CallRail
by CallRail
Know what makes your phone ring
Highlights
Capabilities
Media
www.callrail.com
About This Product
Call tracking and marketing attribution for HVAC and service businesses. Assigns unique phone numbers per channel with keyword-level attribution. AI transcription with sentiment analysis across 700+ integrations. Critical for HVAC businesses where 60-80% of leads come via phone.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 6.0
Features 7.0
Support 5.0
Value 6.0
Integrations 8.0
AI Capabilities 3.0
Customer Reviews
Features
18 features confirmed across
7categories· Showing confirmed capabilities only
Customer Communication5features
SMS MessagingSend and receive text messages directly in the appVoIP Phone SystemMake and manage calls on the goAuto DialerOutbound calling through tracking numbersNotificationsPush notificationsCall RecordingCall recording playback
CRM & Sales5features
CRMCall tagging and note-takingLead ManagementAdd tags, values, and notes to track lead qualityAd Performance And ROAS TrackingCall TaggingAI Lead ScreeningLead qualification
Reporting & Analytics3features
AnalyticsView high level metrics with dashboardCall InsightsConversation IntelligenceCall TrackingCall Tracking
AI & Automation2features
AI SupportAI Voice AssistantAI TranscriptionCall transcription and summaries
Mobile & Field Tools1feature
Digital FormsForm Tracking
Technician Management1feature
Call Monitoring & CoachingCall recording access
Platform & Customization1feature
Multi-LocationMulti-account switching
Pricing
- Model
- Subscription
- Starting at
- $45/mo
- Notes
- $50/mo starting. Usage-based components.
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