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Ooma Office

by Ooma Inc.

Last updated Mar 29, 2026 · 1 revision

Ranked #1 for small business VoIP for 12 consecutive years (PC Mag); offers 40-76% savings vs traditional phone service.

Ooma Office - by Ooma Inc. - VoIP Platforms software - logo 3.9 - Fair
Per User · $20/mo Free Trial Mobile App 10 Features 1 Integrations
Visit website → Buy from Ooma Inc.

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About This Product

Essentials plan $19.95/user/month, Pro $24.95/user/month, Pro Plus higher. Three service tiers with 50+ business features in base plan. Includes videoconferencing, hot desking, and Salesforce integration on higher tiers. Annual ROI clear for 15-person HVAC crew (saves $11k+/year).

FSH Score Breakdown

Ease of Use
4.5
Features
0.0
Support
5.5
Value
7.0
Integrations
5.0
AI Capabilities
1.5

Customer Reviews

Features

10 features confirmed across 6categories· Showing confirmed capabilities only

Customer Communication5features

VoIP Phone SystemSIP TrunkingAI ReceptionistVirtual ReceptionistSMS MessagingText MessagingVideo ConferencingVideoconferencingCall RoutingCall Queuing

Reporting & Analytics1feature

AnalyticsAdvanced Analytics

Mobile & Field Tools1feature

Digital FormsDigital Fax

Technician Management1feature

Call Monitoring & CoachingCall Recording

Equipment & Asset Management1feature

AlertsEnhanced Call Blocking

AI & Automation1feature

AI TranscriptionAI Transcriptions

Integrations 1 across 1 category

CRM 1
Salesforce Native

Pricing

Model
Per User
Starting at
$20/mo
Notes
Essentials $19.95/user/mo. Pro $24.95/user/mo. Pro Plus $29.95/user/mo. Hardware extra.

Related Products 10 across 1 category