Aircall
by Aircall SAS
Last updated Mar 29, 2026 · 1 revision
Cloud-based business phone with 100+ integrations, AI insights, and 99.95% uptime across seven global data centers.
Highlights
Capabilities
Media
About This Product
Aircall is a cloud phone and call center platform with smart call routing, IVR, shared call inbox, and AI-driven summaries and sentiment tracking. It integrates with over 100 business tools including HubSpot, Salesforce, and ServiceTitan, making it suitable for growing HVAC companies managing high call volumes.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Customer Reviews
Features
Customer Communication17features
Show 9 more
AI & Automation13features
Show 5 more
CRM & Sales7features
Technician Management4features
Scheduling & Dispatch3features
Reporting & Analytics3features
Platform & Customization3features
Invoicing & Payments1feature
Equipment & Asset Management1feature
Integrations 45 across 9 categories
CRM 24
Help Scout
HubSpot
Microsoft Dynamics
Pipedrive
Salesforce
Zendesk
Communication 7
Crisp
Intercom
Microsoft Teams
Slack
Productivity 4
Data & Automation 4
Zapier
Marketing 2
ActiveCampaign
Payment Processing 1
Field Service 1
HR & Payroll 1
eCommerce 1
Shopify
Pricing
- Model
- Per User
- Starting at
- $30/mo
- Notes
- Essentials $30/user/mo (annual, min 3 licenses = $90/mo minimum), Professional $50/user/mo (annual), Custom quote for enterprise. Monthly billing adds ~33% ($40/$70). Add-ons: extra numbers $6/mo, advanced analytics $15/user/mo, AI features $9/user/mo.
Related Products 3 across 1 category
Alternatives & Competitors
Why these are related — sources 4
- nuacom.com
“Aircall vs Dialpad vs Nuacom: A Definitive Comparison for 2026”
- nextiva.com
“Aircall vs. Dialpad – which has more to offer? We compare their communications solutions and see if there's a better option for businesses.”
- ringly.io
“While Aircall, Dialpad, and other VoIP systems are great tools for general business communication, their agent-focused models and general AI aren't made for the specific, high-volume nature of Shopify support.”
- withallo.com
“If AI features are a priority, Dialpad is actually stronger than Aircall, especially since these tools come standard in the basic plans.”
Why these are related — sources 4
- reddit
“Both Nextiva and Aircall have a pretty bad reputation here on reddit due to call quality and customer service.”
- businessnewsdaily.com
“With a starting cost of $30 per month, we would expect Aircall to provide the same 24/7 support that companies such as RingCentral and Nextiva include at a lower rate.”
- nextiva.com
“Nextiva delivers the stability, transparency, and flexibility that reviewers repeatedly say Aircall lacks.”
- withallo.com
“Whereas Aircall positions itself as the “voice layer” that integrates with CRMs, Nextiva presents itself as a complete UCaaS (Unified Communications as a Service) solution, similar to RingCentral or Zoom Phone.”
Why these are related — sources 3
- aircall.io
“RingCentral vs Aircall for Universities: A Buyer's Guide”
- businessnewsdaily.com
“With a starting cost of $30 per month, we would expect Aircall to provide the same 24/7 support that companies such as RingCentral and Nextiva include at a lower rate.”
- ringly.io
“For enterprises needing unified communications (voice, video, messaging), RingCentral is generally better. It offers 99.999% uptime, more integrations, and includes video conferencing. However, Aircall may be simpler for small teams only needing”