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KnowHow

by KnowHow

Last updated Mar 29, 2026 · 1 revision

Mobile knowledge management app with AI-powered SOPs, 14-language translation, and industry-expert templates for field crews.

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About This Product

KnowHow gathers company expertise into a mobile-accessible app so field crews can access step-by-step procedures anytime, cutting onboarding times in half. With hundreds of customizable templates built by industry experts, AI content creation tools, and translation into 14+ languages including Spanish and French, it serves growing restoration, construction, and HVAC companies managing distributed teams.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
No
Deployment
Cloud

FSH Score Breakdown

Ease of Use
6.0
Features
9.0
Support
5.0
Value
5.5
Integrations
7.0
AI Capabilities
1.5

Customer Reviews

Features

59 features confirmed across 11categories· Showing confirmed capabilities only

Training & Education13features

Self-Paced Online LearningTap and scan access to equipment how-toIn-Person Hands-On LabOn The Job Training and SupportAI Powered SOP GenerationAuto Assign Learning PathsLMS Progress TrackingVideo to Step-by-Step ConversionMobile-Friendly LearningMobile field accessOn-Demand Video Libraryprocess recording
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Quizzes & AssessmentsTraining quizzes and assessmentsAI Content TranslationDigital BadgingOn-Demand GuidanceRegistered Apprenticeship

Platform & Customization11features

Role-Based Access ControlRole-Based Access ControlAI Text Rewriting And TranslationMulti-LocationCustom TemplatesPre-built Industry TemplatesThird-Party IntegrationIntegration with industry providers (PSA, Matterport, Drysource, CoreLogic)Single Sign-OnSingle Sign-On (SSO)Document ManagementVideo-to-Step-by-Step DocumentationMulti-Language SupportPlain-language support
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Browser ExtensionsChrome Browser ExtensionCross-Platform SupportIndustry Provider Integration

Mobile & Field Tools7features

Offline ModeOffline AccessMobile Web App for Service ProvidersMobile Worker Access from One DeviceAI Form Guidance AgentQR Code SystemScreen and Audio RecordingTechnician Mobile App

Technician Management7features

Agent ScorecardsleaderboardsTraining Coursesai-powered sop creation and translationError Code And SOP LibraryCertification ManagementChecklistsChecklist-based service deliveryOnboardingNew Hire OnboardingEmployee Rewards & RecognitionGamification (badges and progress tracking)

AI & Automation6features

AI Supportinstant ai answers based on company sopsAI Assistant (ADP Assist)AI AssistantsAI TranscriptionAutomation RulesAutomatic Process TranslationAI Content Drafting

Scheduling & Dispatch4features

DispatchingMobile appWork OrdersProject monitoring and work recordsJob SearchProject Management

CRM & Sales3features

Franchise ManagementFranchise ManagementSales Template LibraryMarketing Toolsmulti-location standardization

Compliance & Safety3features

Audits And ComplianceCode Compliance ReportingCode Enforcement TrackingCompliance management

Customer Communication2features

AI ReceptionistAI-Powered SOP AssistantAI ConciergeAI-Powered Virtual Expert (Howie)

Reporting & Analytics2features

ReportingCompliance ReportingGoal Trackingprogress tracking

Equipment & Asset Management1feature

Asset ManagementSOP Management

Pricing

Model
Subscription
Starting at
Contact for pricing
Notes
Enterprise SaaS for restoration/construction companies. No public pricing — demo required. Website at tryknowhow.com. RIA members get exclusive pricing. Primarily targets restoration industry, NOT specifically HVAC training.
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