Doesn't share data with third parties
"We do not share your personal information with companies, organizations, or individuals outside of Google except in the following cases:"
Confidence: high
Source
GMB Briefcase
by Google
Google Voice plan to meet your needs
Highlights
Capabilities
Trust
Media
This video promotes GMB Briefcase as a tool to simplify and enhance Google Business Profile management for businesses.
About This Product
A free business profile tool that allows storefront and service-area businesses to manage their presence on Google Search and Maps, enabling them to add essential info, photos, posts, offers, and respond to reviews to convert searchers into customers.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- No
- Free tier
- Yes
- Public API
- No
- Deployment
- Cloud
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Data export available on request
"You can export a copy of content in your Google Account if you want to back it up or use it with a service outside of Google."
Confidence: high
Source
Data deletion honored on request
"To delete your information, you can:"
Confidence: medium
Source
Primary policy document: https://policies.google.com/privacy?hl=en-US
FSH Score Breakdown
Ease of Use 7.0
Features 9.0
Support 5.0
Value 6.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
64 features confirmed across
10categories· Showing confirmed capabilities only
Customer Communication17features
AI ReceptionistVoicemail transcriptsCall RecordingCall forwardingCall RoutingRing groupsVoIP Phone SystemMulti-level auto attendantsCascade RingNotificationsAlerts and NotificationsBusiness Hours ManagementCall Flip To Text
Show 9 more
Call Flow AutomationFAQ AutomationIntelligent Spam Call ProtectionQ&A LibrarySMS MessagingSpam call blockingCommunity ForumPost answers to frequently asked questionsCarrier Calling For Mobile SoftphoneCustomer SupportVideo ConferencingAudio/Video Conferencing
CRM & Sales15features
Google Business Profile ManagementCreate posts, offers, and eventsAI Assisted MarketingEssential Home InformationGeoGrid And Keyword Rank TrackingImage And Video SharingRatings And ReviewsCitation ManagementGBP Posts Scheduling
Show 7 more
Keyword TrackingCase AssignmentAutomated Social Media PostingAutomatic Marketing Data Capture (UTM, Click IDs)Bulk Media UploadsGBP Post SchedulingInstant Negative Review Alerts
Platform & Customization8features
Data ExportExport Voice activity to BigQueryAudit TrailVersion HistoryDocument ManagementData ArchivingAI Document Editor With Co-AuthoringTeam Account AccessBackup And RestorePasscode ManagementIdentity VerificationRole-Based Access ControlMulti-factor Authentication
AI & Automation6features
AI TranscriptionVoicemail transcriptionAI Powered Review Response AutomationRespond to customer reviewsAI Assistant (ADP Assist)AI Automation SummaryAI Review ResponsesRespond to reviewsAI Field Auto-FillAuto-population
Mobile & Field Tools5features
Offline ModeOffline AccessLiDAR IntegrationAutomatic savingLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentDigital FormsReal-time EditingGeotagged Images
Scheduling & Dispatch4features
SchedulingAppointment SchedulingDispatchingTask AssignmentEmergency Response ManagementEmergency dialingOnline Booking
Reporting & Analytics3features
AnalyticsDashboardReportingUsage and activity reportingData WarehousingAutomatic Data Backup
Technician Management3features
Call Monitoring & CoachingCall recordingTime TrackingAttendance TrackingBadging And Access Control
Equipment & Asset Management2features
Equipment TrackingActivity TrackingAsset ManagementAsset Management
Compliance & Safety1feature
Code Enforcement TrackingCompliance Tools
Integrations 3 across 2 categories
Communication 2
Gmail
Gmail
Google Meet
Productivity 1
Google Calendar
Google Calendar
Pricing
- Model
- Per User
- Starting at
- Contact for pricing