CallTrackingMetrics
by CallTrackingMetrics
Full-featured call tracking with AI-driven summaries, 1,000+ integrations, and conversation analytics for home service businesses.
Highlights
Capabilities
Media
About This Product
CallTrackingMetrics provides call tracking, form tracking, and conversation analytics with AI-driven call summaries and keyword spotting. With plans starting at $65/month and a library of 1,000+ integrations including Google Analytics 4, HubSpot, and Salesforce, it serves SMBs and agencies in home services, legal, and healthcare.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Customer Reviews
Features
Customer Communication7features
Reporting & Analytics6features
Compliance & Safety3features
AI & Automation3features
CRM & Sales2features
Scheduling & Dispatch1feature
Mobile & Field Tools1feature
Technician Management1feature
Integrations 31 across 7 categories
Marketing 17
Marketo
AgencyAnalytics
Google Ads
Google Analytics
Instapage
Mailchimp
CRM 5
HubSpot
Microsoft Dynamics 365
Pipedrive
Communication 3
Microsoft Teams
Data & Automation 3
Make
Productivity 1
eCommerce 1
Industry-Specific 1
Pricing
- Model
- Subscription
- Starting at
- $65/mo
Related Products 2 across 1 category
Alternatives & Competitors
Why these are related — sources 5
- reddit
“Calltrackingmetrics has facebook integration at $100 a month while Call Rail costs $45 a month. Is there a huge difference between those services?”
- sourceloop.ai
“CallRail has the largest install base and the most mature US support. CallTrackingMetrics tends to be slightly cheaper and has better per-client controls.”
- ctm.com
“So, while you’re here comparing CTM (formerly CallTrackingMetrics) vs. CallRail, we’re going to ease up on our enthusiasm (and marketing messaging) and do our best to stick to verifiable facts like third party reports and publicly available resources.”
- nimbata.com
“CallTrackingMetrics is a very capable option, better in most ways than CallRail.”
- ringly.io
“For teams that've outgrown CallRail's feature set or need deeper customization, CTM offers more power at a lower total cost of ownership.”
Why these are related — sources 2
- phonewagon.webflow.io
“you might find yourself looking at WhatConverts as an alternative to CallRail, Retreaver, or CallTrackingMetrics, to help with call attribution and lead management.”
- sourceloop.ai
“CallRail has the largest install base and the most mature US support. CallTrackingMetrics tends to be slightly cheaper and has better per-client controls. WhatConverts has the cleanest agency multi-client architecture and lighter-weight reporting.”