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Activated Insights

by Activated Insights

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About This Product

Activated Insights is an experience management and workforce enablement platform partnering with more than 16,000 long-term and post-acute care providers across North America.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
No
Public API
No
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
5.5
Support
5.0
Value
4.0
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

55 features confirmed across 9categories· Showing confirmed capabilities only

Technician Management12features

Employee Retention ManagementRetainEmployee Rewards & RecognitionRecognitionEmployee SurveysClient and employee feedback surveysRecruiting & StaffingRecruitTraining CoursesLearning PathsCertification ManagementSpecialized CertificationsBiometric RecognitionRecognitionFace RecognitionRecognition
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Custom Hiring WorkflowsApplicant Tracking SystemRecruitCommission TrackingRetainInternal Employee Communicationcommunication among care teams

CRM & Sales10features

CRMExperience ManagementAutomated Review RequestsReputation ManagementAI Outreach to Unconverted LeadsAutomated Customer Touchpoints And SequencesCustomer Experience AwardsMarketing ToolsAutomated hiring outreachAutomated Localized Forms and SurveysCustomer Activity ManagementExperience ManagementIntelligent Follow-Ups
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Review Generation and RequestsCustomer Referral PlatformClient and care professional feedback collection

Training & Education8features

CEU / Continuing Education CreditsAdmin Training CEUsHHA TrainingHHA TrainingMobile-Friendly LearningMobile training accessOn-Demand Video LibrarySelf-Serve Video LibraryStudent ManagementBilingual Training (English & Spanish)Course Materials IncludedCareer ServicesHHA Training

Reporting & Analytics6features

Analyticsreal-time data analyticsReportingcustomizable reportingBenchmarking ReportsBenchmarking against 9,300+ communities nationwideNet Promoter Score (NPS) TrackingNon-anonymous, automated surveysEmployee Attrition Risk PredictionCentralized Dashboard

Platform & Customization6features

Multi-Language SupportSpanish Translated ExperienceCustom API AccessPublic APIThird-Party IntegrationIntegrationsTeam CollaborationCare team communicationCustom BrandingCustom branded experienceRole-Based Access ControlManage Learners

Scheduling & Dispatch4features

DispatchingAssignmentsProject Managementtask managementAssignment ManagementAssignmentsEmail & Calendar SyncAutomated roster synchronization

AI & Automation4features

AI Review ResponsesVerified review managementAI Powered Prompts and RemindersAI Agents for Engagement, Qualification, and ConversionAI Powered RecruitingAutomated outreach and engagement in hiring process

Compliance & Safety3features

HIPAA ComplianceHIPAA-compliant data storageAutomated Compliance Tracking and Certificate MonitoringMulti-State Tax Compliance

Mobile & Field Tools2features

Offline ModeOffline course accessOffline Mobile Data CollectionOffline course access

Integrations 2 across 1 category

Industry-Specific 2
AxisCare
MatrixCare

Pricing

Model
Quote Only
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