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CrafterQ

by CrafterQ

AI virtual assistant for home service businesses that captures leads, books appointments, and handles emergency escalation.

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About This Product

CrafterQ is an AI-powered virtual assistant for home service businesses including HVAC, plumbing, and landscaping. It captures leads, books appointments, answers common service questions 24/7, and supports image/video uploads for faster quoting. Integrates with Jobber, Housecall Pro, ServiceTitan, and can be live within 1-2 hours.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Shares data with third parties

"This information may be shared with organizations outside Crafter, such business partners for the purpose of providing aggregate Service usage statistics and aggregate Service testing (analytics)."
Confidence: medium Source

Data deletion honored on request

"You may request to be removed from all our systems by sending an email to [optout@craftersoftware.com](mailto:optout@craftersoftware.com)."
Confidence: high Source

Primary policy document: https://craftersoftware.com/privacy-policy

FSH Score Breakdown

Ease of Use
5.0
Features
8.5
Support
5.0
Value
4.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

76 features confirmed across 13categories· Showing confirmed capabilities only

AI & Automation19features

Automation RulesWorkflow automationAI Agent BuilderAI Powered OptimizationAI + Human HandoffAI Agents for Engagement, Qualification, and ConversionAI Agents for SalesAI Assist for Voice/Text QueriesAI Assisted Ticket Creation and Management
Show 11 more
AI Automation SummaryAI Knowledge BaseAI Powered Monitoring to Flag and Filter Suspicious or Fraudulent ReviewsAI Powered Prompts and RemindersDynamic AI Escalation AssignmentHR and IT Workflow AutomationIntent RecognitionReal-Time Sentiment and Topic Trend InsightsSelf-Learning AIAI SupportCustomer support automationSentiment AnalysisSentiment and topic trend analysis

Customer Communication15features

AI Chat ReceptionistAI + Human HandoffEmail IntegrationDeliver Conversations Across ChannelsSMS MessagingCentralized Multi-Channel CommunicationChat AppsCustomizable Greeting MessageFAQ AutomationHelp Desk And Ticketing
Show 7 more
Real-Time Remote Support and CollaborationWhatsapp IntegrationAI ConciergeAI Chatbots for Business WebsitesCustomer SupportCustomer support automationNotificationsFollow-Up AutomationClient PortalCustomer portal integrationCommunity AppCommunity moderation

Platform & Customization15features

Custom API Accessdeveloper APIsCustom BrandingbrandingMulti-Language SupportMultilingual supportThird-Party IntegrationWebsite integration24/7 AccessNo-Code Integration PlatformApp and Data Source EnvironmentsConnect Devices, Drivers, and Data in One Hub
Show 7 more
Departments And PermissionsMicrosoft Teams IntegrationNatural Language Search for People, Reports, and PoliciesShopify IntegrationSlack IntegrationCustom FieldsCustom AI agent creationDocument ManagementData training on proprietary documentation

CRM & Sales10features

CRMLocal Service Area PagesAutomated Review RequestsAI Lead ScreeningAutomated Customer TouchpointsAutomated Customer Touchpoints And SequencesCart Abandonment RecoveryCustomer Journey Mapping
Show 2 more
Sales AutomationCart abandonment recoveryLead ManagementLead qualification and conversion

Scheduling & Dispatch4features

SchedulingReal-Time SchedulingAuto Create Service Requests From 311Online BookingEmergency Response ManagementEmergency Call Triage

Technician Management3features

Business Account DashboardCall Monitoring & Coachingagent behavior monitoringTraining CoursesData training

Invoicing & Payments2features

InvoicingPayment ProcessingReal-time transaction completion

Inventory Management2features

Purchase OrdersOrder trackingOrder History and Status Tracking

Mobile & Field Tools2features

AI Photo AnalysisPhoto & Video IntakeImage And Video Upload For Problem Solving

Estimating & Quoting1feature

Quoting & EstimatesQuick Quote Estimates

Reporting & Analytics1feature

Analyticsperformance optimization

Equipment & Asset Management1feature

Advanced Alarm Triage

Accounting Integration1feature

Accounting Integration

Integrations 17 across 8 categories

Communication 5
Discord
Microsoft Teams

Microsoft Teams

Slack

Slack

Twilio

Twilio

WhatsApp
CRM 3
HubSpot

HubSpot

Salesforce

Salesforce

Zoho CRM

Zoho CRM

Field Service 3
Housecall Pro

Housecall Pro

Jobber

Jobber

ServiceTitan

ServiceTitan

Payment Processing 2
Square

Square

Stripe

Stripe

Accounting 1
QuickBooks Online

QuickBooks

Marketing 1
Facebook

Facebook Messenger

Productivity 1
Google Calendar

Google Calendar

eCommerce 1
Shopify

Shopify

Pricing

Model
Subscription
Starting at
Contact for pricing

Related Products 10 across 1 category