Skip to main content
Full Stack HVAC Full Stack HVAC

CrafterQ

by CrafterQ

AI virtual assistant for home service businesses that captures leads, books appointments, and handles emergency escalation.

CrafterQ - VoIP Platforms software - logo 5.8 Good See breakdown →

Highlights

87 Features17 Integrations

Capabilities

Subscription Free Trial

Trust

Third-Party SharingData Deletion
Buy from CrafterQ Visit website

Media

About This Product

CrafterQ is an AI-powered virtual assistant for home service businesses including HVAC, plumbing, and landscaping. It captures leads, books appointments, answers common service questions 24/7, and supports image/video uploads for faster quoting. Integrates with Jobber, Housecall Pro, ServiceTitan, and can be live within 1-2 hours.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Shares data with third parties

"This information may be shared with organizations outside Crafter, such business partners for the purpose of providing aggregate Service usage statistics and aggregate Service testing (analytics)."
Confidence: medium Source

Data deletion honored on request

"You may request to be removed from all our systems by sending an email to [optout@craftersoftware.com](mailto:optout@craftersoftware.com)."
Confidence: high Source

Primary policy document: https://craftersoftware.com/privacy-policy

FSH Score Breakdown

Ease of Use
5.0
Features
7.3
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

87 features confirmed across 14categories· Showing confirmed capabilities only

AI & Automation22features

AI Agent BuilderCustom AI agent creationAI Agents for SalesExtra AgentsAI Automation SummaryData training on proprietary documentationAI Powered Optimizationperformance optimizationAI SupportCustomer support automationAI TranscriptionSpeech recognitionAutomation RulesWorkflow automationDynamic AI Escalation AssignmentHuman agent escalation
Show 14 more
Intent RecognitionIntent understandingSentiment AnalysisSentiment AnalysisAI + Human HandoffAI Assisted Ticket Creation and ManagementAI Knowledge BaseAI Powered Monitoring to Flag and Filter Suspicious or Fraudulent ReviewsAI Powered Prompts and RemindersHR and IT Workflow AutomationSelf-Learning AIChatbot ModulesCommunity moderation and FAQ automationReal-Time Sentiment and Topic Trend InsightsReal-time insights on topic trends, sentiment shifts, and content gapsAI Content DraftingAI output generationAI Agents for Engagement, Qualification, and ConversionReal-time personalized and context-aware conversationsAI Assist for Voice/Text QueriesInstant answers in natural language

Platform & Customization19features

Approval Managementcontent controlCustom API Accessdeveloper APIsCustom BrandingbrandingDepartments And PermissionsConfigurable roles and permissions24/7 AccessDocument ManagementKnowledge Base ManagementApp and Data Source EnvironmentsConnect Devices, Drivers, and Data in One Hub
Show 11 more
Microsoft Teams IntegrationNatural Language Search for People, Reports, and PoliciesShopify IntegrationSlack IntegrationShare Content In SlackIntegration with SlackDispatch Or FSM Software IntegrationBooking software integrationData ConnectorsData source integrationNo-Code Integration Platformno-code toolsRole-Based Access Controlconfigurable roles and permissionsCustom FieldsCustom AI agent creationStaff Member Invitation and Permission ManagementExtra Users

Customer Communication13features

Client PortalCustomer portal integrationCustomizable Greeting MessageProactive visitor greetingFAQ AutomationRepetitive request resolutionEmail IntegrationNotificationsSMS MessagingWhatsapp IntegrationIntegration with WhatsAppChat Apps
Show 5 more
Help Desk And TicketingReal-Time Remote Support and CollaborationAI ConciergeAI Chatbots for Business WebsitesCustomer SupportCustomer support automationCommunity AppCommunity moderation

CRM & Sales11features

CRMAI Lead ScreeningLead capture and qualificationCart Abandonment RecoveryCart abandonment recovery with coupon applicationCustomer Journey MappingPersonalized user journeysLocal Service Area PagesService Area VerificationAutomated Review RequestsAutomated Customer TouchpointsAutomated Customer Touchpoints And Sequences
Show 3 more
Sales AutomationCart abandonment recoveryLead ManagementLead qualification and conversionAutomated Multi-Channel Campaign ExecutionMulti-channel deployment

Technician Management5features

Agent Scorecardsagent behavior monitoringBusiness Account Dashboardaccount dashboard cancellationCall Monitoring & Coachingagent behavior monitoringTraining CoursesData trainingCertification ManagementService Area Verification

Scheduling & Dispatch4features

SchedulingAuto Create Service Requests From 311Online BookingEmergency Response ManagementEmergency Call Triage

Inventory Management3features

Inventory ManagementProduct discovery by color, size, use case, or stylePurchase OrdersOrder trackingOrder History and Status Tracking

Invoicing & Payments2features

InvoicingPayment Processing

Mobile & Field Tools2features

AI Photo AnalysisPhoto & Video IntakeImage And Video Upload For Problem Solving

Equipment & Asset Management2features

AlertsProactive alerts and notificationsAdvanced Alarm Triage

Estimating & Quoting1feature

Quoting & EstimatesQuick Quote Estimates

Fleet & GPS Management1feature

Driver Behavior Monitoringagent behavior monitoring

Reporting & Analytics1feature

AnalyticsActivity Dashboard

Accounting Integration1feature

Accounting Integration

Integrations 17 across 8 categories

Communication 5
Discord
Microsoft Teams

Microsoft Teams

Slack

Slack

Twilio

Twilio

WhatsApp
CRM 3
HubSpot

HubSpot

Salesforce

Salesforce

Zoho CRM

Zoho CRM

Field Service 3
Housecall Pro

Housecall Pro

Jobber

Jobber

ServiceTitan

ServiceTitan

Payment Processing 2
Square

Square

Stripe

Stripe

Accounting 1
QuickBooks Online

QuickBooks

Marketing 1
Facebook

Facebook Messenger

Productivity 1
Google Calendar

Google Calendar

eCommerce 1
Shopify

Shopify

Pricing

Model
Subscription
Starting at
Contact for pricing

Related Products 10 across 1 category