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Hatch

by Hatch

AI-powered customer engagement for home services

Hatch - CRM Platforms software - logo 6.1 Good See breakdown →

Highlights

AI-Powered27 Features30 Integrations

Capabilities

Subscription Mobile App

Trust

No AI TrainingData ExportData Deletion
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About This Product

AI-powered customer engagement platform for home services automating lead follow-up, appointment booking, and multi-channel outreach. Integrates with major FSMs and marketing platforms to ensure no lead falls through the cracks.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

AI Approach

AI-Powered

Major features are AI-driven. Several core workflows are powered by AI models that materially change the day-to-day experience.

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Doesn't train AI models on your data

"each provider publicly commits that API data is not used to train their models"
Confidence: high Source

Data export available on request

"Access and export your content at any time through the Service."
Confidence: high Source

Data deletion honored on request

"Request deletion of your account and associated data."
Confidence: high Source

Primary policy document: https://usehatch.com/privacy

FSH Score Breakdown

Ease of Use
5.8
Features
6.0
Support
5.0
Value
5.0
Integrations
8.0
AI Capabilities
6.5

Customer Reviews

Features

27 features confirmed across 7categories· Showing confirmed capabilities only

CRM & Sales9features

CRMMulti-inbox command centerLead ManagementLead NurtureMarketing ToolsMarketing BlastsSales AutomationCustomer RecontactAd Performance And ROAS TrackingIntelligent Follow-UpsAutomated Customer TouchpointsAutomated Customer Touchpoints And Sequences
Show 1 more
Customer Journey Builder

Platform & Customization5features

Custom API AccessWebhooksThird-Party IntegrationData BridgeUI EmbeddingAI EmbedScheduling And Dispatch IntegrationData ImportCSV Import

Customer Communication4features

SMS MessagingUnified communication platform (Voice, SMS, Email)AI Receptionist24/7 Call HandlingOmni-Channel InboxInstant Text Message Responses To Leads

AI & Automation4features

AI SupportVoice AIAI Employee for Automated Lead Response and Appointment SettingAutomation RulesJourney campaign automationDual RAG And Knowledge Graph Architecture

Reporting & Analytics3features

ReportingPerformance & ROI reportingDepartmentalized Performance TrackingGoal TrackingPerformance tracking and ROI analytics

Scheduling & Dispatch1feature

Online BookingAppointment booking

Technician Management1feature

Automated Sourcing And Nurture Campaigns

Integrations 30 across 8 categories

Field Service 11
AccuLynx

AccuLynx

FieldEdge Native
Housecall Pro Native
Hover

Hover

Improveit 360
JobNimbus Native
JobProgress
Jobber Native
ServiceMinder
ServiceTitan Native
WinGen
Marketing 10
Angi Native
Facebook Native
Google Ads Native
Google Business Profile Native
Google Local Service Ads
MarketSharp
Modernize
Remodeling.com
Thumbtack Native
Yelp Native
CRM 3
HubSpot

Hubspot

LeadPerfection
Salesforce

Salesforce

Communication 2
Siro

Siro

Talkdesk
Accounting 1
QuickBooks Online Native
Productivity 1
Google Calendar Native
Data & Automation 1
Zapier Zapier
Industry-Specific 1
CertaOne

Pricing

Model
Subscription
Starting at
Contact for pricing
Notes
Contact sales. Pricing based on contact volume and communication channels. Custom enterprise plans available.

Related Products 11 across 2 categories