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ServiceTitan Academy Certified User Program

by ServiceTitan

Directly links software operational training with field-level soft skills, teaching technicians how to present options and communicate effectively on-site.

ServiceTitan Academy Certified User Program - by ServiceTitan - Professional Development Courses software - logo 7.5 - Excellent
Custom · Contact for pricing 5 Features Training
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About This Product

Free online certification for ServiceTitan platform proficiency with role-based paths for CSRs, dispatchers, and technicians. Teaches how technicians present options and communicate on-site, not just software usage. A recognized credential in the home services job market.

Training Details

Format
Self Paced Online
Credential
Badge
Duration
self_paced
Audience
Journeyman
Region
National
Accreditation
None
Systems Covered
Unitary Residential

FSH Score Breakdown

Ease of Use
8.0
Features
6.5
Support
7.5
Value
8.5
Integrations
7.0
AI Capabilities
2.0

Customer Reviews

Features

5 features confirmed across 3categories· Showing confirmed capabilities only

Technician Management2features

Certification ManagementIndustry-recognized verifiable credential shareable on LinkedInTraining CoursesAnnual recertification exam covering new platform updates

Training & Education2features

NATE Certification PrepRole-based certificationsSimulation-Based TrainingPractice environment for hands-on learning without affecting company data

Customer Communication1feature

Community ForumAccess to exclusive Certified User Facebook Group and monthly Admin Hours

Pricing

Model
Custom
Starting at
Contact for pricing
Notes
Included with membership. Included for ServiceTitan enterprise software customers.
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