Prokeep
by Prokeep Inc.
Last updated Mar 29, 2026 · 1 revision
AI-powered text/SMS order engine for HVAC distributors. Text-enables branch phones so contractors can order parts, get quotes, and check inventory via SMS.
6.6 - Good Subscription · Contact for pricing Free Trial Mobile App ** AI-Enhanced 31 Features
14 Integrations
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www.prokeep.com
About This Product
Founded 2016, HVACR distribution's leading communication and order engine. Partners with Johnson Controls (York, Coleman brands) with 75% co-op reimbursement eligibility, and Allied Air Enterprises (Baker Distributing, Winsupply, Tropic Supply). Centralizes text, email, fax, webchat, and internal messaging for distributor branches. Thousands of HVAC distributors nationwide. Strong industry endorsement from major OEM co-op programs.
FSH Score Breakdown
Ease of Use 7.5
Features 6.0
Support 6.5
Value 6.5
Integrations 6.5
AI Capabilities 5.0
Customer Reviews
Features
31 features confirmed across
11categories· Showing confirmed capabilities only
Platform & Customization8features
Single Sign-OnSingle sign-onRole-Based Access ControlAuthorization LevelsCustom API AccessGenerate API credentials for third-party applicationsData ExportDownload comprehensive lists of contacts sent messages via APIDocument ManagementAttach photos to messagesThird-Party IntegrationTransfer threads to other usersCustom BrandingBranding CustomizationMulti-LocationMulti-account selection
Customer Communication6features
AI Chat ReceptionistLive ChatCustomer SupportRemote message fieldingEmail IntegrationShared EmailNotificationsManage notification settingsSMS MessagingText-enable location phone numberMissed Call Text BackWeb chat to text conversion
CRM & Sales5features
CRMContacts Lists V3AI Lead ScreeningLead ManagementSales AutomationMarketing ToolsAudience Builder
AI & Automation3features
AI Email AssistantSentiment AnalysisSentiment AnalysisAutomation RulesMessage customers based upon a trigger by your 3rd party software
Invoicing & Payments2features
Payment ProcessingInvoicingPayment conversation history tracking
Reporting & Analytics2features
ReportingCustomer Feedback SurveysAnalyticsDashboard
Scheduling & Dispatch1feature
Email to Job ConversionReceive contractor text orders and pictures
Inventory Management1feature
Purchase OrdersOrder Status Updates
Technician Management1feature
Automated Quality AssuranceAutomated order updates & receipts
Equipment & Asset Management1feature
AlertsClaim messages from Inbox
Compliance & Safety1feature
Permit ManagementAutomated Order Status Updates
Integrations 14 across 6 categories
Accounting 4
Advantive DDI System
Epicor Eclipse
Epicor Prophet 21
NetSuite
NetSuite
CRM 4
HubSpot
HubSpot
Microsoft Dynamics 365
Salesforce
Salesforce
Zendesk
Zendesk
Field Service 3
Decisiv
FieldPulse
Innovo
Marketing 1
Trade Hounds
eCommerce 1
ShipWorks
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Subscription
- Starting at
- Contact for pricing
- Notes
- Pricing not publicly listed. Enterprise/distributor sales model — likely per-branch or per-user pricing. Enterprise tier mentioned for national distributors.
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