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Vonigo

by Vonigo

Last updated Mar 29, 2026 · 1 revision

Cloud-based field service management platform built for franchises and multi-location home service businesses

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About This Product

Vonigo is a FSM platform designed for franchise and multi-location service operations, covering scheduling, dispatch, work orders, CRM, invoicing, and payments in one system. Starting at $98/user/month, it serves residential and commercial contractors needing standardized workflows across multiple branches. Well-regarded for enterprise booking and CRM capabilities.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
No
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data export available on request

"receive your personal information in a useable electronic format and transmit it to a third party (right to data portability)"
Confidence: high Source

Data deletion honored on request

"have your personal information deleted by us and direct our service providers to delete your information"
Confidence: high Source

Primary policy document: https://www.vonigo.com/privacy/

FSH Score Breakdown

Ease of Use
5.0
Features
7.6
Support
5.0
Value
5.0
Integrations
7.0
AI Capabilities
1.5

Customer Reviews

Features

89 features confirmed across 15categories· Showing confirmed capabilities only

Platform & Customization21features

Custom Brandingwhite labelingCustom Fieldscustom fieldsDocument ManagementDocument LibraryRole-Based Access ControlRole-based access controlTeam Collaborationteam communicationCode and No-Code Business LogicCustom logic and field behavior creationThird-Party IntegrationReal-time data syncCross-Platform Support
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Real-Time Sync of Field Data and Financial DataData ImportAutomatic synchronizationBack Office Data SyncField data synchronizationMulti-LocationMulti-location operations managementCustom API AccessAPI accessCustomizable GUIsCustom UI elements and logic injectionData ExportQuote synchronizationAutomated Data HandoffsCentralized Data Lists with Document and Media SupportDrag And Drop Form BuilderUI EmbeddingUI-level system integrationAPI-First Platform with HCM and Payroll Tool IntegrationsFlex Programming Mode for Custom UI and Logic

Scheduling & Dispatch10features

DispatchingdispatchSchedulingCampaign schedulingWork Orderswork order managementCreate and Schedule Work OrdersDigital work order managementOnline BookingOnline bookingScheduling Optimizationscheduling automationDaily Schedule VisibilityRoute Automation
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Real Time Notifications for Schedule ChangesReceive live notifications for new jobs, schedule changes, and customer messagesJob Status Tracking with Time TickersUpdate job status from mobile device

Customer Communication9features

Chat and Email Supportemail supportClient PortalClient PortalCustomer Supportlive chat supportNotificationsReal-time job status updatesVoIP Phone SystemCall CenterAutomated Status UpdatesAutomated Contact CenterCall Center App
Show 1 more
Call RoutingTransaction queue management

Mobile & Field Tools9features

Offline ModeField data sync (notes, photos, signatures)Digital SignaturesDigital signaturesImage Capture And TaggingPhoto captureLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentCapture photos, notes, and signatures on-siteDigital Field Data Capture with Date, Time, and Username StampsNative iOS/Android Customer AppsTechnician Mobile AppMobile AccessDigital FormsCapture photos, notes, and signatures on-site
Show 1 more
Field Data SynchronizationReal-time sync of field updates with home office

Technician Management8features

Time TrackingTime TrackingChecklists, Photos, and Forms for Job CompletionInternal Employee Communicationteam communicationTraining Coursescomprehensive trainingAutomated Quality AssuranceAutomated Customer UpdatesChecklistsComplete checklists in the fieldCheck InField technician mobile check-inHR Data Integration with External Systems

AI & Automation8features

AI Powered Scheduling and Dispatchdispatching automationAutomation RulesCustomizable workflowsWorkflow Customizationworkflow customizationAI Based SchedulingLocation-Based SchedulingAI Service HistoryConfigurable WorkflowsAI Support24/7 supportQuoting Automation

Reporting & Analytics7features

AnalyticsReporting & AnalyticsReportingReportingCentralized DashboardCentralized oversight dashboardCall InsightsCall CenterAutomated Dashboards and System Status ReportsException Based ReportingGeomapping

CRM & Sales5features

CRMCRMFranchise Managementfranchise managementLead ManagementJob ManagementCase ManagementCase ManagementInteraction HistoryDonor history tracking

Accounting Integration4features

Accounting IntegrationInvoice synchronizationFranchise Royalty TrackingAccounts ReceivableRoyalty Reporting & CollectionCo-op Fund ManagementFranchise royalty tracking

Invoicing & Payments2features

InvoicingAutomated invoicingPayment Processingpayments

Fleet & GPS Management2features

GPS TrackingGps TrackingGIS RoutingRoute optimization

Estimating & Quoting1feature

Quoting & Estimatesestimating

Inventory Management1feature

Inventory ManagementInventory Management

Compliance & Safety1feature

Built-In Security

Training & Education1feature

Mobile-Friendly LearningMobile Access

Integrations 4 across 3 categories

Accounting 2
QuickBooks Online

QuickBooks

Xero

Xero

Communication 1
8x8
Marketing 1
Google Analytics

Pricing

Model
Per User
Starting at
$98/mo
Notes
Starting at $98/month. Cloud-based FSM platform for service companies and franchises. Pricing varies by features and number of users. Tailored rates for franchise needs.

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