Smith.ai Live Chat
by Smith.ai
24/7 AI receptionist with live-staffed web chat for HVAC contractors, handling lead capture and appointment booking.
7.3 - Excellent Subscription · $140/mo Free Trial Mobile App
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Overview
Smith.ai provides 24/7 virtual receptionists combining AI with live human agents for web chat, phone answering, and lead intake. For HVAC contractors, it qualifies service requests, books appointments, and provides intelligent call analytics. The chat widget embeds into any website and transfers to live agents when AI assistance is insufficient.
FSH Score Breakdown
Ease of Use 8.0
Features 7.5
Support 8.0
Value 6.5
Integrations 7.5
AI Capabilities 6.0
Customer Reviews
Key Features
| Feature | Value |
|---|---|
| ServiceTitan Integration | ✅ |
| QuickBooks Integration | ✅ |
| Financing Integration | ❌ |
| In-Chat Proposal Generation | ❌ |
All Features
| Feature | Value |
|---|---|
| CRM Lead Sync | ✅ |
| Real-Time Scheduling | ✅ |
| Mobile App | ✅ |
| API Access | ✅ |
| Cloud Hosted | ✅ |
| Multi-Location Support | ✅ |
| White Labeling | ❌ |
| Custom Reporting | ✅ |
| SMS Messaging | ✅ |
Pricing
- Model
- Subscription
- Starting at
- $140/mo
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