Schedule Engine Live Chat
by ServiceTitan
Last updated Mar 29, 2026 · 1 revision
24/7 live chat and voice support for home service contractors, staffed by industry-trained professionals.
7.0 - Excellent Quote Only · Contact for pricing 17 Features
1 Integrations
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scheduleengine.com
About This Product
Schedule Engine provides automated online scheduling, 24/7 live chat, and voice support staffed by industry-trained professionals for home service contractors. Acquired by ServiceTitan, it integrates with leading field service platforms to ensure contractors never miss a job while optimizing dispatcher and technician efficiency.
FSH Score Breakdown
Ease of Use 8.0
Features 7.0
Support 7.5
Value 7.0
Integrations 8.0
AI Capabilities 4.5
Customer Reviews
Features
17 features confirmed across
8categories· Showing confirmed capabilities only
Scheduling & Dispatch4features
SchedulingPreferred arrival window selectionDispatchingDirect dispatch board bookingOnline Booking24/7 online booking capture from website and GoogleEmergency Response ManagementEmergency escalation workflows
Customer Communication3features
AI Chat Receptionist24/7 live chatNotificationsAutomated messaging notificationsCustomer Support24/7 voice support
Platform & Customization3features
Custom Scripting SupportCustomizable call scriptingThird-Party IntegrationFSM software integrationSingle Sign-OnServiceTitan integration
CRM & Sales2features
Lead ManagementJob type and campaign mappingMarketing ToolsSocial Media Booking
AI & Automation2features
Automation RulesCustomizable WorkflowsAI Support24/7 voice support
Fleet & GPS Management1feature
GPS TrackingReal-time numbers tracking
Reporting & Analytics1feature
AnalyticsReal-time dashboard with call recordings
Mobile & Field Tools1feature
Digital FormsPhoto and video upload for lead intake
Integrations 1 across 1 category
Field Service 1
ServiceTitan Native
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing
- Notes
- Implementation fee $495-$2,000 (integrated vs non-integrated). Ongoing Digital CSR plan priced per business needs — not publicly listed. Acquired by ServiceTitan in 2022, now branded as 'ServiceTitan Scheduling Pro' on their website. Pricing likely bundled with ServiceTitan for existing customers.
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