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Johnstone Supply eStore

by Johnstone Supply

Your local supply house, online

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About This Product

Online ordering platform from Johnstone Supply's cooperative network of 450+ independently owned stores. Features local store identification, account-specific pricing, order history, and dedicated sales team support for HVAC/R contractors.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
Yes
Public API
No
Deployment
Cloud

FSH Score Breakdown

Ease of Use
7.0
Features
6.1
Support
5.0
Value
6.0
Integrations
7.0
AI Capabilities
1.5

Customer Reviews

Features

55 features confirmed across 12categories· Showing confirmed capabilities only

Inventory Management20features

Inventory ManagementProduct List and FoldersBarcode ScanningBarcode and nameplate scanningAmazon Order History ImportAutomatic Inventory ReplenishmentMy Lists (Saved Lists for Reordering)Order History and Status TrackingReal Time Product Availability and Specs Lookup24/7 Online Ordering
Show 12 more
24/7 Ordering CapabilityAutomated Order Processing and FulfillmentCatalog ManagementLocal Distributor Inventory Availability CheckMaterial Order, Release and Tracking for Delivery or Pick Up at a Local BranchPart List Search By Model And LocationParts Availability LookupParts DatabaseReal Time Inventory and PricingReal Time Inventory and Pricing Visibility Across Multiple ERPsShipping ManagementPurchase OrdersView bids, open orders, and order history

Platform & Customization11features

Attach Manual J and Design Reports to ServiceTitan Customer RecordsAutocomplete SuggestionsCentralized Data Lists with Document and Media SupportDirectConnectDouble Entry PreventioneProcurement / PunchOut IntegrationOnline Account ManagementData ExportAdvanced search for finding items on order
Show 3 more
Approval ManagementManager approval workflowLinked Documents And Spec SheetsMulti-LocationMap branch locations

Invoicing & Payments5features

Cart And CheckoutContractor-Specific Pricing VisibilityPricebook BuilderPrice BookReal-time local pricing syncAuto Apply Customer Pricing

Estimating & Quoting4features

Quoting & EstimatesCreate orders based on realtime pricingCustomer Facing Product Browsing and EstimatesDynamic Presentation BuilderReal-Time Access to Manufacturer Options and Pricing

Mobile & Field Tools3features

Technician Mobile AppGeo-Located Photo Capture of Installed EquipmentImage Upload

AI & Automation3features

AI SupportVirtual Assistant for equipment and part identificationAI AssistantsAI Chatbot Assistant

Customer Communication2features

Client PortalView account informationQuick Actions in Chat

Technician Management2features

HR Data Integration with External SystemsBusiness Account Dashboard

Accounting Integration2features

Auto Detect Unrecorded Transactions and ErrorsAccounts PayableProcure-to-Pay workflow

Scheduling & Dispatch1feature

Work OrdersCreate orders

Equipment & Asset Management1feature

Mini Split Control

CRM & Sales1feature

Dealer Locatorlocal store identification

Integrations 9 across 6 categories

Accounting 2
Coupa

Coupa

SAP Ariba

Ariba

eCommerce 2
JS Connect
Johnstone Supply
Data & Automation 2
EnterWorks
Gooey.AI
Field Service 1
ServiceTitan

ServiceTitan

Marketing 1
Bloomreach
Productivity 1
JAGGAER

Pricing

Model
Free
Starting at
Free
Notes
Free online ordering for account holders. Requires trade account and local store assignment. Dedicated sales team support.
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