Fujitsu Contractor Connect
by Fujitsu General America
Last updated Mar 29, 2026 · 1 revision
Dealer portal and Infinite Comfort Pro app for Fujitsu mini-split and VRF contractors with system selection, training, and warranty management.
5.6 - Good
Quote Only · Contact for pricing Free Tier Mobile App 22 Features
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Media
connect.fujitsugeneral.com
About This Product
Fujitsu Contractor Connect provides HVAC contractors with access to the Infinite Comfort Pro App for system selection across Halcyon mini-split and Airstage J-Series lineups. The portal includes contractor training, warranty registration, technical documentation, and the FGLair integration platform for connected system commissioning.
FSH Score Breakdown
Ease of Use 7.0
Features 6.0
Support 7.0
Value 8.5
Integrations 4.0
AI Capabilities 1.5
Customer Reviews
Features
22 features confirmed across
9categories· Showing confirmed capabilities only
Equipment & Asset Management6features
Equipment TrackingStatus tier managementEquipment SelectionEquipment SelectionProduct RegistrationProduct RegistrationRemote DiagnosticsThermistor resistance and pressure condition checksWiring DiagramsWiring DiagramsSelf-Diagnostic ModeTroubleshooting chart display
CRM & Sales3features
Dealer Locatorcontractor locatorLead ManagementStatus level managementIncentive Searchrebate finder
Platform & Customization3features
Document ManagementDocument ManagementMulti-LocationMulti-Location SupportThird-Party IntegrationThird-Party Integration
Scheduling & Dispatch2features
Work OrdersCreate and save jobsProject Managementproject management suite
Reporting & Analytics2features
AnalyticsMarketing DashboardReportingclient-ready reports
Technician Management2features
Training CoursesSelf-Paced Online LearningDTC Code LookupError message lookup for all current GENERAL air conditioner models
Compliance & Safety2features
Warranty ClaimsWarranty ClaimsRefrigerant Calculationsline-set checker
Inventory Management1feature
Inventory ManagementStatus tier management
Training & Education1feature
Mobile-Friendly LearningMobile-Friendly Learning
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing
- Notes
- Fujitsu Contractor Connect is a free manufacturer portal ecosystem for HVAC contractors. It consists of multiple integrated platforms: (1) 'ACCESS' portal (access.fujitsugeneral.com) — contractor dashboard, product registration, warranty lookup, commissioning tools, contractor locator, and Airstage University training; (2) 'CONNECT' B2B storefront (connect.fujitsugeneral.com) — product/parts catalog ordering for H-Series, J-Series, V-Series, Unitary, Westinghouse, Ventacity, and Savaire equipment; (3) Elite Contractor Program with 3 tiered status levels (Partner, Elite, Elite Plus) based on product registration points and training points. Benefits increase with tier: marketing dashboard, online learning system, 24/7 tech support, financing/leasing programs, lead generation, and marketing tools. No subscription pricing — access is free for registered contractors. Revenue model is equipment sales through the B2B storefront.
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