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Constant Contact

by Constant Contact Inc.

Straightforward email marketing with high deliverability, event tools, and social posting for small businesses.

Media

About This Product

Constant Contact provides email marketing with strong deliverability rates, drag-and-drop email builder, contact management, social media posting, and event marketing tools. Its simplicity and support make it a popular choice for HVAC contractors who want reliable email campaigns without a steep learning curve.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
7.0
Features
7.9
Support
6.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

71 features confirmed across 11categories· Showing confirmed capabilities only

CRM & Sales28features

CRMContact managementBulk ProspectingMarketing ToolsPost to Facebook, Instagram & LinkedInA/B TestingAI Caption GenerationDrag and Drop Email EditorAd Performance And ROAS TrackingAdvanced Audience Segmentation
Show 20 more
AI Assisted MarketingAI Image And Caption GeneratorApple Mail Privacy Protection HandlingAuto Create Contacts Via ZapierAutomated Email Marketing for RenewalsAutomated Social Media PostingBrand Consistency ManagementContact ImportCustom Post-Review Landing PagesCustomer Journey BuilderDynamic Content DeliveryDynamic contentInstant Web Lead Parsing And Follow UpLink Click TrackingReady-to-Roll TemplatesWebsite Builder With ThemesSales AutomationAbandoned cart recoveryAutomated Customer TouchpointsAutomated Customer Touchpoints And SequencesCart Abandonment RecoveryLead Managementcontact list segmentation

Platform & Customization17features

Approval ManagementCampaign sharing and approvalsCustom BrandingLocked templates for brand consistencySingle Sign-OnCustom permissions and billing setupMulti-Company ManagementData ImportData Import & Export ToolsAI Document Editor With Co-AuthoringAI Template BuilderDrag And Drop Form Builder
Show 9 more
Mobile-First DesignDocument ManagementStore organization logos and images in libraryCustom TemplatesLocked templatesBack Office Data SyncContract and Form CustomizationNear Real-Time Syncs Every 15 MinutesRole-Based Access ControlPermissions and billing setupMulti-LocationMulti-Account SolutionsDepartments And Permissions

Reporting & Analytics7features

ReportingReporting & analyticsAnalyticsTrack campaign performance and engagement ratesAutomated Dashboards and System Status ReportsChannel ROI ReportingMarketing Analytics DashboardHeatmap ReportingGoal Trackinglink click tracking

Customer Communication6features

Chat and Email SupportCross-Device Campaign EditingEmail List BuildingNotificationsunsubscribe trackingSMS MessagingPremium plans include 500 messages; Lite and Standard plan customers can add messages starting at $10/month.Customer Support

AI & Automation6features

AI Enabled Behavior DetectionAI Generated Work Order Summaries and Prioritization RecommendationsSubject Line Recommendation EngineAI Email Assistantsubject line recommendation engineAI SupportAI writing assistanceAI Powered Social Listening

Mobile & Field Tools2features

Digital Formspop-up formsImage Upload

Scheduling & Dispatch1feature

SchedulingEmail scheduling

Estimating & Quoting1feature

Specification Editordrag-and-drop editor

Technician Management1feature

Training CoursesAccess free training

Compliance & Safety1feature

EMF TestingA/B testing

Training & Education1feature

AI Content Translation

Integrations 28 across 7 categories

Marketing 10
BoldTrail
Facebook

Facebook

Givebutter
Google Analytics

Google Analytics

Instagram

Instagram

LinkedIn

LinkedIn

Lofty
TikTok

TikTok

Unbounce
Vimeo
Productivity 6
Acuity Scheduling

Acuity Scheduling

Canva
Google Forms
Google Sheets

Google Sheets

Typeform
monday.com
CRM 5
Blackbaud Raiser's Edge NXT
Cloze
Follow Up Boss
HubSpot

HubSpot

Salesforce

Salesforce

eCommerce 3
Shopify

Shopify

Squarespace
Webflow
Payment Processing 2
Square

Square

Stripe

Stripe

Communication 1
Telgorithm
Data & Automation 1
Zapier

Zapier

Pricing

Model
Subscription
Starting at
$12/mo

Related Products 2 across 1 category

Alternatives & Competitors

Mailchimp Evidence-backed Good
Intuit Inc. Strong match
Why these are related — sources 5
  • reddit

    “Is Constant Contact better than Mailchimp?Constant Contact is easier to use and better for beginners, while Mailchimp offers more advanced features. The best choice depends on your needs and experience level.”

  • brevo.com

    “Mailchimp is far from the cheapest Constant Contact alternative on this list.”

  • emailtooltester.com

    “MailChimp and Constant Contact are both popular email marketing tools, and each has its own particular strengths and weaknesses.”

  • emailvendorselection.com

    “Constant Contact versus Mailchimp can go toe to toe.”

  • mailercheck.com

    “Constant Contact is beginner-friendly, has a mobile app, offers integrations with 450 apps, and its customer support is one of the main reasons why people prefer this competitor over Mailchimp.”

ActiveCampaign Evidence-backed Good
ActiveCampaign LLC Strong match
Why these are related — sources 5
  • activecampaign.com

    “ActiveCampaign vs. Constant Contact”

  • brevo.com

    “ActiveCampaign is a great Constant Contact alternative for the”

  • jellyreach.com

    “ActiveCampaign and Constant Contact differ across several core dimensions that affect setup effort, automation power, and reporting depth.”

  • ramp.com

    “Both platforms serve over 100,000 businesses but differ significantly in automation depth, integration capabilities, and pricing models for industry applications.”

  • emailvendorselection.com

    “ActiveCampaign | Marketing automation | Yes, 14 days | $15 ... Constant Contact | Yes, 14 days | $12 (both listed in the editorial best-platforms comparison table).”