Power Selling Pros
by Power Selling Pros
One-on-one CSR coaching using the contractor's own recorded calls twice monthly, targeting 85-90% booking rates through the Pattern for Excellence model.
Highlights
Media
powersellingpros.com
About This Product
Founded by Brigham Dickinson after he recognized that CSRs were the most underutilized revenue lever in home services. Uses the Pattern for Excellence model. Also offers Booked by PSP, an outbound call handling service. Partners with ACCA for contractor education. Has trained 1,400+ CSRs across North America. Overlaps with Software directory.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
Training Details
- Format
- Virtual Live
- Credential
- None
- Audience
- Business Owner
- Region
- National
- Accreditation
- ACCA
FSH Score Breakdown
Ease of Use 5.0
Features 9.0
Support 8.0
Value 5.5
Integrations 5.0
AI Capabilities 1.5
Customer Reviews
Features
59 features confirmed across
12categories· Showing confirmed capabilities only
Training & Education14features
Live Instructor-Led ClassesLIVE Group Kickoff TrainingOn-Demand Video LibraryTraining recordings for new hiresSales & Customer RelationsSales & Customer Relations1:1 Expert Coaching1:1 TrainingBusiness Evaluation & Customized Training RoadmapCSR & Dispatcher TrainingExtensive Training Library
Show 6 more
Group Coaching SessionsLeadership TrainingLive Group TrainingLive In-Person or Remote Field TrainingOne on One Role PlaysEnergy Auditing & PerformanceCall Auditing
Technician Management11features
Technician CoachingDetailed coaching session notesOnboardingTraining recording for new hiresTraining CoursesLeadership DevelopmentCheck InInternal Employee Communication360 Degree FeedbackCall Monitoring & CoachingPerformance Feedback
Show 3 more
Ride Along TrackingReal Time Performance FeedbackCertification ManagementIndustry-specific training evaluation
Customer Communication7features
Call RecordingCall Recording AnalysisCustomer Support24/7/365 CoverageAI Chat ReceptionistAI ReceptionistInbound call answeringAuto DialerNotificationsOutbound calling
CRM & Sales7features
Ongoing Accountability and Support1:1 Monthly MeetingsAutomated Review RequestsReview GenerationBusiness ConsultingClub Membership ProgramCustomer Loyalty ProgramMaintenance Agreement Manager
Reporting & Analytics5features
ReportingMonthly Progress ReportsAnalyticsAI-enhanced performance trackingGoal TrackingKPI Tracking and Reporting GuidanceKPIs and Reporting
AI & Automation4features
AI Powered Scheduling and DispatchAI + Human HandoffAI Agent for Training Path GenerationAutomatic Call Classification and Disposition Correction
Platform & Customization3features
Team CollaborationThird-Party IntegrationField Edge IntegrationSingle Sign-OnService Titan Integration
Invoicing & Payments2features
Payment ProcessingMonthly SubscriptionRecurring Revenue Management
Equipment & Asset Management2features
Air Quality MonitoringQuality Assurance MonitoringRemote MonitoringCall Monitoring
Compliance & Safety2features
Compliance Language and Tone ScoringBuilding Code ComplianceTrust Building
Scheduling & Dispatch1feature
Dispatching
Accounting Integration1feature
Co-op Fund Management
Integrations 1 across 1 category
Field Service 1
ServiceTitan
Service Titan
Pricing
Subscription high confidence
| Tier | Monthly | Annual | Unit |
|---|---|---|---|
| 2-Hour Virtual Training Core booking fundamentals, call flow framework, objection handling basics, ideal for 1-3 CSRs | $2,500 | -- | flat |
| 4-Hour Virtual Training Advanced objection handling, tone and language mastery, role-plays, ideal for 4-8 CSRs | $5,000 | -- | flat |
| Full-Day In-Person Training Master Trainer on-site, customized training, hands-on coaching, ideal for 8+ CSRs | $10,000 | -- | flat |
| Ongoing Monthly Coaching Twice-monthly one-on-one coaching, personalized feedback, monthly manager check-ins, no contracts | $325 | -- | /CSR |
- Enterprise
- Custom pricing for 5+ CSRs available upon request
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