ServiceTitan Dashboard & Analytics
by ServiceTitan
Last updated Mar 29, 2026 · 1 revision
Purpose-built FSM with dynamic KPI dashboards tracking HVAC metrics: revenue, gross margin, booking rate, technician performance, and cost per lead.
4.9 - Fair Per User · Contact for pricing Mobile App 35 Features
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www.servicetitan.com
About This Product
ServiceTitan is a major field service management platform for HVAC contractors with built-in BI dashboards. Tracks KPIs including average ticket size, cost per qualified lead, booking rate, conversion rate, service response time, revenue per service call, and first-time fix rate. Integrates with Domo, Tableau, and Power BI for advanced analytics. Used by hundreds of HVAC companies.
FSH Score Breakdown
Ease of Use 5.5
Features 6.8
Support 6.5
Value 3.0
Integrations 6.0
AI Capabilities 1.5
Customer Reviews
Features
35 features confirmed across
14categories· Showing confirmed capabilities only
Platform & Customization5features
Multi-Language SupportMulti-language supportThird-Party IntegrationServiceTitan FindingsSingle Sign-OnMFA/SSO protectionDocument ManagementBulk media uploadsApproval ManagementSupervisor tools
Reporting & Analytics4features
AnalyticsDynamic dashboards for tracking revenue and trendsReportingTransaction sortingBenchmarking ReportsIndustry benchmarksCall TrackingCall tracking tied to specific campaigns
Accounting Integration4features
Job CostingFinancial and profitability trackingCapEx PlanningCapacity planningAccounting IntegrationThird-party accounting integrationAccounts PayableBuilt-in accounting
Scheduling & Dispatch3features
SchedulingDrag-and-drop schedulingWork OrdersField ProProject ManagementProject Plan
Invoicing & Payments3features
InvoicingOn-site invoicing and payment collectionConsumer FinancingIntegrated financingPrice BookPre-built flat-rate pricing
Customer Communication3features
NotificationsAutomated customer notificationsVideo ConferencingCall recording and categorizationSMS MessagingTwo-way SMS communication
Inventory Management3features
Inventory ManagementEquipment and serial number trackingPurchase OrdersPurchase order managementBarcode ScanningOCR scanning
Estimating & Quoting2features
Quoting & EstimatesProfessional visual estimatesChange OrdersRFIs & Change Orders
Fleet & GPS Management2features
GPS TrackingReal-time technician GPS trackingGIS RoutingZone-based routing
CRM & Sales2features
Maintenance Agreement ManagerMembership and service agreement managementLead ManagementLead scoring and conversion tracking
Mobile & Field Tools1feature
Digital SignaturesPhoto and signature capture
Technician Management1feature
Agent ScorecardsTechnician scorecards for real-time revenue and membership tracking
Equipment & Asset Management1feature
Equipment TrackingCustomer history and equipment tracking
AI & Automation1feature
AI SupportAI Voice Agents
Pricing
- Model
- Per User
- Starting at
- Contact for pricing
- Notes
- Dashboard companion is part of the ServiceTitan platform — included with ServiceTitan subscription (starts at $398/month). Same app, same login. Provides real-time KPI dashboards, reporting, and business intelligence for office managers and owners.
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