ReachOut Suite
by ReachOut (Fingent)
HVAC field service platform with customer portal for service requests, quote approvals, and appointment reviews -- free for 3 users.
5.8 - Good
Freemium · Free Free Trial Free Tier Mobile App 43 Features
2 Integrations
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Buy from ReachOut (Fingent) Media
www.reachoutsuite.com
About This Product
ReachOut Suite offers a customer portal where clients can request HVAC services and repairs, approve quotes, and review appointments. Features drag-and-drop scheduling, digital inspection forms, mobile field data collection with photo annotation, and integrated map-view technician tracking. First 3 users are free forever with access to all features including work order management, inspections, scheduling, invoicing, and integrated payments. Also offers a 7-day free trial.
FSH Score Breakdown
Ease of Use 7.0
Features 6.5
Support 6.5
Value 7.0
Integrations 5.5
AI Capabilities 2.0
Customer Reviews
Features
43 features confirmed across
16categories· Showing confirmed capabilities only
Platform & Customization10features
Custom API AccessREST APICustom BrandingWhite LabelingCustom FieldsCustom FormsCustom TemplatesJob templatesAudit TrailActivity log direct job accessDocument ManagementImage grouping by form name or tagsRole-Based Access ControlUser role switching without job impactData ExportForm data export
Show 2 more
Multi-Language SupportMultilingual mobile app support (Spanish, Hindi)Single Sign-OnSecret token-based authentication
Mobile & Field Tools4features
Offline ModeOffline AccessAI Photo AnalysisMobile app image capture during job executionDigital FormsStandard form builder image upload per questionDigital SignaturesElectronic signatures
Scheduling & Dispatch3features
SchedulingGraphical Job SchedulingDispatchingDispatch ManagementWork OrdersJob progression bar with additional statuses
Estimating & Quoting3features
Quoting & EstimatesQuotes & InvoicingChange OrdersJob RevisionAutoCAD GenerationAutomated payroll calculation from timesheets
Fleet & GPS Management3features
GPS TrackingMap ViewGIS RoutingRoutingGeofencingGeofencing
Customer Communication3features
NotificationsAutomated notificationsClient PortalMobile app customer information sectionSMS MessagingSending Text and Email
Technician Management3features
ChecklistsDigital ChecklistsInspection ManagementField data collection with images and videos for auditsTime TrackingUser profile and time logged
Invoicing & Payments2features
InvoicingInvoicesPayment ProcessingOnline Payments
Reporting & Analytics2features
ReportingCustom ReportsAnalyticsReporting/Analytics
Equipment & Asset Management2features
Equipment TrackingActivity trackingAsset ManagementMobile app asset management independent of jobs
CRM & Sales2features
CRMCentralized CRMMaintenance Agreement ManagerPreventive Maintenance
Accounting Integration2features
Accounts PayableSync of inventory parts and components with accounting softwareAccounting IntegrationCustomer and invoice data synchronization with accounting software
Inventory Management1feature
Inventory ManagementParts Inventory Management
Compliance & Safety1feature
Evacuation MonitoringPassive location monitoring
AI & Automation1feature
Automation RulesUser inactivity marking with task reassignment
Training & Education1feature
Self-Paced Online LearningAsynchronous job submission
Integrations 2 across 1 category
Accounting 2
QuickBooks Online
QuickBooks
Xero
Xero
Pricing
- Model
- Freemium
- Starting at
- Free
