Yelp for Business

Name: Yelp for Business
Author: Yelp for Business

by Yelp for Business

Last updated Mar 29, 2026 · 1 revision

6.2 Good See breakdown →

Highlights

95 Features 9 Integrations

Capabilities

Freemium Free Tier

Visit website

Media

Rheem Prestige AC Not Working - Disassembly of Condenser & Service Call Overview

About This Product

HVAC companies utilize this platform to manage online business profiles and respond to customer reviews across search results. It enables service providers to enhance local visibility and maintain reputation through direct engagement with client feedback.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Not available
Free trial: No
Free tier: Yes
Public API: No
Deployment: Cloud

FSH Score Breakdown

Ease of Use

6.0

Features

9.0

Support

5.0

Value

6.5

Integrations

7.0

AI Capabilities

1.5

Customer Reviews

Features

95 features confirmed across 15categories· Showing confirmed capabilities only

CRM & Sales35features

CRMRespond to customer inquiries and messagesCompany Profile MaintenanceAd ManagementAI Powered Ads and Outreach OptimizationAutomated Social Media PostingBuyer Intent SignalsCompetitor Tracking and ReportingCustomer Activity Management

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Filter and Validate Leads in Real TimeGeofencing MarketingLocation Intelligence and Market AnalysisMachine Learning Ad Budget ToolPaid AdsPortfolio ShowcaseRatings And ReviewsReview Management and ResponseSEO And Local Search OptimizationSEO OptimizationDealer LocatorBusiness details retrievalGoogle Business Profile ManagementUpdate business hours and service areaMarketing ToolsYelp Connect postsUnified Customer View with ReportingLead ManagementConsumer intent signalsAd Platform IntegrationAd To Chat ConversionAdvanced Ad Creation ToolsBrand Consistency ManagementConsolidated Partner DashboardGoogle Verified BadgeKeyword Research And TargetingLead ExportPaid SearchAd Performance And ROAS TrackingHyper Local TargetingAutomated Review RequestsReview retrieval

Customer Communication12features

Automated Status UpdatesBusiness Hours ManagementCustomer Communication ToolsCustomer SupportRespond to messagesCustomizable Greeting MessageDedicated Phone NumberDirect Member To Partner MessagingNotificationsReal-time mobile notifications

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Email IntegrationAI-enhanced business owner inbox summariesCall Flow AutomationCustomizable call to actionSMS MessagingRespond to messagesAssign Messages to Team Members

AI & Automation11features

AI Agent Custom InstructionsAI Agents for Engagement, Qualification, and ConversionAI Call QualificationAI Employee for Automated Lead Response and Appointment SettingAI Follow-Up TasksAI Powered Matching AlgorithmAI Powered Monitoring to Flag and Filter Suspicious or Fraudulent ReviewsAI Powered Photo Recognition for Project Requests

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AI Powered Review Response AutomationAI Powered SearchAI Review ResponsesReview excerpts

Platform & Customization10features

Custom API AccessWebhooksData Ingestion APIPartner APIScheduling And Dispatch IntegrationData ImportData Ingestion APIMulti-LocationSwitch between multiple locationsThird-Party IntegrationOrdering, scheduling, payment, fulfillment, and customer support integrationMenu Management

Show 2 more

Document ManagementUpload photosCustom BrandingLogo

Mobile & Field Tools5features

Image UploadReal Time Mobile AlertsAI Photo AnalysisAI-powered photo recognition for project needsDigital FormsAdd photosImage Capture And Tagging

Scheduling & Dispatch4features

SchedulingAppointment request handlingMultiple Time Zones for Staff/LocationsOnline BookingYelp Reservations search and native booking flowsReservations Management

Reporting & Analytics4features

AnalyticsUnified view of performance data across table management and POSReportingTrack ad resultsHistorical Data AccessConsumer Financing Metrics Reporting

