Communication3features
Call ScriptingCustom IVRsCustomizable menusCustomer SupportTech support line
CRM & Sales3features
Customer Plan Self-ServiceDone-for-You ServiceMaintenance Agreement ManagerService agreement generation
Training & Education3features
Live Instructor-Led ClassesContractor Training and Support IncludedTerminology Guides
Mobile & Field Tools2features
Technician Mobile AppMobile app for techniciansDigital FormsBuilt-in 5-option menus
AI & Automation2features
AI Powered Sales RecommendationsAI Pricing and Up-Sell Recognition
Equipment & Asset Management1feature
Product Warranty Lookup
Integrations 10 across 4 categories
Industry-Specific 4
Chicken Lady Speaks
Daikin Comfort Technologies
Rotobrush International
ThermoGrid
Field Service 3
Housecall Pro
Housecall Pro
ServiceTitan
ServiceTitan
SuccessWare
Communication 2
Rilla Voice
Siro
Payment Processing 1
iWallet
Pricing
- Model
- Per User
- Starting at
- $88/mo
- Notes
- $99/month per technician. Flat-rate HVAC pricing menus. 5 options on every call.
