Vonage Business Communications
by Vonage Group Holdings
Last updated Mar 29, 2026 · 1 revision
Competitively priced alternative to RingCentral; endorsed for flexibility and ease of use in service trades.
Highlights
Capabilities
Media
About This Product
Plans start at $13.99/month per line for the first year with volume discounts at 5+ lines. Multi-channel communication (voice, SMS, video) for HVAC teams. Custom quotes for companies with 100+ lines. 99.9% uptime SLA and 24/7 US-based support.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Customer Reviews
Features
Customer Communication18features
Show 10 more
Platform & Customization6features
Reporting & Analytics2features
Technician Management2features
CRM & Sales2features
Scheduling & Dispatch1feature
Mobile & Field Tools1feature
Training & Education1feature
Integrations 16 across 4 categories
Communication 7
Microsoft Teams
Slack
CRM 5
HubSpot
Microsoft Dynamics 365
Salesforce
Zendesk
Productivity 3
Calendly
Payment Processing 1
Pricing
- Model
- Per User
- Starting at
- $14/mo
- Notes
- Mobile $19.99/line/mo. Premium $29.99/line/mo. Advanced $39.99/line/mo. Annual discount.
Related Products 4 across 1 category
Alternatives & Competitors
Why these are related — sources 4
- reddit
“Have you kept Vonage? I have the same plan as you and am now deciding whether I want to move to Ooma. $80 upfront and then in my area the "free" plan paying taxes and fees is $7, plus $40 to port my old number, so I'm looking at 13 months to start coming out ahead of staying with Vonage.”
- dialpad.com
“What makes Vonage a good alternative to Ooma?”
- nextiva.com
“Ooma Office is tailored to small businesses looking for Vonage alternatives that implement a hybrid work approach, look for simple call center capabilities, and want to integrate their business communication with their CRM.”
- withallo.com
“Like Ooma, Vonage is a legacy VoIP provider serving both small businesses and residential homeowners.”
Why these are related — sources 5
- reddit
“If your minute usage is low I recommend Freevoiceusa.com If it is high, RingCentral.com or Vonage”
- didlogic.com
“Vonage sits in the middle of that shift as one of the better-known UCaaS and business phone providers, listed alongside names like RingCentral, Zoom, Nextiva, Voiso and 8×8.”
- getvoip.com
“RingCentral excels in security, analytics, and included features, while Vonage provides superior flexibility and a higher ease of use.”
- technologyadvice.com
“RingCentral is a comprehensive alternative to Vonage, offering VoIP, video calls, fax, and messaging all in one unified platform.”
- nextiva.com
“In the market, Vonage competes with RingCentral, Nextiva, Dialpad, and Ooma.”
Why these are related — sources 3
- reddit
“Nextiva. Not perfect but quite an improvement compared to Vonage (Pricing, customer service, app, etc)”
- didlogic.com
“Vonage sits in the middle of that shift as one of the better-known UCaaS and business phone providers, listed alongside names like RingCentral, Zoom, Nextiva, Voiso and 8×8.”
- nextiva.com
“Nextiva vs. Vonage at a glance”
Why these are related — sources 3
- getvoip.com
“While Phone.com has a video participant limit of 100 in its top-tiered pricing plan, Vonage allows users to host video meetings with up to 200 participants in most plans–all on mobile and desktop apps.”
- dialpad.com
“The pricing is comparable, and Vonage does offer some of the unified communications functionalities that Phone.com doesn’t give you, like team messaging (which you get on the basic plan) and CRM integrations (which you have to go up to the more expensive plans for).”
- nextiva.com
“Phone.com is another competitor to Vonage, offering a cloud-based business phone system.”