Invoicing & Payments3features

Payment ProcessingCheckout APIOnline CheckoutPoint of Sale (POS) System

Estimating & Quoting2features

Quoting & EstimatesCustomers can request quotes from youBid Requests

Technician Management2features

Business Account DashboardAdvanced Hours Management

Compliance & Safety2features

Service Provider Vetting and Verification BadgeLicense Verification

Training & Education2features

Sales & Customer RelationsSingle view of each customer across systemsBusiness Management & OperationsBusiness summaries

Inventory Management1feature

Inventory ManagementFulfillment API

Equipment & Asset Management1feature

Device Grouping by Organization, Location, and Floor

Accounting Integration1feature

BudgetingPortfolio

Integrations 9 across 6 categories

Field Service 2

Housecall Pro

Vagaro

Productivity 2

Apple Maps

Calendly

Industry-Specific 2

Dinerware

Olo

Marketing 1

Zocdoc

eCommerce 1

Grubhub

Data & Automation 1

Zapier

Pricing

Freemium high confidence

Tier	Monthly	Annual	Unit
Yelp Business Page Free business page, get found in searches, respond to reviews and messages	Free	--	flat
Yelp Ads Prime ad spots, target by location and keyword, track ad performance	$150	--	flat
Upgrade Package Eye-catching visuals, promote offers, no competitor ads on page	$180	--	flat
Yelp Ads & Upgrade Package All benefits of Yelp Ads and Upgrade Package, plus Verified License	$270	--	flat

View pricing page →

Related Products 3 across 1 category

Alternatives & Competitors

Angi (formerly Angie's List) Evidence-backed Fair

Angi (formerly Angie's List) Strong match

Why these are related — sources 5

reddit
“After using Yelp ads, Angi’s ads/list, home-advisor, Bark, ThumbTack. I have to say Yelp has definitely given me the most bang for my buck.”
homesidekick.com
“Two of the most popular options are Angi (formerly Angie's List) and Yelp. Both offer contractor reviews, but they function differently and cater to different needs.”
projul.com
“Yelp's model is advertising-based. Your free listing can show up in search results, but paying for Yelp Ads puts you above organic results and on competitor pages. Angi's model is lead-based. When a homeowner submits a project request on Angi, the platform matches them with contractors in the area.”
fieldpulse.com
“Like, Home Advisor and Yelp, Thumbtack offers a more open platform for any market than Angi.”
housecallpro.com
“The best Angi alternatives for contractors include Google Local Service Ads, Thumbtack, HomeAdvisor, Yelp, Houzz Pro, Home Depot Pro Referral, Networx, Bark, HomeGuide, and Neighborly.”

HomeAdvisor (Angi subsidiary) Evidence-backed Good

HomeAdvisor (Angi subsidiary) Good match

Why these are related — sources 3

reddit
“After using Yelp ads, Angi’s ads/list, home-advisor, Bark, ThumbTack. I have to say Yelp has definitely given me the most bang for my buck.”
fieldpulse.com
“Home Advisor's ability to qualify who is added to its roster is a better option than Yelp's wide open platform.”
leadflowgod.com
“Clear cost-per-lead vs Yelp's unclear ROI metrics. Actual leads vs Yelp's impression-based advertising. Project value estimates upfront vs unknown Yelp inquiry size.”

Google Local Services Ads (Google platform) Evidence-backed Good

Google Local Services Ads (Google platform) Good match

Why these are related — sources 3

bluegridmedia.com
“Google LSAs give you more control, better conversion rates, and lead exclusivity. Yelp advertising should be something you test after you've maxed out those channels, and only if the math works for your specific trade and market.”
phlashconsulting.com
“The choice between Yelp Ads and Google Local Service Ads depends on various factors, including the nature of your business, target audience, and advertising goals.”
beltstack.com
“Google Local Services Ads capture high-intent Google searchers with a screened listing; Yelp Ads monetize users already browsing Yelp—choose based on where your best customers start research.”