Arch

Name: Arch
Author: Arch Technologies Inc.

by Arch Technologies Inc.

Last updated Mar 29, 2026 · 1 revision

AI marketing software for ServiceTitan contractors that predicts churn, finds upsells, and automates campaigns.

5.5 Good See breakdown →

Highlights

26 Features 7 Integrations

Capabilities

Custom Mobile App

Buy from Arch Technologies Inc. Visit website

Media

getarch.com

About This Product

Arch connects to ServiceTitan and layers in external data like permits, real estate transactions, and financial signals to build Ideal Customer Profiles. Its AI identifies churn risk, surfaces upsell opportunities from technician notes, and automatically enrolls customers into personalized email and direct mail campaigns.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Available
Free trial: No
Free tier: No
Public API: Yes
Deployment: Cloud

FSH Score Breakdown

Ease of Use

5.0

Features

6.5

Support

5.0

Value

5.0

Integrations

8.0

AI Capabilities

1.5

Customer Reviews

Features

26 features confirmed across 7categories· Showing confirmed capabilities only

CRM & Sales12features

Marketing ToolsAudience BuilderA/B TestingAdvanced Audience SegmentationAutomated Email Marketing for RenewalsDirect Mail MarketingHot Lead FlaggingHot Leads ListIdeal Customer Profile Creation

Show 4 more

Lead ManagementHot LeadsAutomated Multi-Channel Campaign ExecutionChurn PredictionFull Attribution Tracking

Reporting & Analytics4features

AnalyticsExecutive dashboardBenchmarking ReportsIndustry benchmarkingExecutive DashboardIndustry Performance Benchmarks

AI & Automation3features

AI Agents for SalesAutomatic Call Classification and Disposition CorrectionAI Pricing and Up-Sell Recognition

Customer Communication2features

Skills-Based Ticket RoutingAI ReceptionistVoice AI agent coaching

Technician Management2features

Call Monitoring & CoachingTechnician CoachingCustom coaching rubrics

Platform & Customization2features

Attach Manual J and Design Reports to ServiceTitan Customer RecordsNear Real-Time Access to Critical Information

Accounting Integration1feature

BudgetingBudget forecasting tools

Integrations 7 across 2 categories

Communication 6

Avoca

Broccoli

Dialpad

Google Chat

Microsoft Teams

Slack

Field Service 1

ServiceTitan Native

Pricing

Model: Custom
Starting at: Contact for pricing
Notes: No public pricing. Arch is an AI-driven revenue/marketing platform for HVAC contractors (not a financing platform as originally noted). Integrates with ServiceTitan. Uses ML to identify homes with aging HVAC systems via permits, real estate transactions, and financial signals. Raised $6.2M seed from Gigascale Capital, Coatue, Floodgate, ReGen Ventures, MCJ Collective. Co-founders: Phil Krinner and Sacha Schmitz (San Francisco).