ServiceTitan
by ServiceTitan
The operating system for the trades
6.6 - Good Per User · $245/mo Mobile App *** AI-Powered
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Media
www.servicetitan.com
Overview
Enterprise field service management platform for HVAC, plumbing, and electrical contractors with 20-500+ technicians. Provides scheduling, dispatching, invoicing, and marketing automation with HVAC-specific pricebook management. IPO on NASDAQ in 2024. Ecosystem of 100+ integration partners.
FSH Score Breakdown
Ease of Use 8.0
Features 9.5
Support 7.5
Value 3.5
Integrations 4.5
AI Capabilities 6.5
Customer Reviews
Key Features
| Feature | Value |
|---|---|
| ServiceTitan Integration | ✅ |
| Mobile Dispatch & Scheduling App | ✅ |
| Automated Contract Renewals | ✅ |
| QuickBooks Integration | ✅ |
| On-Site Invoicing & Payments | ✅ |
| Tiered Plan Management | ✅ |
| Digital Proposals | ✅ |
| Filter Subscription Delivery | ✅ |
| Embedded Financing | ✅ |
| Real-Time GPS Technician Tracking | ✅ |
| Digital Waiver Signing | ✅ |
All Features
| Feature | Value |
|---|---|
| SMS Marketing Automation | ✅ |
| Real-Time Inventory Management | ✅ |
| QuickBooks Integration | ✅ |
| Review Management | ✅ |
| Automated PM Scheduling | ✅ |
| ServiceTitan Integration | ✅ |
| Mobile App | ✅ |
| Customer Self-Service Portal | ✅ |
| Weatherization Checklist | ✅ |
| Customer Portal Access | ✅ |
| White-Label Customer Portal | ✅ |
| Custom Business Reporting | ✅ |
| Recurring Billing Engine | ✅ |
| Custom Reporting | ✅ |
| Digital Inspection Forms | ✅ |
| Multi-Location Support | ✅ |
| Dispatch Pro (AI Dispatch) | ✅ |
| API Access | ✅ |
| Warranty & Equipment Tracking | ✅ |
| Custom Reporting Dashboard | ✅ |
| Cloud Hosted | ✅ |
| Integrated Estimating Tool | ✅ |
| API Availability | ✅ |
| Automated Lead Routing | ✅ |
| Mobile App Support | ✅ |
| Cloud-Hosted Platform | ✅ |
| Titan Intelligence Analytics | ✅ |
| Scheduling Pro (Auto-Book) | ✅ |
| Pricebook Pro (Dynamic Pricing) | ✅ |
| Sales Pro (AI Proposal) | ✅ |
| Marketing Pro (AI Marketing) | ✅ |
Pricing
- Model
- Per User
- Starting at
- $245/mo
- Notes
- Per-tech pricing. Starter ~$125-245/tech/mo, Essentials ~$250-350/tech/mo, The Works ~$350+/tech/mo. Implementation $5k–$50k+. Quote required — no published pricing.
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