Data export available on request
"the right to request that we provide a copy of your Personal Data in a portable format;"
Confidence: high
Source
FieldEdge
by FieldEdge
Last updated Mar 29, 2026 · 1 revision
The contractor's edge
Highlights
Capabilities
Trust
Media
www.fieldedge.com
About This Product
FieldEdge is a field service management platform designed for HVAC and plumbing contractors that unifies office and field operations through mobile tools for work orders, quotes, and payments. Its primary differentiator is the claimed real-time synchronization with QuickBooks, distinguishing it from competitors that rely on batch or delayed data transfers. The software includes a price book and flat rate pricing database to support on-site invoicing and service ticket management.
AI-generated from research sources
Key Insights
The product is positioned as a mobile-first application for technicians rather than a comprehensive desktop FSM suite, focusing heavily on pricing and invoicing workflows.
FieldEdge claims a unique market position as the only provider offering real-time synchronization between QuickBooks and field service management software.
The pricing model operates on a per-job basis starting at $4.89 per month, with a noted revision to the per-work-order rate effective April 1.
FSH scoring indicates strong feature depth at 6.5 but a low value score of 3.0, suggesting potential cost concerns relative to functionality.
The platform is categorized as an established but aging solution with its strongest capability remaining in QuickBooks Desktop integration.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
AI Approach
AI-Enhanced
AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Data deletion honored on request
"the right to request that we delete (e.g., “erase”) your Personal Data;"
Confidence: high
Source
Primary policy document: https://fieldedge.com/privacy-policy
FSH Score Breakdown
Ease of Use 6.5
Features 7.3
Support 5.0
Value 4.5
Integrations 8.0
AI Capabilities 5.0
Customer Reviews
Features
61 features confirmed across
14categories· Showing confirmed capabilities only
Scheduling & Dispatch10features
DispatchingDispatchingSchedulingBooking & SchedulingWork OrdersWork order visibility for techniciansOnline BookingCall BookingProject ManagementProject ManagementCalendar BoardMap Based SchedulingReal-Time Synchronization of Work Orders
Show 2 more
Estimated Time of Arrival (ETA) GenerationAuto Assign Jobs
CRM & Sales8features
CRMCustomer ManagementLead ManagementLead TrackingMaintenance Agreement ManagerService AgreementsAutomated Customer Touchpoints And SequencesMembership Add-OnsMarketing ToolsMarketing ProCentralized Customer InformationCustomer Concern Tracking
Technician Management6features
Time TrackingTech Time TrackingTraining CoursesField Services AcademyIn-App Clock In/OutError Code And SOP LibraryOnboardingOnboarding SpecialistCommission TrackingPerformance & Commission
Platform & Customization6features
Custom FieldsCustom FormsDocument ManagementNavigator Knowledge BaseMulti-LocationBack Office Data SyncAI Template BuilderBackup And Restore
Invoicing & Payments5features
InvoicingInvoicesPayment ProcessingPCI compliant credit card processingPrice BookNative pricebook functionalityConsumer FinancingIntegrated FinancingPricebook With Images
Estimating & Quoting5features
Quoting & EstimatesBasic Agreements & Quotes60,000+ Item Database Updated WeeklyAdjustable Pricing FactorsDynamic Presentation BuilderMulti-Tier Proposal Generation
Customer Communication5features
NotificationsRemindersClient PortalCustomer PortalCall RecordingOutbound Call RecordingAI ReceptionistVoice AgentSMS MessagingIntegrated SMS Texting
Inventory Management4features
Inventory ManagementInventory managementParts And Materials PurchasingParts DatabasePurchase OrdersPurchases
Mobile & Field Tools4features
Gated Work SequencesDigital SignaturesDigital signaturesLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentImage And Video Upload For Problem Solving
Accounting Integration3features
Accounts PayableExpense flow to accounting softwareCapEx PlanningAdjustable capacity planningAccounting IntegrationTouchless accounting integrations
Reporting & Analytics2features
ReportingDrill down reporting metricsPdf And Excel Report Generation
Fleet & GPS Management1feature
GPS TrackingGPS Tracking
Equipment & Asset Management1feature
AlertsAutomated Alerts
AI & Automation1feature
Automation RulesGated work sequences
Integrations 4 across 2 categories
Accounting 3
QuickBooks Desktop Native
QuickBooks Online Native
Sage Intacct
Sage Intacct
Data & Automation 1
Zapier Zapier
Pricing
Quote Only high confidence
| Tier | Monthly | Annual | Unit |
|---|---|---|---|
| Select Dispatching, Booking & Scheduling, Basic Agreements & Quotes, Customer Management, Pricebook & Flat Rate Pricing | -- | -- | None |
| Premier All Select features plus Advanced Dispatching, Multi-Option Quotes, Advanced Service Agreements, 10 Saved Reports | -- | -- | None |
| Elite All Premier features plus Unlimited Saved Reports, Outbound Call Recording, Proposal Pro, MarketingEdge, Inventory | -- | -- | None |
- Minimum contract
- 12 months
Related Products 7 across 2 categories
Alternatives & Competitors
ServiceTitan
Evidence-backed
Good
ServiceTitan Good match
Why these are related — sources 2
- salesforce.com
“Service teams commonly compare ServiceTitan with platforms like Field Service from Salesforce, Jobber, Housecall Pro, FieldEdge, Workiz, mHelpDesk, and ServiceM8, depending on team size, trade focus, and operational needs.”
- servicetitan.com
“Compared to FieldEdge, ServiceTitan offers more robust customer support, community, and training resources that help our users develop greater industry expertise, get maximum usage out of our product, and learn how to implement best practices to grow their businesses and revenue.”
Jobber
Evidence-backed
Good
Jobber Good match
Why these are related — sources 3
- buildops.com
“It also includes tools you won't find in FieldEdge, like a built-in website builder with SEO, a marketing suite with automated review requests and referral programs, and Jobber AI for voice-powered quoting and scheduling.”
- fieldedge.com
“We hear from businesses just like yours that are making the choice between FieldEdge vs Jobber, or who may be looking for a Jobber alternative.”
- fieldpulse.com
“Jobber is an FSM platform designed for small and mid-sized service businesses. It offers scheduling, invoicing, and customer tracking, making it a solid FieldEdge alternative for those who need a simple, easy-to-use system”
FieldPulse
Evidence-backed
Good
FieldPulse Good match
Why these are related — sources 2
- buildops.com
“FieldPulse also includes Engage, a built-in VoIP phone system that keeps personal numbers private and stores all customer voicemails and text messages inside the app, along with a Sales Suite and custom workflow builder that FieldEdge lacks.”
- fieldpulse.com
“See how FieldPulse stacks up against FieldEdge.”
Service Fusion
Evidence-backed
Good
Service Fusion Good match
Why these are related — sources 2
- fieldedge.com
“In this article, you’ll discover how FieldEdge is the best Service Fusion alternative for your field service business.”
- fieldpulse.com
“Service Fusion is an FSM platform that provides basic job tracking, invoicing, and customer management tools at a lower cost than FieldEdge.”
