Field Tech
Service Technician
Diagnoses and repairs heating, cooling and heat pump systems across electrical, airflow and refrigerant faults.
Found in shops of every size. 80 required, 30 recommended and 10 elective skills in 3 stages.
Stages follow the tiers: Foundation, then Core, then Advanced. Skills inside a stage are in learning order.
Stage 1 · Foundation
28 required · 5 recommended
Required
- PPE and jobsite hazards Foundation & Safety Safety-critical
- Ladders and fall protection Foundation & Safety Safety-critical
- Lockout / tagout Foundation & Safety Safety-critical
- Emergency first aid Foundation & Safety Safety-critical
- Refrigerant and nitrogen handling safety Foundation & Safety Safety-critical
- Heat, matter and pressure Foundation & Safety
- Hand tools and instruments orientation Foundation & Safety
- Trade math basics Foundation & Safety
- Measurement and unit conversion Foundation & Safety
- Industry orientation Foundation & Safety
- Efficiency ratings literacy Foundation & Safety
- Electrical shock and burn prevention Electrical & Controls Safety-critical
- Electricity and circuit laws Electrical & Controls
- Series, parallel and combination circuits Electrical & Controls
- Conductors, insulators and circuit protection Electrical & Controls
- Using electrical meters Electrical & Controls
- Airflow fundamentals Airflow & Ducts
- Airflow measuring tools Airflow & Ducts
- Refrigeration cycle basics Refrigeration Circuit
- Saturation tables and P/T charts Refrigeration Circuit
- Gauges and service valves Refrigeration Circuit
- Carbon monoxide safety Heating Safety-critical
- Combustion fundamentals Heating
- Furnace configurations and components Heating
- Electric heat fundamentals Heating
- Condensate drain installation Cooling & Heat Pumps
- Filtration Building Science & IAQ
- Customer communication fundamentals Business & Leadership
Recommended
- Duct insulation Airflow & Ducts
- Refrigerant piping basics Refrigeration Circuit
- Line set insulation and support Refrigeration Circuit
- Building science fundamentals Building Science & IAQ
- Psychrometrics fundamentals Building Science & IAQ
Stage 2 · Core
40 required · 15 recommended · 5 elective
Required
- Rigging, hot work and confined spaces Foundation & Safety Safety-critical
- Reading wiring diagrams Electrical & Controls
- Transformers and control voltage Electrical & Controls
- Run and start capacitors Electrical & Controls
- Single-phase motors Electrical & Controls
- Contactors, relays and solenoids Electrical & Controls
- Sensors and thermistors Electrical & Controls
- Conventional thermostat wiring Electrical & Controls
- High and low voltage verification Electrical & Controls
- Measuring static pressure Airflow & Ducts
- Measuring total system airflow Airflow & Ducts
- Airflow for capacity Airflow & Ducts
- Blower setup and speed adjustment Airflow & Ducts
- Refrigerant types and blends Refrigeration Circuit
- Compressors and oils Refrigeration Circuit
- Condensers and evaporators Refrigeration Circuit
- Metering devices Refrigeration Circuit
- Line components and pressure controls Refrigeration Circuit
- System evacuation Refrigeration Circuit
- Charging by weight Refrigeration Circuit
- Superheat and subcooling Refrigeration Circuit
- Leak detection Refrigeration Circuit
- Recovery, recycling and reclaim Refrigeration Circuit Safety-critical
- A2L refrigerant fundamentals Refrigeration Circuit Safety-critical
- Gas valves and burners Heating
- Ignition and flame proving Heating
- Gas pressure, input and derating Heating
- Venting systems Heating Safety-critical
- Gas piping Heating Safety-critical
- Temperature rise and furnace airflow Heating
- Electric heat service and installation Heating
- Heat pump cycle and reversing valve Cooling & Heat Pumps
- Defrost controls Cooling & Heat Pumps
- Heat pump thermostats and auxiliary heat Cooling & Heat Pumps
- Heat pump charging Cooling & Heat Pumps
- Heat pump types and selection Cooling & Heat Pumps
- Power and amperage commissioning checks Cooling & Heat Pumps
- Manual J load calculation Design & Commissioning
- Manual S equipment selection Design & Commissioning
- Systematic troubleshooting method Design & Commissioning
Recommended
- Duct board and flex duct installation Airflow & Ducts
- Duct routing and support Airflow & Ducts
- Duct sealing and leakage testing Airflow & Ducts
- Belt-drive blower maintenance Airflow & Ducts
- Nitrogen purge and pressure testing Refrigeration Circuit
- Brazing and soldering Refrigeration Circuit
- Oil burner fundamentals Heating
- Indoor equipment installation Cooling & Heat Pumps
- Outdoor and package unit installation Cooling & Heat Pumps
- Ductless mini-split installation Cooling & Heat Pumps
- Blower door testing Building Science & IAQ
- Ventilation strategies Building Science & IAQ
- Humidification and dehumidification Building Science & IAQ
- Commissioning fundamentals Design & Commissioning
- Wireless probes and diagnostic apps Design & Commissioning
Elective
- Sheet metal fabrication Airflow & Ducts
- Moisture and vapour control Building Science & IAQ
- Psychrometric chart plotting Building Science & IAQ
- Air purification and pollutant control Building Science & IAQ
- Efficiency standards and incentives Building Science & IAQ
Stage 3 · Advanced
12 required · 10 recommended · 5 elective
Required
- ECM and variable-speed motors Electrical & Controls
- Communicating and smart thermostats Electrical & Controls
- Electrical troubleshooting Electrical & Controls
- Air balancing Airflow & Ducts
- Refrigerant charge diagnostics Refrigeration Circuit
- Combustion analysis Heating
- Gas furnace troubleshooting Heating
- Residential AC troubleshooting Cooling & Heat Pumps
- Heat pump troubleshooting Cooling & Heat Pumps
- Manual D duct design Design & Commissioning
- Manual T air distribution Design & Commissioning
- Fault codes and board-level diagnostics Design & Commissioning
Recommended
- Panel capacity for electrification Electrical & Controls
- Charging blends and manufacturer methods Refrigeration Circuit
- Compressor efficiency and failure analysis Refrigeration Circuit
- A2L installation and service Refrigeration Circuit Safety-critical
- Oil furnace setup and tuning Heating
- Variable-speed systems Cooling & Heat Pumps
- Multi-zone mini-split charging and service Cooling & Heat Pumps
- Cold-climate heat pump performance Cooling & Heat Pumps
- Dual-fuel systems Cooling & Heat Pumps
- Total system performance verification Design & Commissioning
Elective
- Building pressure diagnostics Building Science & IAQ
- Energy auditing Building Science & IAQ
- Heat pump sizing strategies Design & Commissioning
- Refrigerant line sizing Design & Commissioning
- Existing system performance optimisation Design & Commissioning